2 research outputs found

    A Percepção dos Gestores Acerca do Desempenho de Trabalhadores com Diferentes Tipos de Deficiência

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    This research intends to contribute to understanding about the process of insertion of people with disability (PwDs) in the workplace. The main objective was to verify whether the managers have different ways of seeing people with disabilities, considering the type of disability. It was conducted a cross-sectional descriptive study, with a sample of 123 managers of PwDs, working in 14 companies located in Espírito Santo/Brazil. The results showed that managers see the PwD differently, depending on the type of disability. However, in qualitative analysis, the managers demonstrated the existence of similarities in the assessment of performance of these people.Esta pesquisa pretende contribuir para o entendimento do processo de inserção de pessoas com deficiência (PcDs) no trabalho. O principal objetivo foi verificar se os gestores avaliam o desempenho das PcDs diferentemente, de acordo com o tipo de deficiência que possuem. Realizou-se um estudo descritivo e exploratório com amostra de 123 gestores de PcDs, que atuam em 14 empresas localizadas no Espírito Santo/Brasil. Os resultados mostraram que diferentes critérios de avaliação de desempenho são utilizados pelos gestores, por tipo de deficiência. Porém, na análise qualitativa, os gestores, quando atuavam diretamente com pessoas de diferentes tipos de deficiência, evidenciaram a existência de similaridades na avaliação do desempenho dessas pessoas

    Turismo e Pessoas com Deficiência: Atitudes dos Gestores do Setor Hoteleiro

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    This research analyses the attitude of managers of hotel establishments before a new reality: the expansion of tourism from people with disabilities. For the assessment of the attitudes, the following items were taken into account: the cognitive component (beliefs), the affective component, the behavioral intention, and the behavior. The sample consisted of 81 establishments (hotels and inns) in two touristic towns in the state of Minas Gerais. The research method adopted was the transverse survey. It was observed that the managers have doubts concerning the disabilities and tend to agree with the concept of disability based on the assumptions of inclusion. The actions performed in the establishments are the ones requiring less financial investment. The awareness of the legislation governing people with disabilities in tourism favors the actions of adaptation of the assistance conditions and procedures. It was verified that the bigger the perception of the benefits of the insertion of people with disabilities, the bigger the actions of adaptation of the assistance procedures
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