A Conflict Resolution Tool for Project Managers: Evaporating Cloud

Today’s ever changing business environment requires managers to interact globally with people across functional areas with conflicting points of view. A preliminary literature review suggests that a generic tool to understand and resolve conflicts is desirable. This paper demonstrates how a theory of constraints-based logical tool, an evaporating cloud, can enable IT managers to better understand conflicts underlying most problems. Using a commonly encountered conflict as an example, we show how this tool verbalizes a problem through the logic of cause and effect, surfaces the assumptions causing the conflicting actions and decisions, and presents injections – potential solutions – that can cause the conflict to evaporate (i.e., disappear or be resolved). Using a real-world IT project management case study, we also explain the usefulness and versatility of this intuitive tool via a web app for novice users. We conclude this paper acknowledging its limitations and providing some future research directions

The Roles of Knowledge and Organizational Form on Opportunity Evaluation

What influences an individual to pursue one type of entrepreneurial opportunity versus another? Knowledge is central to the concept of opportunity identification and evaluation.  Using conjoint analysis to capture underlying decision policies, we explore the roles of both knowledge and organizational form in the evaluation of entrepreneurial opportunities.  Our findings suggest that, among respondents who considered entering a franchise agreement a viable alternative to founding an independent business, franchise versus independent form alone did not play a specific and significant role in the evaluation of the attractiveness of entrepreneurial opportunities.  Rather, organizational form appears to influence the impact of both human capital relatedness and the inimitability of resources attributes on opportunity attractiveness.