A bibliometric analysis of Technology Acceptance Models in Tourism-Culture-Museum and Mainstream Service Contexts

Technology Acceptance Model (TAM) is the most commonly used theoretical understanding of technology adoption research and also the most powerful model applied to describe personal acceptance decisions. Prior studies fail to become comprehensive due to confining in one industry, so authors review top journal articles in mainstream service and tourism-related industries as well as identify the diverse trendy and similar grounds through a bibliometric analysis. Totally 16 top SSCI journals selected for this research and find all the articles mention TAM. After excluding 79 papers not based on the theory of TAM, 100 papers remain. The analysis focused on descriptive statistical analysis through CiteSpace and content analysis to distinguish similarities and differences between two diverse industries. This study contributes to visualizing the progress of TAM in two industries from a comprehensive perspective and provides clues for a future investigation related to TAM. This is the pioneer study to investigate TAM in two fields using qualitative and visualized bibliometric analysis

How Can Historic Waterfront Conservation Help to Improve the Quality of Life in Old Dhaka

Livability of a city is directly related to the quality of life (QOL) in the city. While QOL is attributed to many factors, considering the degree of impact of the quality of physical environment on livability and the role of recreation in psychological wellbeing of individuals, these are the major determinants [of QOL]. Like in many major cities in Asia, the historic waterfront of Dhaka and nearby architectural heritage are important components of its urban fabric. Although diminishing in recent decades, the waterfront continues to play an important role in the social life of the people living in Old Dhaka. In recent years, protection of the waterfront from illegal encroachment and pollution has become a major agenda of civil society and NGOs. However, there is a general lack of understanding of how the river could help in improving the quality of life of the people living near it. The role of community involvement in this is also neglected. By comparing urban waterfronts in similar context and through literature review and observations, the authors investigate if and how the conservation of historic waterfront can contribute to the improvement of quality of life in Old Dhaka and suggest ways to protect riverfront with this objective. Instead of looking at the waterfront strictly as a geographic feature, this paper sees it as products of human manipulation of various natural components. It discusses the socio-political forces that shape the Old Dhaka waterfront, and investigates how the QOL of the residents living on the waterfront can be improved by conserving the historic landscape. It uses a case study approach based on documentary research, unstructured and nonparticipant observations, and interviews with community leaders, environmental campaigners and local organizations

Evaluating the option of compact development as a sustainable urban form for the growth of Dhaka

published_or_final_versionabstracttocUrban Planning and Environmental ManagementMasterMaster of Science in Urban Plannin

Sustainable urban conservation: the role of public participation in the conservation of urban heritage in oldDhaka

abstractpublished_or_final_versionArchitectureDoctoralDoctor of Philosoph

A bibliometric analysis of Technology Acceptance Models in Tourism-Culture-Museum and Mainstream Service Contexts

HANGJUN, ZHANG is a Ph.D student in Macao Institute for Tourism Studies. Her research interest focuses on the technology acceptance in tourism-related areas, especially in the cultural tourism indisutry. Professor CHAN is the Visiting Professor of Institute for Tourism Studies ( IFT), Macao. Besides teaching and research, Prof Chan is the Vice Director of Global Training Center for Tourism Education and Training under IFT and handles the forums plus workshops referred by United Nation WTO and Greater Bay Area's Initiatives. Dr IMON teaches cultural heritage management (CHM) at the Macao Institute for Tourism Studies (IFTM), where he is the Academic Coordinator for the Cultural and Heritage Management programme. He is also a Visiting Assistant Professor at the Architectural Conservation Programme of the University of Hong Kong.Technology Acceptance Model (TAM) is the most commonly used theoretical understanding of technology adoption research and also the most powerful model applied to describe personal acceptance decisions. Prior studies fail to become comprehensive due to confining in one industry, so authors review top journal articles in mainstream service and tourism-related industries as well as identify the diverse trendy and similar grounds through a bibliometric analysis. Totally 16 top SSCI journals selected for this research and find all the articles mention TAM. After excluding 79 papers not based on the theory of TAM, 100 papers remain. The analysis focused on descriptive statistical analysis through CiteSpace and content analysis to distinguish similarities and differences between two diverse industries. This study contributes to visualizing the progress of TAM in two industries from a comprehensive perspective and provides clues for a future investigation related to TAM. This is the pioneer study to investigate TAM in two fields using qualitative and visualized bibliometric analysis

