Demonstrating RoI in the library : the holy grail search continues

Version of RecordPublishe

Searching 2.0 (Book Review)

Book Review of Searching 2.0 by Michael P. Sauers. London: Facet Publishing, 2009postprin

Demonstrating RoI in the library: The Holy Grail search continues

Article type: Viewpoint. Purpose: This article examines approaches by academic libraries in demonstrating return on investment (RoI). Design/Methodology/Approach: As a participant in a recent international RoI study, the author reviews the various difficulties in developing a suitable methodology. Findings: Using grant income as the basis for demonstrating RoI, it was found that wide differences in results may be attributable to a number of factors related to the parent organization, the availability of grant funding and the country of the study. Research limitations/implications: Further work is necessary to arrive at a suitable methodology for a diverse range of academic libraries. Practical implications: Library managers are alerted to issues and problems surrounding the development of return on investment methodologies. Originality/value of paper: This paper will prove useful to librarians considering investing time and other resources in developing methodologies for demonstrating return on investment.published_or_final_versio

Change in Academic Libraries: As Easy as 1, 2, 3....8?

published_or_final_versio

The remaking of the librarian: average customer review 3 out of 5

Conference Theme: Libraries - Gateways to Information and Knowledge in the Digital AgeIn a world of rapid change, librarians often ponder their future, their shifting roles, even what they should call themselves and their libraries. This paper looks at some of these issues in the context of an academic library, the University of Hong Kong Libraries, and looks at the dilemmas facing librarians altering their traditional collection development policies through a growing emphasis on electronic resources as well as attempting to reinvent themselves to be closer aligned with their institution’s teaching and learning processes. The author also draws on his previous experience where experimental integration of libraries, education support and technology services resulted in improved services for students and a variety of experiences for librarians. Through two very different surveys at the University of Hong Kong, a biennial climate survey and a smaller targeted faculty survey, the author considers the views of the University’s users in the context of the changes being undertaken by librarians at his institution.postprintThe Asian Library and Information Conference (ALIC 2004), Bangkok, Thailand, 21-24 November 2004

满足用户的需要以重塑图书馆未来的工作重心

Theme: Intelligence, Innovation and Library Services在数字时代, 技术成为驱使图书信息服务方式变化的主要力量。 技术创新使图书馆有能力将信息服务随时随地传递到用户桌面。 然而，技术的迅速发展也带来了意想不到的结果，并不断地挑战着图书馆。如今，全球的图书馆员都关注着许多共同的问题，其中包括 ...Technology is a major driving force behind the methods used to deliver library and information services in this Digital Age. Blessed with technological innovation, libraries are empowered to capitalize on the use of technologies to deliver the information services to the desktop of users anytime, anywhere. However, libraries are also constantly challenged by the unintended consequences of these rapid technological developments. Nowadays, librarians worldwide are concerned about numerous issues, including ...published_or_final_versionThe 4Th Shanghai International Library Forum (SILF 2008), Shanghai Library, Shanghai, China, 20-22 October 2008. In Proceedings of the 4th SILF, 2008, p. 65-7

La génération Google a-t-elle VRAIMENT besoin de nous?

Session: 98 — La génération Google a besoin de nous : nouveaux rôles pour assurer la visibilité des services d'information et de renseignement à l'ère numérique – Services de renseignement et d'informationTheme: Libraries Now! - Inspiring, Surprising, EmpoweringTranslator, Martin, Davidpublished_or_final_versio

JURA: a collaborative solution to Hong Kong academic libraries storage challenge

Purpose: The purpose of this paper is to discuss issues and concerns raised in a collaborative and cooperative central storage facility for Hong Kong academic libraries. Design/methodology/approach: The approach is to propose and to implement a joint storage business plan and a possibility of acting for others to consider similar storage facilities. Findings: Useful experiences have been gained while planning a central storage facility. Research limitations/implications: The proposed JURA project is for Hong Kong academic libraries. Practical implications: The sharing of JURA proposal to create a central storage will inform the libraries around the region of the benefits of having a useful facility in the long term. Originality/value: The paper will inform others wishing to set up collaborative storages on governance, storage systems, business plan, problems and issues in what is still a relatively unexplored approach to storage problems. © Emerald Group Publishing Limited.postprin

Riding the “cycle”; Librarians facilitating research

Congress Theme: Dynamic Libraries: Access, Development and TransformationHot Topics - Research SupportARL’s Hot Topics programpublished_or_final_versio

ROI and the university library: preliminary outcomes of the HKU study

published_or_final_versionLibrary Connect Seminar (Elsevier): Communicating the Value of your Library, Laila Vahed, South Africa, 26-27 October 2009