Business Communication in Function of Improving the Organizational Culture of the Company

Abstract This paper presents an action research conducted in function of proving the connection between effective communication and organizational culture. Bearing in mind that we communicate daily wherever we are, including our work places, we can conclude that communication is a part of our daily behavior. It is precisely our daily behavior that shows us our habits, norms, standpoints and value systems; the ones we have accepted and through which we manifest our behavior. Recognizing organizational culture within these frames is the challenge that this paper has taken on and it presents a successful attempt of proving the connection between business communication and organizational culture. The research has been conducted with a total of 282 examinees from the first ten of the top 200 organizations for 2013 in the Republic of Macedonia. The same has proven the general hypothesis about the connection between business communication and organizational culture

Awareness about mediation as an alternative form of dispute resolution: Practices in the republic of Macedonia

Disputes resolved with the use of mediation as a form of dispute resolution are rare (or at striking level) in the practice in our country. In order to increase the number of disputes that were successfully completed based on mediation, it is necessary for the people to know about the alternative forms of resolving litigation. The lack of information contributes to the lack of trust in any resolution of the dispute except in the court. There is also the positive practice of resolving disputes through mediation macular placed in public. This Paper treats the action research which aims to connect the people awareness of mediation as a form of negotiation through which can quickly and easily, without major financial implications, to resolve any dispute. This paper is based on a survey with the members of Chamber of Mediators of the Republic of Macedonia. These results clearly confirm the lack of information among the local population about the forms of dispute resolution that are available and the benefits they offer.