166 research outputs found

    Tag, You’re It: Enhancing Access to Graphic Novels

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    Current users of academic libraries are avid readers of graphic novels. These thought-provoking materials are used for leisure reading, in instruction, and for research purposes. Libraries need to take care in providing access to these resources. This study analyzed the cataloging practices and social tagging of a specific list of graphic novel titles in the academic libraries of the Association of Research Libraries (ARL). Results found that of the 668 graphic novel records 68 (10.17 percent) used the genre heading “graphic novel” and 99 (14.8 percent) were tagged. This limited access could be improved by using social tagging and genre heading

    Out of the Basement: Partnering to Enhance the Discovery and Use of Graphic Novels

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    This paper presents a project designed to promote and increase the use of graphic novels, previously a seldom utilized collection, at the University at Albany Libraries. Several units in the Libraries collaborated to add additional graphic novels to the collection, augment bibliographic records with genre headings to enhance discovery, and promote this collection in the University Libraries and online. The Libraries used a variety of marketing techniques, including social media. Circulation statistics were recorded before, during, and after the promotional activities. This collaboration not only resulted in an increase in circulation activity for these titles while they were on display and after they were returned to the stacks, but generated other benefits as well

    Go Team! Using Teams to Manage Electronic Resources

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    The increasing prevalence of electronic journals in library collections has impacted many aspects of library operations. Libraries have had to rethink workflows, processes, staffing needs, and other factors to account for the differences between print and online journals. The management of electronic journals can often cross departmental boundaries and bring into question current workflow. To address the changing landscape of electronic journal management, the University at Albany University Libraries developed two teams: one to implement batchloading electronic journal records and a second to address ongoing management and related policies. As a result of using a team approach for these responsibilities, the University Libraries was able to streamline processes, reduce duplication of effort across departments, coordinate policies and procedures, improve communication, and develop best practices

    Go Team! Using Teams to Manage Electronic Resources

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    The increasing prevalence of ejournals in library collections has impacted many aspects of library operations. Libraries have had to rethink workflows, processes, staffing needs, and other factors to account for the differences between print and online journals. The management of ejournals can often cross departmental boundaries and bring into question current workflow. To address the changing landscape of journal management, the University at Albany Libraries developed two teams: one to implement batchloading ejournal records and a second to address ongoing management and related policies. As a result of using a team approach for these responsibilities, the University Libraries was able to streamline processes, reduce duplication of effort across departments, coordinate policies and procedures, improve communication, and develop best practices

    Read Between the Lines: Marketing Graphic Novels

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    This poster session highlights a marketing initiative for graphic novels, an underutilized collection, at the University at Albany. The marketing initiative was a collaboration between the presenters and the University Library’s Marketing Coordinating Committee. It included an exhibit case, book marks, a library Pinterest page, a designated location for the books with signage to draw attention to the books, writing a piece for the Libraries’ newsletter, creating a promotional slide for the library lobby and website, coordinating with the bibliographer in the Science Library about her graphic novel display, and sending emails notifying staff about the display

    Scholars Archive Snapshot: Showcase Your Research

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    Scholars Archive is the University at Albany\u27s Institutional Repository (IR). Scholars Archive provides a way for the University at Albany, faculty, staff, researchers and students to collect their scholarly work in a centralized place where it will be preserved, stored securely and easily shared. This session will highlight some of the benefits that Scholars Archive can offer. Jodi Boyle and Wendy West, both from the University at Albany Libraries, share their experiences with Scholars Archive

    Internal Customer Service Assessment of Cataloging, Acquisitions, and Library Systems [Presentation]

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    The Technical Services and Library Systems Division of the University at Albany Libraries conducted an internal customer service survey to gauge customer satisfaction with its services. Survey results demonstrated that customer surveys are a valuable assessment tool. Technical services and library systems units should use this tool to identify whether customers are satisfied with the services provided, whether the services are still needed, whether additional services are needed, and more. This presentation provides an approach to conducting a customer service survey, an analysis of potential benefits, and a survey instrument that others could adapt to use in their own libraries

    Technical Services and Library Systems Customer Service Assessment

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    This survey instrument was developed to gauge internal customer satisfaction with the services offered by the University at Albany Libraries Technical Services and Library Systems Division
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