Software Process Model for Dynamic Website Development towards Quality Product

Most sectors today, such as industries, banking, travel, education, and government, are moving towards the web as an improvement and enhancement to their businesses and services. Dynamic websites, which are considered as one type of web applications, should follow systematic and sound software development methodology to achieve quality and standard of the product. However, previous studies have revealed that many websites which are available on the Internet do not fulfil the quality requirements to be considered as a successful quality website. This study investigates the current issues in dynamic website development including the methodology, quality attribute, and the process for dynamic website development in order to achieve quality website. This work also determines factors that motivate developers to follow sound methodology in developing the dynamic websites and the barriers of not following one. Lastly, this paper presents the development of the software process model for dynamic website development that aim is to ensure the quality of the website as a good software product. The proposed model is developed based on findings from the empirical study conducted that involves software developers and practitioners as the respondents

Software Certification Modeling: From Technical to User Centric Approach

Abstract: One of the most essential issues in software products is to maintain it relevancy to the dynamics of the user's needs. Many researches and studies have been carried out in quality aspect of software products to overcome these problems. Several software quality assessment models and metrics have been introduced with strengths and limitations. The current quality models such as McCall, Boehm, ISO9126, Sistemic and PQF model are used as the benchmark for product assessment. In order to enhance the assurance and buoyancy of the software products, certification process and models have been introduced and developed. Previous fundamental and basic software certification models such as SCM-Prod and SPAC were developed to solve the uncertainties in software quality in two views which are the end product and the development process. However, the models are based on specific requirements and have certain limitations. SCM-Prod model focuses on the certification and quality requirements of software products in general. While SPAC model focuses on software certification based on development process approach. Our previous experiences in conducting certification exercises and case studies collaborating with several agencies in Malaysia, the requirements for user based software certification approach is needed and demanded. The emergence of social network applications and other varieties of software in the market has led to the domination of users over the software. As software become more accessible to the public through internet applications, users are becoming more critical in the quality of the services provided by the software. Users should be able to assess and certify their own products within their own environment at anytime and anywhere. The quality attributes for software assessment should be based on user's perspective and view. This new paradigm should the alternative focus in software product quality assessment and certification. This paper presents the evolution of software certification and assessment from technical view to user centric approach. It discusses the concept of user centric approach in software assessment and certification which also focuses on the design and development of the model (ucSoftC), the components and attributes embedded in this model. The development is believed to be beneficial and valuable to overcome the constraints and improve the application of software certification model in future

The success factors and barriers of information technology implementation in small and medium enterprises: an empirical study in Malaysia

The use of information technology (IT) among entrepreneurs is one of the critical aspects as the usage of IT effectively and efficiently will enable to increase productivity and performance in small and medium enterprises (SMEs). Previous reports revealed that SMEs in Malaysia have many concerns about the durability, competitiveness and efficiency due to problems associated such as financial, lack of information and knowledge, capability and capacity. This research is derived based on the issues related to IT implementation in SMEs in Malaysia. It determines the problems and issues related to the implementation, and identify factors for the successful implementation of IT in SMEs. The research approach includes the usage of questionnaires, interviews and case studies. Literature study identified ten critical success factors that include the management, staff, IT planning, financial, consultants, vendors, organisational culture, relationship management and change, and perception. This paper presents the success factors and the barrier of IT implementation based on the empirical study

Software Ageing Measurement Model (SAMM): An Instrument Development

The rapid expansion in software development forced the owners and developers of a software to develop a good quality software and relevant for use in a long period of time without affecting the operation and high maintenance cost. There should be a standard measurement or indicator to monitor relevance level of the software from internal and external views of the product. Software ageing measurement is an effort to help the owners of the software to monitor the level of relevance of the application software that has been developed and operated in certain environment. This study aims to develop software ageing measurement model and therefore, the instrument for measuring the ageing should be developed as the input to identify the quality status and relevancy of the measured software. There are 3 phases in developing software ageing measurement instrument: development of measurement requirement, development of the instrument items and instrument validation. After all the processes have been implemented, the instrument is finalized and readied to be used in software ageing measurement model. In this study, the instrument was developed based on the Software Ageing Factors Hierarchical (SAFH) Framework. The measurement in the instrument uses Likert scales as the numerical values

Model kesediaan pelaksanaan sistem kawalan industri di persekitaran awan dari perspektif keselamatan maklumat

