Looking at library usability matching the concept from user’s experiences

This study examined user’s current experiences about the usability of the libraries. Their views about the usability of the libraries may play an important role in the success of learning in general. Thus, this paper focuses on current views that reveal what users believe about the usability of existing libraries services and facilities offered. Historically, the quality of the library services have been described in terms of its collection and measured by the size of the library’s holding and various counts of its use. This traditional orientation no longer offers attainable goals for addressing successfully the community’s demands for information. Identifying new ways to conceive of quality and to monitor its attainment are current challenges for us as an academic library. While the business world has made great strides in focusing on customer service by studying customers’ needs and behaviors, libraries have tended to structure their holdings and services around what they believed was good for their customers or users. A syndrome named “librarians know best” required the librarians to transform the institution to a user-focused library. We are doing a survey by asking our users what they need and by listening carefully to what they say. Also continuously, monitoring what we are doing and asking what we could be doing better. The most important change we are making in our behavior is to evaluate our activities through our user’s eyes and ask ourselves what effect our actions will have on customer service and satisfaction

Indigenous knowledge in Borneo: a bibliometric review

The paper is to presents a bibliometric review of the research publication output of indigenous knowledge in Borneo. This study adopted a bibliometric analysis based on the data obtained from the Scopus research database. The main keyword used is “Borneo”, to highlight research relevant that reflected through its publications and their research productivity. This study attempts to focus analyses the results using standard bibliometric indicators such as publication year, document type, source type, source title, languages, subject area, keywords analysis, geographical distribution, authorship, active institutions, and citation analysis on the subject of “Borneo” throughout 5 years (2017-2021) impact study. From the major findings, Universiti Malaysia Sabah and Universiti Malaysia Sarawak from Malaysia are the institutions and country that produced the most publications output on this study. The study also shows the results on the most subjects are in agricultural and biological sciences, arts, and humanities, biochemistry, genetics, and molecular biology. Besides that, this study aims to facilitate the search for information, bibliography materials and knowledge topics, especially on Borneo

Indigenous Knowledge In Borneo: A Bibliometric Review

The paper is to presents a bibliometric review of the research publication output of indigenous knowledge in Borneo. This study adopted a bibliometric analysis based on the data obtained from the Scopus research database. The main keyword used is "Borneo", to highlight research relevant that reflected through its publications and their research productivity. This study attempts to focus analyses the results using standard bibliometric indicators such as publication year, document type, source type, source title, languages, subject area, keywords analysis, geographical distribution, authorship, active institutions, and citation analysis on the subject of "Borneo" throughout 5 years (2017-2021) impact study. From the major findings, Universiti Malaysia Sabah and Universiti Malaysia Sarawak from Malaysia are the institutions and country that produced the most publications output on this study. The study also shows the results on the most subjects are in agricultural and biological sciences, arts, and humanities, biochemistry, genetics, and molecular biology. Besides that, this study aims to facilitate the search for information, bibliography materials and knowledge topics, especially on Borneo

Transformasi Perkhidmatan Perpustakaan Di Pusat Khidmat Maklumat Akademik (PKMA) UNIMAS: Kumpulan Fokus Dan Kajian Kepuasan Pelanggan

Perkhidmatan perpustakaan memberi impak kepada keberkesanan sesebuah perpustakaan dalam memenuhi keperluan dan kepuasan pelanggan.Perkhidmatan yang relevan adalah penting dalam memastikan ianya berorientasikan pelanggan dan memenuhi kehendak mereka. Justeru, objektif kajian adalah untuk meningkatkan kesedaran pelanggan, berkongsi maklumat dan mengenalpasti perkhidmatan yang diperlukan oleh pelanggan dalam pengajaran, pembelajaran dan penyelidikan di universiti. Kaedah yang digunakan adalah melalui Perbincangan Kumpulan Fokus dan Kajian Kepuasan Pelanggan yang dijalankan pada tahun 2010. Kumpulan Fokus merangkumi 3 kategori iaitu pelajar pra-siswazah, pelajar pasca-siswazah dan staf akademik. Kajian Kepuasan Pelanggan adalah terbuka kepada semua dan dilaksanakan secara atas talian. Hasil kajian mendapati perbincangan kumpulan fokus dan kajian kepuasan pelanggan mencapai 70% ke atas dan memenuhi standard kepuasan pelanggan bagi perpustakaan akademik. Maklumbalas pelanggan menjadi aspek penting dalam transformasi dan penambahbaikan perkhidmatan PKMA. Semua pertanyaan, cadangan dan idea baru diberi respon pada masa perbincangan dan dibuat analisis untuk perkongsian maklumat dengan pelanggan yang lain. Respon kepada pelanggan ini diletakkan pada panel maklumat di dalam bangunan serta dimasukkan ke dalam laman web PKMA. Perbincangan kumpulan fokus dan kajian kepuasan pelanggan telah dilaksanakan untuk memberi perkhidmatan yang relevan dan berorientasikan pelanggan

