We are friends but are we family? Organizational identification and nonfamily employee turnover

Retaining talented employees continues to be a challenge for organizations. This challenge is especially difficult for family businesses because the family-centric priorities of these firms often disadvantage nonfamily employees and make retaining them problematic. Our study posits organizational identification, or internalizing the firm’s identity as one’s own, as a key factor in overcoming this challenge. Fostering organizational identification in family businesses is complicated by the presence of both family and nonfamily employees, and research is needed to understand the ways in which these complex social dynamics operate. To gain this understanding, we adopt a social network perspective to examine the differential impact of friendships with family and nonfamily members on nonfamily employees’ organizational identification and turnover. Results from a study of the nonfamily employees of a family-owned service company show that centrality in both family and nonfamily friendship networks reduces turnover, but that friendships with family members have a stronger effect. Results also show that various forms of embeddedness in social networks have indirect effects on turnover through organizational identification, highlighting identification’s importance for retaining nonfamily employees. Implications for turnover theory and nonfamily employees are also discussed

Getting Better (or Worse) All the Time: Support Trajectories and Employee Turnover

As employment relationships develop over time, changes in static perceptions of organizational support (POS) provide the basis for evaluating one’s present and future with an organization. We develop and test hypotheses on how POS and referent POS (RΔPOS) trajectories influence employee turnover intentions. Drawing on a sample of 167 employees, our analysis shows that changes to static POS (ΔPOS) and RΔPOS significantly influence employee turnover intentions. This research extends organizational support theory by shedding light on the dynamic nature of POS and the effects of those changes on employee outcomes, specifically turnover intentions

Social comparisons and organizational support : implications for commitment and retention

Organizational support theory (OST) suggests that employees develop a general perception of the extent to which the organization values their contributions and cares about their well-being (perceived organizational support – POS), and respond to that support through attitudes and behaviors that are beneficial toward the organization. Although OST emphasizes both social exchange and self-enhancement processes, most accounts of POS’s effects are rooted in social exchange. For example, POS’s linkages with commitment and retention have been explained as an exchange of support for positive attitudes and continued employment. This research sheds light on self-enhancement’s less-understood role in fostering these reactions by demonstrating the influence of social comparison effects. Drawing on a sample of 342 employees nested in 82 work-units of a US hospitality company, our analysis demonstrates that favorable POS comparisons with peers in one’s work-unit are positively associated with commitment and retention, whereas unfavorable comparisons are negatively related. Results also show that comparisons taking place in less-supported work-units have stronger impact than comparisons made in those with better support. Our findings extend OST by revealing the importance of social comparisons in engendering responses to organizational support, and in so doing potentially explicate the differential ways social exchange and self-enhancement operate with regard to POS

The determinants and consequences of adult nursing staff turnover: a systematic review of systematic reviews.

BACKGROUND: Nurses leaving their jobs and the profession are an issue of international concern, with supply-demand gaps for nurses reported to be widening. There is a large body of existing literature, much of which is already in review form. In order to advance the usefulness of the literature for nurse and human resource managers, we undertook an overview (review of systematic reviews). The aim of the overview was to identify high quality evidence of the determinants and consequences of turnover in adult nursing. METHODS: Reviews were identified which were published between 1990 and January 2015 in English using electronic databases (the Cochrane Database of Systematic Reviews, MEDLINE, EMBASE, Applied Social Sciences Index and Abstracts, CINAHL plus and SCOPUS) and forward searching. All stages of the review were conducted in parallel by two reviewers. Reviews were quality appraised using the Assessment of Multiple Systematic Reviews and their findings narratively synthesised. RESULTS: Nine reviews were included. We found that the current evidence is incomplete and has a number of important limitations. However, a body of moderate quality review evidence does exist giving a picture of multiple determinants of turnover in adult nursing, with - at the individual level - nurse stress and dissatisfaction being important factors and -at the organisational level - managerial style and supervisory support factors holding most weight. The consequences of turnover are only described in economic terms, but are considered significant. CONCLUSIONS: In making a quality assessment of the review as well as considering the quality of the included primary studies and specificity in the outcomes they measure, the overview found that the evidence is not as definitive as previously presented from individual reviews. Further research is required, of rigorous research design, whether quantitative or qualitative, particularly against the outcome of actual turnover as opposed to intention to leave. TRIAL REGISTRATION: PROSPERO Registration 17 March 2015: CRD42015017613

A neo-institutional perspective on ethical decision-making

Drawing on neo-institutional theory, this study aims to discern the poorly understood ethical challenges confronted by senior executives in Indian multinational corporations and identify the strategies that they utilize to overcome them. We conducted in-depth interviews with 40 senior executives in Indian multinational corporations to illustrate these challenges and strategies. By embedding our research in contextually relevant characteristics that embody the Indian environment, we identify several institutional- and managerial-level challenges faced by executives. The institutional-level challenges are interpreted as regulative, normative and cognitive shortcomings. We recommend a concerted effort at the institutional and managerial levels by identifying relevant strategies for ethical decision-making. Moreover, we proffer a multi-level model of ethical decision-making and discuss our theoretical contributions and practical implications

Forgone, but not forgotten: Toward a theory of forgone professional identities

Through an inductive, qualitative study, I developed a process model of how people deal with professional identities they have forgone by choice or constraint. I show that, when forgone professional identities are linked to unfulfilled values, people look for ways to enact them and retain them in the self-concept. I further identify three strategies that people use to enact foregone professional identities: (1) real enactment (i.e., enacting the forgone identity through real activities and social interactions either at work or during leisure time), (2) imagined enactment (i.e., enacting the forgone identity through imagined activities and interactions, either in an alternate present or in the future), and (3) vicarious enactment (i.e., enacting the forgone identity by observing and imagining close others enacting it and internalizing these experiences). These findings expand our conceptualization of professional identity beyond identities enacted through activities and interactions that are part of formal work roles, and illuminate the key role of imagination and vicarious experiences in identity construction and maintenance

Recruitment and retention across cultures

The flow of human capital into and out of organizations is a crucial aspect of organizational functioning. Recruitment is the primary mechanism for attracting human capital to the organization, whereas retention involves keeping desired employees in the fold once they are employed. Although extensive research explores and informs recruitment and retention, the bulk of the theory and research in major organizational psychology and organizational behavior journals adopts a US-centric perspective. This narrow perspective may be misleading, particularly in an increasingly globalized work context. We systematically analyze studies on the flow of people into and out of organizations in a variety of cultural contexts and especially in organizations managing talent across national borders. In so doing, we seek to create a coherent platform for future research by identifying key themes in the literature and using these themes to summarize what we know and indicate where we need to go in studying recruitment and retention across cultures

Nonfamily Members in Family Firms: A Review and Future Research Agenda

The study of the roles, impact, and challenges associated with nonfamily members in family firms has generated considerable attention in the literature. To gain an appreciation of this body of knowledge, we systematically review 82 articles on nonfamily members in family firms that were published in 34 journals over the past three decades. We synthesize the literature according to three broad, yet overlapping themes: preemployment considerations, employment considerations, and outcomes of nonfamily employment. We then offer a future research agenda that integrates these themes to guide the advancement of knowledge on nonfamily members in family firms