Persekitaran awan adalah satu bidang yang pesat berkembang dengan keupayaan mengakses perkhidmatan dari mana sahaja dan pada bila-bila masa. Sistem Kawalan Industri atau ICS adalah istilah umum untuk sistem kawalan yang digunakan di dalam infrastruktur kritikal. Apabila ICS dilaksanakan di persekitaran awan, keselamatan maklumat menjadi satu kebimbangan utama bagi organisasi ICS. Sebelum melaksanakan ICS ke awan, penting bagi organisasi ICS untuk bersedia kerana kurang kesediaan boleh membawa kepada kegagalan dalam pelaksanaannya. Oleh itu objektif utama kajian ini adalah untuk mencadangkan Model Kesediaan Pelaksanaan ICS di persekitaran awan (RMfIC) dari perspektif keselamatan maklumat. RMfIC terdiri daripada tiga komponen utama iaitu komponen pertama ialah analisis kesesuaian, komponen kedua, mengukur kesediaan dari perspektif keselamatan maklumat, dan komponen ketiga ialah pengiraan kesediaan organisasi ICS yang juga akan mengenal pasti tahap kesediaan sesebuah organisasi. Sumbangan utama RMfIC adalah organisasi ICS boleh mengenal pasti tahap kesediaan dan menangani cabaran sebelum melaksanakan perkhidamatan ICS di persekitaran awan

Software process certification: A practical model for maintaining software quality

Software quality issues are considered as important and critical due to the uncertainties situation among stakeholders, users and suppliers to guarantee and assure the status of the software products.Previous studies have indicated that some software organizations did not adopt and practice any development standards during software development and their products seemed to face quality problems throughout its life cycle. At the same time, users claim that software quality is not getting improved but deteriorated steadily and worsening.This situation indicates that there is still lack of mechanism for monitoring and ensuring the quality status of the software products and third party assessment and certification are one option to solve this uncertainty.A new model for software certification named as Software Process Assessment and Certification (SPAC) was developed that emphasizes on five main factors: the quality of process, the quality of people, the use of development technology, the quality of working environment and project constraints.The factors were identified through the state of theory and practices.The practicality of the SPAC model was validated through collaboration with industries in Malaysia via case study.The result of the case study indicates that the proposed model is feasible and practical in the real working environment

Towards the Quality Factor of Software Maintenance Process: A Review

Software maintenance (SM) is classified as the common process of modifying a system or software product once it has been delivered to user. Different type of process applied to different type of applications and in certain stages of the processes involve adding new components to the existing system. Software maintenance process is a series of actions taken to overcome changes during the maintenance phase. To ensure the sustainable quality of software product throughout the software life cycle, a good mechanism in software maintenance process should be implemented. Most organization nowadays depend on software products to run their business operations. Thus, it is crucial to ensure the software applications operating in the organization are sustainable while preserving its quality in a long run. The kick-off study starts with identifying the quality factors related to maintainability dimension that affected software maintenance process. A comprehensive literature study is conducted to find related processes within maintainability sub-factors. The identified factors will be evaluated by practitioners who involve in maintaining process. The maintainer personnel help to prioritize the task and eliminate the insignificant activities during maintenance process. This paper focuses on maintainability quality factors and its sub-characteristics impact on software maintenance process

Business intelligence and big data analytics for organizational performance management in public sector: the conceptual framework

The implementation of business intelligence (BI) and big data analytic (BDA) in managing organizational performance especially in public sector is important and critical. Weakness in managing the implementation strategy and the performance can result a massive impact to people and nation. Therefore, integration of BI and BDA are necessity to assist decision makers to increase efficiency in public services. However, preliminary study had identified limited implementation of BI and business analytics with organisation performance management (OPM) that led to inefficient performance in management practice. At the same time, large amount of data from various resources have headed to the emergent of big data analytics. Therefore, this research is proposed with the aim to develop an integrated framework of business intelligence and big data analytics (BI-BDA) for OPM. To achieve this goal, elements and sub elements of integrated BI-BDA and OPM implementation will be identified which focuses on big data analytics. Main outcome from this research is the new integrated framework of BI and BDA (BI-BDA) for OPM in public sector. The proposed framework is valuable for the practitioners as well as the stakeholders to ensure the OPM system to be more effective and dynamic