EXSPECTARE: A digital string

The pandemic and labour market shortages in the Dutch healthcare sector have demanded much attention from managers. In many ways the situation has resulted in enormous challenges and dilemmas for everyone working in the healthcare sector, whether as a carer or board member. Healthcare institutions deal with regulations, complicated financial accountability, and social issues. It is not always easy to get recognition for how much the sector serves society. Henk is almost 59 years old and has been working with heart and soul in the sector for Nursing and Care Homes & Homecare (VVT) for decades. The last six years as Chairman of the Board of Exspectare Zorg (Healthcare). It’s an appropriate name for the organisatio

Florensis: More Catholic than the Pope?

The beauty of a family business is that it always keeps an eye on the continuity of the business. For a family business nothing is more important than long-term continuity and harmony. A good balance between family and business interests is essential24. In any case, the focus is on the long term25. How can Florensis ensure that the fifth and sixth generations and the numerous employees can still enjoy the benefits of this beautiful company. The Calvinist and Christian roots of Florensis ensured from the outset that the human factor was central and key. Without this people orientation quality production would not have been possible and without production no product and no customers could enjoy that beautiful living and green product. The call for a greener company when it comes to production ánd products becomes louder and louder. And is heard. Although the fourth generation is currently active at Florensis and the fact that there is no doubt about Florensis’ ambition to act responsibly in everything they do major challenges ahead are piling up according to Van der Bijl. They might even prevent Florensis realizing its great mission to become greener in the future

ROBOTICS: The Ponderings of an Hospital CEO in The Netherlands

A CEO of a Dutch public hospital contemplates about what he just read. This is disrupting news! It will have major consequences when this way of surgery becomes common good. It requires not only surgeons to rethink their profession but what is more important it requires a total new vision on healthcare in particular. The speed of development in the healthcare robot industry is impressive. How much longer does it take before developers find a way to transform robotic systems from being dependent to semi-autonomous to eventually, fully autonomous systems, like what he just read

IQ-Pass: Access to Growth

The market of (temporary) access control is one example of an industry that is impacted by digitization and internationalisation. New possibilities come up and ask for reaction from suppliers, but require the re-specification of needs from customers as well. It is also an illustration how new regulation, in this case especially related to privacy and migration, influences industrial dynamics. Related to new technological possibilities and legislative conditions, the industry is in a process of consolidation. This case focuses on a small but innovative company, IQ-Pass, developing its growth strategy in Europe within its constellation of being a subsidiary of the regional champion Boels Rental. Students will gain an understanding of the challenges of the company, in stretching its technological leverage and customer intimacy on the one hand and expanding its sales to new (geographical) markets on the other hand