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2 research outputs found
Evaluating User Satisfaction with a Consumer Protection Hotline
Author
Andreasen
Day
+11 more
Diamond
Geistfeld
Liefeld
McEwen
Miller
Pfaff
Technical Assistance Research Program Inc.
Technical Assistance Research Programs Inc.
Thorelli
Warland
Zaichkowsky
Publication venue
'Wiley'
Publication date
Field of study
No full text
Crossref
Effects of Customer Service Communication on Employees' Satisfaction
Author
Albrecht K.
Czepiel J. A.
+8 more
Hackman J. R.
Heskett J. L.
Jackson B. B.
Naisbitt J.
Naisbitt J.
Peters T. J.
Technical Assistance Research Program Inc
Thomas C.
Publication venue
'Ammons Scientific'
Publication date
Field of study
No full text
Crossref
No full text
