Hearing Mark: a Listener\u27s Guide

Author: Elizabeth Struthers Malbon. Title: Hearing Mark. Publisher: Harrisburg, Pa: Trinity Pr Intl, 2002

Participatory healthcare service design and innovation

This paper describes the use of Experience Based Design (EBD), a participatory methodology for healthcare service design, to improve the outpatient service for older people at Sheffield Teaching Hospitals. The challenges in moving from stories to designing improvements, co-designing for wicked problems, and the effects of participants' limited scopes of action are discussed. It concludes by proposing that such problems are common to participatory service design in large institutions and recommends that future versions of EBD incorporate more tools to promote divergent thinking

Ptolemy: An instrument aboard the Rosetta lander Philae, to unlock the secrets of the solar system

Ptolemy is a miniature chemical analysis suite currently on board the ESA Rosetta comet lander Philae. This poster describes the operation of the instrument, and presents data generated thus far during a comprehensive ground testing programme

Pervasive healthcare in lived experience : thinking beyond the home : position paper for workshop on pervasive healthcare in the home.

The National Health Service (NHS) in the UK, like many other public heath services worldwide, is facing a number of key challenges. Among them are an ageing population and a rising incidence of chronic health conditions. This situation requires a radical re-examination of how people manage their health and their healthcare in ways that challenge the relationship between people and healthcare services. Combining this observation with the opportunities afforded by pervasive information and communication technologies, we argue that design research should reach beyond simply locating devices and services to offer healthcare ‘in the home’ and should examine this broader agenda. Rather than focussing design discourse on the specifics of one location, we should adopt a holistic view, beginning from people’s lived experience. In this position paper we describe the User-Centred Healthcare Design (UCHD) project, a 5-year collaboration between universities and NHS Trusts in South Yorkshire, UK. We suggest that new models of healthcare that re-define the institutional and social context of care are required if we are to meet the challenge of chronic illness. We describe our progress to date on the UCHD project, our commitment to placing patient experience at the centre of design, and our initial experiences of using an experience-based co-design method to improve outpatient services in a Sheffield hospital

A tale of two cities

Across much of Africa, cities are growing quickly. Current projections estimate that by 2050, 60 per cent of the population will be living in urban areas – half of them in slums. Many of these people have little access to services such as clean water and sanitation, and the UN has identified fixing this as a major priority