Dynamics of banking technology adoption: an application to internet banking

This paper is concerned with examining behaviour of firms (banks) and consumers (banks’ customers) in the event of a new technology (internet banking) introduction. The determinants of consumer adoption of internet banking are characterised using survey data from Korea in both static and dynamic framework. I find evidence that adoption of internet banking is influenced by sex, age, marital status, degree of exposure to internet banking, and the characteristics of the banks. A duration analysis shows no evidence of first mover advantage (order effects) in internet banking whilst the largest bank (rank effects) in commercial banking remains dominant in internet banking. The results imply that the internet banking adoption is dominated by social norm effects

DYNAMICS OF BANKING TECHNOLOGY ADOPTION : AN APPLICATION TO INTERNET BANKING

This paper is concerned with examining behaviour of firms (banks) and consumers (banks’ customers) in the event of a new technology (internet banking) introduction. The determinants of consumer adoption of internet banking are characterised using survey data from Korea in both static and dynamic framework. I find evidence that adoption of internet banking is influenced by sex, age, marital status, degree of exposure to internet banking, and the characteristics of the banks. A duration analysis shows no evidence of first mover advantage (order effects) in internet banking whilst the largest bank (rank effects) in commercial banking remains dominant in internet banking. The results imply that the internet bankin g adoption is dominated by social norm effects.internet banking ; technology adoption ; first-mover advantage ; pre-emption ; social norm

Dynamics of Banking Technology Adoption: An Application to Internet Banking

This paper is concerned with examining behaviour of firms (banks) and consumers (banks' customers) in the event of a new technology (internet banking) introduction. The determinants of consumer adoption of internet banking are characterised using survey data from Korea in both static and dynamic framework. I find evidence that adoption of internet banking is influenced by sex, age, marital status, degree of exposure to internet banking, and the characteristics of the banks. A duration analysis shows no evidence of first mover advantage (order effects) in internet banking whilst the largest bank (rank effects) in commercial banking remains dominant in internet banking. The results imply that the internet banking adoption is dominated by social norm effects.internet banking, technology adoption, first-mover advantage, pre-emption, social norm

Gain or Pain: Does Consumer Activity Reflect Utility Maximisation?

Competition Authorities are introducing new informational remedies to help consumers search and switch more actively. Using a specially commissioned data set, and unique direct estimates of the gains, search and switching time which consumers anticipate, we examine the determinants of consumer activity in eight markets. We find that expected costs (and to some extent gains) do influence consumers as a utility maximising model would predict; but that their role is small, and other factors, particularly experience of switching in other markets, are also influential. We conclude that consumers’ confidence in their own estimates is crucial in encouraging market activity

A Study on Nonnative English-Speaking Teachers’ Perceptions of Intercultural Communicative Competence

The aim of this study is to identify nonnative English-speaking teachers’ diverse intercultural experiences and what influenced their perceptions to other cultures. The researcher conducted interviews with nine participants to collect the data. Semi-structured interviews adapted from Zhou (2011) and background surveys were used. The participants were nonnative English-speaking teachers in South Korea and the U.S. They shared their unique experiences in intercultural situations and provided the causes of their intercultural experiences and how their experiences had affected their teaching and learning culture. The findings are as follows: 1) the participants’ intercultural experiences were related to language (English) and/or culture regardless of whether their experiences were positive or embarrassing. 2) They could learn culture in diverse ways such as culture learning in school, their own experiences of teaching culture to students, and their in-person and/or indirect experiences. 3) Most of them showed positive views to each way they had learned other cultures. The findings pointed to the prominence of first- and second-hand experiences to develop one’s level of ICC