Measuring Shelf Availability in University Library: Universiti Teknologi MARA (UiTM) Machang, Kelantan State, Malaysia

Library chain of operation is measured in this availability study. The function of acquisition, cataloging, circulation, library system and procedure is examined by a simulated search performed by librarian and library staff. A number of 100 titles is randomly searched in OPAC and effort to search initiated and findings are examined. The score shows the probability of availability of patrons leaving the library with desired book in hand. Suggestions are given at the end of article for correction and improvement purpose