Effects of Organizational Citizenship Behavior and Social Cognitive Factors on Employees’ Non-Malicious Counterproductive Computer Security Behaviors: An Empirical Analysis

Employees’ non-malicious counterproductive computer security behaviors (CCSB) at work could put organizations’ information-related assets at risk, if unchecked. Using concepts from the social cognitive and organizational citizenship behavior (OCB) theoretical frameworks, this study examined the effects of observational learning/modeling, social support, and OCB (i.e., helping behaviors and civic virtue) on employees’ desire to indulge in CCSB. A research model including the aforementioned factors was proposed and tested using the partial least squares (PLS) technique. A survey of Canadian professionals’ opinions was used. The result did not affirm the relationship between employees’ observational learning/modeling and intentions to engage in CCSB. The results, however, confirmed that social support and OCB (i.e., helping behaviors and civic virtue) have significant negative effects on intentions to engage in CCSB, which, in turn, has a significant positive effect on employees’ self-reported indulgence of CCSB at work

Comparing the Prioritization of ERP System Effectiveness Measures by Organizational Actors: A Focus on IT Professionals and Business Managers

Modern organizations adopt Enterprise Resource Planning systems (ERP) to integrate their organizational data resources into unified systems. Researchers tend to concentrate on ERP implementation issues with only a handful studying ERP system effectiveness or success in adopting organizations. In fact, none has studied how key organizational actors prioritize or rank relevant measures or items related to the effectiveness of such systems. This study is designed to fill this gap in research as it aims at investigating how two organizational stakeholder groups, i.e. information technology (IT) professionals and business managers prioritize relevant measures related to ERP systems effectiveness. Using surveys in two European countries with a good record of ERP adoption, the study collected data from 66 respondents in 44 diverse, private, industrial organizations. Prior literature suggests that differences exist between the two organizational groups regarding how each perceives organizational-IT issues. However, this study’s findings showed that no significant statistical differences exist between the two groups on the all the measures operationalized for ERP effectiveness assessment with the exception of one dimension: the Vendor/Consultant Quality. The implications of the finding for both practice and research are discussed

The Determinants of Extent of Internet/E-business Technologies Use by SMEs in Maritime Canada: An analysis

This study examines the determinants of extent of internet/e-business technologies (IEBT) use by small- and medium-sized enterprises (SMEs) in Maritime Canada. A research model based on the Technology–Organization–Environment (TOE) framework, proposed by Tornatzky and Fleischer (1990) was used to guide this research. Such factors as relative advantage, compatibility, complexity, management support, organizational readiness, and external pressures taken from the TOE framework were used to develop relevant hypotheses. Questionnaires were mailed to key informants in SMEs in the region. Data analysis was performed using the PLS approach. The perceptions of relative advantage, compatibility, organizational readiness, and external pressures moderately impacted the main construct: extent of IEBT use in the adopting SME. The result showed that the management support factor yielded the best result with regard to the dependant variable. The implications of the result findings for research and practice are discussed

Students’ perceptions of the positive impact of learning with bogs: an investigation of influencing, moderating, and mediating factors

This paper discusses students’ perceptions of the positive impact of learning with blogs in higher educational settings. The research model uses constructs from the social-cognitive theory and motivational model. Relevant hypotheses focusing on direct, moderating, and mediating influences were formulated. A survey was administered to 108 university students taking an undergraduatelevel course in management information systems in a Canadian university. Data analysis was done with the partial least squares structural equation modeling technique. The result shows that students’ perceived usefulness of blogs was not positively associated with their perceptions of the positive impact of using the tool to learn; however, perceived self-efficacy and enjoyment were found to be positively associated with positive impact of learning with blogs. With regard to mediation, the results show that perceived enjoyment was a significant mediator in the relationship between students’ perceived usefulness and their perceptions of positive impact of learning with blogs; the link between perceived selfefficacy was not mediated by perceived enjoyment. The result also indicates that perceived enjoyment moderated the relationship between perceived self-efficacy and usefulness. The implications of the findings for research and practice are noted

Factors Affecting the Acceptance of Internet and E-Business Technologies in Atlantic Canada\u27s SMEs: A Structural Equation Model

