Managerial competencies among first-line newsroom managers at small to medium-sized mainstream media enterprises in South Africa

Changes in the South African media and management environment have had distinct influences on especially small to medium-sized mainstream media enterprises (media SMEs) which often have to compete with bigger media organisations for the same news stories. Moreover, these media organisations are commonly faced with unique challenges related to human and other resources. This situation adds to the importance of effective and efficient management practices at these media sites. The management practices of first-line news managers in media SMEs are qualitatively and quantitatively evaluated in this paper by considering six managerial competencies found in general management theory. These competencies relate to communication, planning and administration, teamwork; strategic action, global awareness and self-management

Enron and Saambou Bank in South Africa: A case study of insufficient relationship management.

Lettere En WysbegeerteJoernalistiekPlease help us populate SUNScholar with the post print version of this article. It can be e-mailed to: [email protected]

EXPLORING THE RELATIONSHIP INTENTION CONCEPT IN TWOSOUTH AFRICAN SERVICE INDUSTRIES

AbstractIdentifying customers who have the intention to build long-term relationships is beneficial for banking and life insurance organisations as it will afford marketers the opportunity to segment customers according to their relationship preferences. This may prevent money and resources being spent with little effect trying to develop a relationship with customers who do not intend to build a long-term relationship with the organisation. However, it is difficult to understand the nature of relationship intention without understanding the constructs used to measure relationship intention, namely involvement, expectations, forgiveness, feedback and fear of relationship loss. The purpose of this study is to determine whether these five relationship intention constructs are applicable to the banking and life insurance industries in Gauteng, South Africa. Data was gathered from 401 banking (n=202) and life insurance (n=199) customers. Findings confirm that the five constructs to measure relationship intention are applicable to the selected services and identified an additional four factors that support some of the five constructs. However, no differences were found between respondents with different relationship lengths and their views pertaining to the identified factors