Strategy-as-Power:Ambiguity, Contradiction and the Exercise of Power in a UK Building Society

'Strategy-as-practice (s-a-p) scholars have urged us to attend to the messy realities of strategy so as to increase the relevance of research for practitioners. This article, whilsts recognising the need to focus on what managers do, develops a critique of this literature. It argues that the s-a-p approach (Whittington, Jarzabkowski, Johnson, Balogun) and the earlier 'Power School' (Mintzberg, Pettigrew, Pfeffer) share much in common as both present power as the possession of management. This overstates the ability of managers to control others whilst understating the scope for resistance. Second, it asserts that both approaches would benefit from greater sensitivity towards the unequal context through which strategies emerge and that they serve, in part, to reproduce. Third, the article provides an empirical case study of strategy in a UK Building Society. It attends to how power is exercised in ambiguous and contradictory ways that both supports and thwarts managerial endeavours. Through considering the uncertainty that results from this, the case reflects on the possibilities for resistance. The central argument is that if we explore practice only from management's perspective, then we are in danger of not only reinforcing the status quo but also of being irrelevant to practitioners and wider constituents

When the good times are over: Professionals meet new technology

Information and communication technologies play a key role in contemporary organizations. Supported by a longitudinal study of changes in purchasing practices, owing to the implementation of an e-business system at a large, global corporation, this article shows the interplay between the technology and the role of the users. We argue that the introduction of the e-business system increased the hierarchy and bureaucracy but also that the purchasers' professional identities and established work procedures were threatened by the technology being used. The results indicate how a technological artifact is by no means detached from the broader reformulating of managerial procedures and practices, instead reflecting and embodying some of the managerial virtues of predictability and hierarchy. Since technology is playing an increasingly key role in most industries and domains, it is also suggested that the intersection between technology and professions be examined in more detail