Looking At Library Usability: Matching The Concept From User’s Experiences

This study examined user’s current experiences about the usability of the libraries. Their views about the usability of the libraries may play an important role in the success of learning in general. Thus, this paper focuses on current views that reveal what users believe about the usability of existing libraries services and facilities offered. Historically, the quality of the library services have been described in terms of its collection and measured by the size of the library’s holding and various counts of its use. This traditional orientation no longer offers attainable goals for addressing successfully the community’s demands for information. Identifying new ways to conceive of quality and to monitor its attainment are current challenges for us as an academic library. While the business world has made great strides in focusing on customer service by studying customers’ needs and behaviors, libraries have tended to structure their holdings and services around what they believed was good for their customers or users. A syndrome named “librarians know best” required the librarians to transform the institution to a user-focused library. We are doing a survey by asking our users what they need and by listening carefully to what they say. Also continuously, monitoring what we are doing and asking what we could be doing better. The most important change we are making in our behavior is to evaluate our activities through our user’s eyes and ask ourselves what effect our actions will have on customer service and satisfaction

Bibliometric Services: Challenges For Librarians In Academic Universities

Bibliometric services are seen as an opportunity as well as a challenge for librarians to offer unique services to its targeted institutions and thereby raise the importance of the libraries within the communities in the institution. These unique services are given to assist researchers and academics to determine the nature of influence and impact of their researches. Demands for bibliometric analyses have grown considerably in the universities and research institutes across the world. Thus, the librarians began to offer bibliometric services to cater their users’ needs. Introduction of the bibliometric services in academic and research institutions enhances research support and strengthens the library and its visibility to researchers. This results in outstanding impact on library services and strengthening smart partnership between librarians and research institutions. UNIMAS Strategic Planning has highlighted in their Strategic Review Initiatives (SRI) the importance of bibliometric services and the Centre for Academic Information Services to support and be responsible for the bibliometric services. This paper is to share and explore the involvement of the librarians in support of the University’s ranking, evaluation of the publications, the use of bibliometric quantitative indicators (impact factor, citations count, H-Index, academic ratio and 5 years publications progress) to meet the requirements of the Malaysia Research Assessment (MyRA) Instrument, that is to assess the research performance of research related activities in public universities. Among the research tools being used are Journal Citation Reports (JCR), SCOPUS and ISI WoS to identify the publications, citations and impact factor for UNIMAS. Findings show that librarians should make use of the experiences, competencies and expertise to provide and disseminate the usage of knowledge that are required of them in their new redefined role

Abstracts of the International Halal Science Conference 2023

This book presents the extended abstracts of the selected contributions to the International Halal Science Conference, held on 22-23 August 2023 by the International Institute for Halal Research and Training (INHART), IIUM, Malaysia in collaboration with Halalan Thayyiban Research Centre, University Islam Sultan Sharif (UNISSA), Brunei Darussalam. With the increasing global interest in halal products and services, this conference is timely. Conference Title:  International Halal Science ConferenceConference Acronym: IHASC23Conference Theme: Halal Industry Sustainability Through ScienceConference Date: 22-23 August 2023Conference Venue: International Islamic University (IIUM), MalaysiaConference Organizer: International Institute for Halal Research and Training (INHART), International Islamic University (IIUM), Malaysi