This study examines the impacts of relevant factors on the acceptance of internet and e-business technologies in Atlantic Canada’s SMEs (small- and medium-sized enterprises). A research framework was developed and nine hypotheses formulated to test the relationships. A survey was conducted and a total of 162 valid responses were obtained from business owners, managers, etc. Support was found for five out of the nine hypotheses formulated. The key findings are as follows: The sampled SME’s organizational readiness is positively related to their intent to use Internet/business technologies (dependant variable); the two constructs of the technology acceptance model (TAM) were found to be important mediators in the relationship between the management support construct and the dependant variable. Further, no evidence was found to suggest that management support positively influences the intent to use Internet/business technologies among Atlantic Canada’s SMEs. The implications of the study’s findings for policy making and research were discussed

Drivers of e-government maturity in two developing regions: focus on Latin America and Sub-Saharan Africa

This research focuses on the drivers of e-government (E-gov) maturity in two comparable developing regions of the world i.e. Latin America and Sub-Saharan Africa (LA&SSA). E-gov maturity refers to the growth levels in a country's online services and its citizens' online participation in governance. To date, few researchers have focused on the drivers of E-gov maturity in LA&SSA. Given the challenges faced by LA&SSA with regard to the implementations and deployment of technological innovations including E-gov, research such as this current one is needed to enrich insight in such contexts. Building on a prior framework and the modernization theory (MT), the impacts of macro-environmental factors of political, economic, social, and technological dimensions on E-gov maturity in LA&SSA are examined. A longitudinal data i.e. a 5-year panel data consisting of 160 observations or data points was used for analysis in conjunction with the structural equation modeling (SEM) technique. Such factors as human capital development, technological infrastructure, and rule of law were found to have positive impacts on E-gov maturity in LA&SSA. To a large extent, national wealth served as an enabler in the proposed research conceptualization and not as a direct driver of E-gov maturity. The implications of the study's findings for research and policy making are discussed and future research areas noted

The Impacts of Socio-Economic and Cultural Factors on the Network Readiness of Nations: A Focus on the Regions of Africa

The Network Readiness Index (NRI) was developed to measure the propensity for countries (and regions) to exploit information and communications technology (ICT) for development and growth. Much has been written about the influences of economic and non-economic factors on ICT diffusion in developed societies. Studies examining the impact of relevant factors on Africa’s regions’ capabilities to exploit ICT for development are scarce. Moreover, where such studies exist, it is not uncommon for the African continent to be taken as a monolith. This paper argues that the NRI scores for countries across the geographical regions of Africa vary by socio-economic and cultural factors. Hypotheses were developed to test this assertion. The data analysis showed that there are differences across Africa’s regions with respect to the NRI. The data also found relationships between some socio-economic factors, cross-cultural dimensions, and the NRI. The study’s implications for research and policy making are succinctly discussed

Factors Influencing Students’ Embedment with, and Embracement of Social Networking Sites: An Analysis

This study investigated the undergraduates’ embedment with, and embracement of social networking sites (SNS) with a modified theory of planned behavior (TPB). It is recognized that social influence, enjoyment, perceived behavioral control as well as embracement and embedment are pertinent to the discourse. Data was collected from undergraduates in four (4) culturally diverse countries was used. Hypotheses were developed to test the proposed research conceptualization. The partial least squares (PLS) technique was used for data analysis. The results confirmed that perceived enjoyment and perceived behavioral control positively influenced students’ behavioral intentions for SNS users; subjective norm did not. However, subjective norm has positive impacts on students’ embedment with, and embracement of such tools. Students’ behavioral intention to accept SNS has positive influence on students’ embedment with, and embracement of SNS

Roles of Social and Organizational Climate Factors in Discouraging Employee Engagement in Nonmalicious Counterproductive Computer Security Behaviors

The objective of this paper was to provide information on the influence of relevant social-related and organizational climate factors in discouraging employee engagement in nonmalicious counterproductive computer security behaviors (CCSB). To that end, this study adopts elements from the social cognitive theory and the organizational climate perspective to guide the research project. A research model is proposed to show that the factors of social support, observational learning/modeling and the sub-constructs of organizational climate (i.e., formalization, training, clarity of organizational goals, and involvement) have negative associations with employees’ urge to participate in CCSB. Data collection took place in ten diverse countries and analysis of the data is in progress