Supplemental Material - The Negative Effect of Name: Mentions of Frontline Service Employee Name Reduce Online Review Persuasiveness

Supplemental Material for The Negative Effect of Name: Mentions of Frontline Service Employee Name Reduce Online Review Persuasiveness by Xinlan Li, Dong Hong Zhu, and Yaping Chang in Journal of Service Research</p

Comparisons of estimated daily ET time series using four methods with ET measured by EC and variation of energy balance closure ratio (EBR)at Arou (a), Hulugou (b), Suli (c), Nagqu (d), and Tanggula (e) sites during the growing season.

<p>Comparisons of estimated daily ET time series using four methods with ET measured by EC and variation of energy balance closure ratio (EBR)at Arou (a), Hulugou (b), Suli (c), Nagqu (d), and Tanggula (e) sites during the growing season.</p

Information of sites with observed flux data in the Tibetan Plateau.

<p>Information of sites with observed flux data in the Tibetan Plateau.</p

Kc values, start date, and end date of each growth stage of alpine meadow over the Tibetan Plateau, China.

<p>Kc values, start date, and end date of each growth stage of alpine meadow over the Tibetan Plateau, China.</p

Kc values at different growing periods at 5 sites in the Tibetan Plateau.

<p>Kc values at different growing periods at 5 sites in the Tibetan Plateau.</p

Scatter plots of ET estimated by four methods and measured ET at Arou (a, b, c, d), Hulugou (e, f, g, h), Suli (i, j, k, l), Nagqu (m, n, o, p), and Tanggula (q, r, s, t) sites during the growing season.

<p>The black line represents linear regression line, and the dashed line is 1:1 line.</p

Comparison of statistical indicators (RMSE, MAE, MB and NSE) using the four daily ET estimation methods at Suli, Nagqu, Hulugou, Arou, and Tanggula sites during the growing season.

<p>Comparison of statistical indicators (RMSE, MAE, MB and NSE) using the four daily ET estimation methods at Suli, Nagqu, Hulugou, Arou, and Tanggula sites during the growing season.</p

Total ET of observed and estimation of four methods during the whole observation period.

<p>Total ET of observed and estimation of four methods during the whole observation period.</p

R² and RMSE of the four daily ET estimation methods over different energy balance closure ratio (EBR) intervals at Arou, Hulugou, Suli, Nagqu, and Tanggula sites during the growing season.

<p>R² and RMSE of the four daily ET estimation methods over different energy balance closure ratio (EBR) intervals at Arou, Hulugou, Suli, Nagqu, and Tanggula sites during the growing season.</p

Variation of mean absolute deviation (MAD) and air temperature (Ta) at Arou (a), Hulugou (b), Suli (c), Nagqu (d) and Tanggula (e) sites during the growing season.

<p>Variation of mean absolute deviation (MAD) and air temperature (Ta) at Arou (a), Hulugou (b), Suli (c), Nagqu (d) and Tanggula (e) sites during the growing season.</p