Innovative Education: Information Literacy Planning reframed as Design Thinking

Innovative education can be conceptualized as the “new” ways and methods of delivering educational content mostly in the realm of civil discourse and academics. Information literacy plays a niche role in content delivery generally, but especially when the discussion centers on tertiary scholarship. Design thinking is one of the many innovative methods of teaching and learning that has taken traction in the field of education. Manifestly, however, librarians have practiced this since the profession became a lettered vocation. It is without adequately acknowledging that by providing information literacy, librarians continue to do their part skillfully and quietly for successful outcomes and user engagement

Successful User Experience Active Listening + Creative Solutions = Building Relationships, Engaging Older Adult Patrons

Presentation given at Georgia Libraries Conference A brief discussion on ways librarians can use design thinking strategies to support older adult library users. With more university libraries serving the public, academic librarians must be prepared to serve non-traditional students and multi-generational patrons. In particular, older adult library patrons often surface with unique research quests ranging from leisurely bylines, life-long learning to ancestral pursuits and more. Assessing their distinct needs yields opportunities to serve this population of users through relationship building, knowledge-based content, and access privileges. Design thinking solutions can equip academic librarians to effectively engage, support, and satisfy the diverse needs of this user community

Identity Politics: The Weightiness of Black Womanhood in LIS

Presented at the 11th National Conference of African American Librarian