Training Leader Emotion Regulation and Leadership Effectiveness

Purpose The purpose of this study was to test whether we could train the regulation of affective displays of leaders in terms of the emotion regulation strategy of deep acting (displaying feelings one also experiences) and display of positive affect. We also tested whether this resulted in improved leadership effectiveness (i.e., a mediation model in which the training results in greater leadership effectiveness through improved emotion regulation). Design/Methodology/Approach Data were obtained from a field experiment. We randomly assigned N = 31 leaders (rated by N = 60 subordinates) to a control group without training or an experimental group with emotion regulation training. Before and 2 weeks after the intervention, deep acting (leader-rated) and positive affective displays and leadership effectiveness (subordinate-rated) were assessed. Findings The training had positive effects on deep acting, positive affective displays, and leadership effectiveness. Deep acting and positive affect mediated the relationship between the intervention and leadership effectiveness. Implications We discuss how this helps build the case both for an emotional labor approach to leadership and for the leadership development potential of such an emotional labor approach. Originality/Value The findings of this study represent the first causal evidence that leader emotion regulation can be trained, improved emotion regulation results in greater leadership effectiveness and is one of the first empirical studies that integrates emotional labor theory to leadership effectiveness. It is therefore important from a theory development perspective

Different strokes for different teams:the contingent effects of positive and negative feedback on the creativity of informationally homogeneous and diverse teams

Feedback is a ubiquitous management tool. Employing this tool to meet the new challenge of enhancing team creativity, raises the important question of whether positive or negative feedback is more effective. Unfortunately prior research on feedback valence and creativity is limited to the individual level, neglecting team creativity’s interdependent and knowledge-intensive nature. We address this issue and advance the team information processing perspective on team creativity by integrating two heretofore separate research streams to develop a team-specific model about how negative and positive feedback enhance creativity via two alternative information processing routes, contingent on teams’ informational diversity. Negative feedback fuels teams’ systematic effort and attention to external, novel information. In informationally diverse teams, in which members hold different information and perspectives, these efforts promote team creativity through information elaboration. Conversely, positive feedback propels members to flexibly use their information and contribute the resultant divergent insights to the team. In informationally homogeneous teams, where these insights relate to others’ information and perspectives, these divergent insights trigger teams’ generative processing and in turn creativity. Results from a team experiment support the predicted feedback valence by informational diversity interaction on team creativity through elaboration and generative processing

Ethical leaders and leadership effectiveness: the moderating role of individual differences in need for cognitive closure

Ethical leadership is an important factor in leadership effectiveness, but the study of the contingencies of its influence is still in its infancy. Addressing this issue we focus on the moderating role of followers’ need for cognitive closure, the disposition to reduce uncertainty and swiftly reach closure in judgment and decision, in the relationship between ethical leadership and its effectiveness. We propose that need for closure captures followers’ sensitivity to the uncertaintyreducing influence of ethical leadership. In a field survey study we found support for the hypothesis that perceived ethical leadership has a stronger (positive) relationship with leadership effectiveness for followers higher in need for closure. This support is found across two indicators reflecting different aspects of leadership effectiveness: effort investment and job satisfaction. We discuss how these findings advance our understanding of the uncertainty-reducing role of ethical leadership

When Organizational Identification Elicits Moral Decision-Making:A Matter of the Right Climate

To advance current knowledge on ethical decision-making in organizations, we integrate two perspectives that have thus far developed independently: the organizational identification perspective and the ethical climate perspective. We illustrate the interaction between these perspectives in two studies (Study 1, N = 144, US sample; and Study 2, N = 356, UK sample), in which we presented participants with moral business dilemmas. Specifically, we found that organizational identification increased moral decision-making only when the organization’s climate was perceived to be ethical. In addition, we disentangle this effect in Study 2 from participants’ moral identity. We argue that the interactive influence of organizational identification and ethical climate, rather than the independent influence of either of these perspectives, is crucial for understanding moral decision-making in organizations

In the moral eye of the beholder:the interactive effects of leader and follower moral identity on perceptions of ethical leadership and LMX quality

Previous research indicated that leader moral identity (MI; i.e., leaders’ self-definition in terms of moral attributes) predicts to what extent followers perceive their leader as ethical (i.e., demonstrating and promoting ethical conduct in the organization). Leadership, however, is a relational process that involves leaders and followers. Building on this understanding, we hypothesized that follower and leader MI (a) interact in predicting whether followers will perceive their leaders as ethical and, as a result, (b) influence followers’ perceptions of leader–follower relationship quality. A dyadic field study (N = 101) shows that leader MI is a stronger predictor of followers’ perceptions of ethical leadership for followers who are high (vs. low) in MI. Perceptions of ethical leadership in turn predict how the quality of the relationship will be perceived. Hence, whether leader MI translates to perceptions of ethical leadership and of better relationship quality depends on the MI of followers

Facing differences with an open mind: Openness to Experience, salience of intra-group differences, and performance of diverse groups.

This study examined how the performance of diverse teams is affected by member openness to experience and the extent to which team reward structure emphasizes intragroup differences. Fifty-eight heterogeneous four-person teams engaged in an interactive task. Teams in which reward structure converged with diversity (i.e., "faultline" teams) performed more poorly than teams in which reward structure cut across differences between group members or pointed to a "superordinate identity." High openness to experience positively influenced teams in which differences were salient (i.e., faultline and "cross-categorized" teams) but not teams with a superordinate identity. This effect was mediated by information elaboration

Team Innovation

Team innovation is of growing importance in research in organizational psychology and organizational behavior as well as organizational practice. I review the empirical literature in team innovation to draw integrative conclusions about the state of the science and to provide a research agenda to move the field forward. The review identifies two main perspectives in team innovation research, the knowledge integration perspective and the team climate perspective. Key conclusions focus on the need to integrate these perspectives to develop an integrative contingency model of the factors providing teams with diverse informational resources and the factors influencing the extent to which teams integrate these resources in a process of information exchange and integration. As part of these integrative efforts, construct consolidation efforts are important to reverse the tendency for proliferation of substantially overlapping moderators and mediators proposed. The review also identifies the contingencies of the relationship between idea development and idea implementation as the most important understudied issue in team innovation research