An Empirical Study on Decision making for Quality Requirements

[Context] Quality requirements are important for product success yet often handled poorly. The problems with scope decision lead to delayed handling and an unbalanced scope. [Objective] This study characterizes the scope decision process to understand influencing factors and properties affecting the scope decision of quality requirements. [Method] We studied one company's scope decision process over a period of five years. We analyzed the decisions artifacts and interviewed experienced engineers involved in the scope decision process. [Results] Features addressing quality aspects explicitly are a minor part (4.41%) of all features handled. The phase of the product line seems to influence the prevalence and acceptance rate of quality features. Lastly, relying on external stakeholders and upfront analysis seems to lead to long lead-times and an insufficient quality requirements scope. [Conclusions] There is a need to make quality mode explicit in the scope decision process. We propose a scope decision process at a strategic level and a tactical level. The former to address long-term planning and the latter to cater for a speedy process. Furthermore, we believe it is key to balance the stakeholder input with feedback from usage and market in a more direct way than through a long plan-driven process

Requirements Quality Assurance in Industry: Why, What and How?

Context and Motivation: Natural language is the most common form to specify requirements in industry. The quality of the specification depends on the capability of the writer to formulate requirements aimed at different stakeholders: they are an expression of the customer's needs that are used by analysts, designers and testers. Given this central role of requirements as a mean to communicate intention, assuring their quality is essential to reduce misunderstandings that lead to potential waste. Problem: Quality assurance of requirement specifications is largely a manual effort that requires expertise and domain knowledge. However, this demanding cognitive process is also congested by trivial quality issues that should not occur in the first place. Principal ideas: We propose a taxonomy of requirements quality assurance complexity that characterizes cognitive load of verifying a quality aspect from the human perspective, and automation complexity and accuracy from the machine perspective. Contribution: Once this taxonomy is realized and validated, it can serve as the basis for a decision framework of automated requirements quality assurance support.Comment: Conference proceedings of Requirements Engineering: Foundation for Software Quality (REFSQ) 2017: 77-8

Process Improvement Archaeology: What Led Us Here, and What's Next?

While in every organization corporate culture and history change over time, intentional efforts to identify performance problems are of particular interest when trying to understand the current state of an organization. The results of past improvement initiatives can shed light on the evolution of an organization and represent, with the advantage of perfect hindsight, a learning opportunity for future process improvements. The opportunity to test this premise occurred in an applied research collaboration with the Swedish Transport Administration, the government agency responsible for the planning, implementation, and maintenance of long-term rail, road, shipping, and aviation infrastructure in Sweden. This article is part of a theme issue on Process Improvement

Software Engineering Knowledge Areas in Startup Companies: A Mapping Study

Background - Startup companies are becoming important suppliers of innovative and software intensive products. The failure rate among startups is high due to lack of resources, immaturity, multiple influences and dynamic technologies. However, software product engineering is the core activity in startups, therefore inadequacies in applied engineering practices might be a significant contributing factor for high failure rates. Aim - This study identifies and categorizes software engineering knowledge areas utilized in startups to map out the state-of-art, identifying gaps for further research. Method - We perform a systematic literature mapping study, applying snowball sampling to identify relevant primary studies. Results - We have identified 54 practices from 14 studies. Although 11 of 15 main knowledge areas from SWEBOK are covered, a large part of categories is not. Conclusions - Existing research does not provide reliable support for software engineering in any phase of a startup life cycle. Transfer of results to other startups is difficult due to low rigor in current studies.Comment: Proceedings 6th International Conference on Software Business (ICSOB 2015), Braga, Portugal, 245-25

A Taxonomy for Requirements Engineering and Software Test Alignment

Requirements Engineering and Software Testing are mature areas and have seen a lot of research. Nevertheless, their interactions have been sparsely explored beyond the concept of traceability. To fill this gap, we propose a definition of requirements engineering and software test (REST) alignment, a taxonomy that characterizes the methods linking the respective areas, and a process to assess alignment. The taxonomy can support researchers to identify new opportunities for investigation, as well as practitioners to compare alignment methods and evaluate alignment, or lack thereof. We constructed the REST taxonomy by analyzing alignment methods published in literature, iteratively validating the emerging dimensions. The resulting concept of an information dyad characterizes the exchange of information required for any alignment to take place. We demonstrate use of the taxonomy by applying it on five in-depth cases and illustrate angles of analysis on a set of thirteen alignment methods. In addition, we developed an assessment framework (REST-bench), applied it in an industrial assessment, and showed that it, with a low effort, can identify opportunities to improve REST alignment. Although we expect that the taxonomy can be further refined, we believe that the information dyad is a valid and useful construct to understand alignment

Which Requirements Artifact Quality Defects are Automatically Detectable? A Case Study

[Context] The quality of requirements engineering artifacts, e.g. requirements specifications, is acknowledged to be an important success factor for projects. Therefore, many companies spend significant amounts of money to control the quality of their RE artifacts. To reduce spending and improve the RE artifact quality, methods were proposed that combine manual quality control, i.e. reviews, with automated approaches. [Problem] So far, we have seen various approaches to automatically detect certain aspects in RE artifacts. However, we still lack an overview what can and cannot be automatically detected. [Approach] Starting from an industry guideline for RE artifacts, we classify 166 existing rules for RE artifacts along various categories to discuss the share and the characteristics of those rules that can be automated. For those rules, that cannot be automated, we discuss the main reasons. [Contribution] We estimate that 53% of the 166 rules can be checked automatically either perfectly or with a good heuristic. Most rules need only simple techniques for checking. The main reason why some rules resist automation is due to imprecise definition. [Impact] By giving first estimates and analyses of automatically detectable and not automatically detectable rule violations, we aim to provide an overview of the potential of automated methods in requirements quality control.Comment: 2017 25th International Requirements Engineering Conference Workshops (REW) (pp. 400-406

Connecting the Dots of Knowledge in Agile Software Development

This article discusses the importance of managing knowledge as a resource due to its great potential to create economic value. We detail the types of knowledge resources, the challenges associated with their management, and potential solutions to maximise their utility. Our contribution is based on empirical studies performed in an industry context.Comment: 8 page

On the requirements engineer role

The requirements engineer role is defined differently within most organizations.This work gas been partially supported by the GENESIS project, TIN2016-79269-R. Tony Gorschek’s work has been supported by KKS Funded Software Engineering ReThought (SERT) Research Profile @ SERL-SWEDEN, BTH.Peer ReviewedPostprint (author's final draft