17 research outputs found

    Differences in ride-hailing adoption by older californians among types of locations

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    Ride-hailing services such as Lyft and Uber can complement rides offered by family, friends, paid providers, and public transit. To learn why older adults might wish to use ride-hail, we conducted an online survey of 2,917 California respondents age 55 and older. Participants were asked whether they would value four features hypothesized to be benefits of ride-hailing. We specified binary logit models and used market segmentation to investigate whether there were location-based differences in the use of ride-hailing. Our analysis showed that women, city dwellers, persons with disabilities, and those who rely on others for rides were more open to ride-hailing. Women in suburbs or small town/ rural settings were more likely to ride-hail than their male counterparts for reasons of independence, fear of being lost while driving, or getting help with carrying bags. Urban women, in contrast, were less likely than their male counterparts to ride-hail for these reasons. High-income individuals in suburbs or small town/rural locations were more likely to ride-hail than low-income respondents, while high-income urban residents were less likely to ride-hail. Adoption of ride-hailing services and the reasons for doing so showed strong variability by location even among respondents with similar socio-demographic attributes

    Will Ride-Hailing Enhance Mobility for Older Adults? A California Survey

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    Ride-hailing services such as Lyft and Uber offer a potential mobility option for the growing numbers of aging Californians who risk social and economic isolation if they cannot drive for health or financial reasons. They could also serve older adults who currently have mobility options but would prefer a ride-hailing alternative for at least some trips. This study addressed whether and how older Californians use ride-hailing, as well as the potential of this travel mode to meet the needs of older adults now and in the coming decade. An online survey was completed by 2,917 California adults aged 55 and older. This age range was chosen to include both current seniors (age 65 and older) and individuals who will soon be entering that age group (age 55 to 64). The survey explored whether older Californians who have access to the internet used ride-hailing, how comfortable they were with ride-hailing service features that might present barriers to usage, whether they would value potential new ride-hailing service features designed to improve safety, accessibility, and payment options, and what reasons (if any) they saw to use ride-hailing. We also collected data on various factors hypothesized to influence ride-hailing use and behaviors, such as use of the internet and online banking. Key survey findings indicated that 44% of respondents 65 years old and older had experienced ride-hailing and 27% had booked a ride themselves via phone or using the app. Also, the potential new ride-hailing service features that appealed to large numbers of today’s and tomorrow’s seniors include having a driver trained to help older passengers and the option to pay with a ride-hailing card that is not linked to a bank account or credit card. Results also indicated that there were fewer large variations by personal characteristics than we anticipated would influence ride- hailing behavior and attitudes, such as gender, age, and regular use of technology. However, there were some clear differences by population subgroups, most noticeably by income, education, community type (e.g., urban vs. rural), and use of public transit

    Study of Park-and-Ride Facilities and Their Use in the San Francisco Bay Area of California

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    Park-and-ride lots are important support facilities for transit and ridesharing in the San Francisco Bay Area of California. The authors designed and carried out the region’s first large-scale, detailed study of park-and-ride facilities and users. Three Bay Area Rapid Transit (rail) station parking lots were also surveyed. The user survey results showed that almost all the parking users were commuters; at the freeway lots, half were transit users and the remainder were organized and casual carpoolers. Most drove alone to the park-and-ride lot and made long trips to work, many more than 30 mi one way. Users had concerns about lot security, the lack of lighting, and the quality of transit services offered. Analysis of focus group data determined that schedule adherence rather than frequency was the cause of most concerns. Participants expressed a willingness to pay for parking that was fenced, security patrolled, and lighted, with shelters for waiting. Together, the surveys and focus groups have provided insights into ways to improve the park-and-ride lots and the services offered there, as well as on how travelers view transit and carpooling options. The results provide a sound basis for planning improvements
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