Parallel Session 17, Event and Festival Planning Track: Participating and Non-Participating Residents\u27 Perceptions and Attitudes Towards Macao\u27s Drunken Dragon Festival

Purpose There have been calls for deeper understanding on event impacts, particularly in the socio-cultural aspects and their role in communities (Mair & Whitford, 2013). There are multiple reasons to gain a deeper understanding of festivals and events in communities. For example, many destinations around the world have adopted the ‘eventful city\u27 strategy to unleash its unique proposition of attracting tourists and visitors who are otherwise choosing among similar destinations with similar offerings (Richards & Palmer, 2010). However, this is only possible with the support of the residents and other key stakeholders, in which their perceptions are often unclear. Understanding resident perceptions and their attitudes allows organisers, the government and stakeholders to make informed decisions about how to proceed with organising traditional cultural festivals that cause minimal disruptions and meet the needs and expectations of residents and stakeholders. The Drunken Dragon Festival in Macao is a 100-year-old local festival that involves the distribution of longevity meal, a procession, rituals, and a traditional dance represented as the Drunken Dragon Dance. It is one of the few traditional cultural festivals listed as a National Intangible Heritage of China. In recent years, this festival has experienced drastic changes by incorporating more diverse participants and holding different types of events such as seminars and exhibitions. Most of the activities held as a part of the festival have been conducted in Cantonese, reflecting that Cantonese speakers are targeted. The Macao Government Tourism Office, the tourism bureau in Macao, has also been actively promoting this festival to attract cultural tourists into Macao by attracting media attention, and such efforts resulted in the transformation of the festival. The origin and fundamental reason for organising traditional cultural festivals is to meet the needs of the community that organises the festival: as a need to celebrate, a need to get together, a need honour the gods, and so on. The involvement of tourists and media attraction may not necessarily be something desirable in this regard. Therefore, the purpose of this study is to explore the participating and non-participating residents\u27 perceptions and attitudes towards the Drunken Dragon Festival. Design/methodology/approach Two sets of data were collected in 2015 and 2017 respectively. The resident sample among those who participated in the Drunken Dragon Festival was collected on the date when the Drunken Dragon Festival was being held in 2015 (n=378). Non-participant resident sample was collected two years later during the Drunken Dragon Festival period. Trained student surveyors collected data in different venues during a three-day period in 2017 (n=312). The questionnaire were developed from the literature, which included screening questions, items to understand the level of participation and awareness of the festival, perceived impacts of and attitudes towards the transformation of the festival and the demographic profile. Descriptive analyses and independent samples t-tests were used for analysis. The responses from the festival participants and non-participants were used for the final analyses. Findings There were three general findings in our research. First, participants generally had higher awareness and willingness to participate in the festival than non-participants. Second, the non-participants were generally more wary towards the impacts of the festival than participants. Third, participants were more open to changes and diversification than non-participants in the festival. Research limitations/implications One of the interesting findings about this study is that, while the participants have positive perceptions about its cultural value and societal and environmental impact, they did not perceive that Drunken Dragon Festival is commercialised by now. However, when they were asked about their attitudes towards future transformation, they were relatively open-minded about sacrificing spatial authenticity and encouraging transformation by trying to promote the festival more extensively and to incorporate diverse groups of people. Practical implications The study implies that it would also be meaningful to develop promotional programmes to familiarize the festival for diverse groups of people. Future studies can be done not only on other different types of cultural festivals in Macao and overseas to see similar patterns can be found in other cases. Originality/value This study adds to the existing body of literature about the impacts of festivals and events, specifically, the role of traditional cultural festivals in communities and how residents perceive traditional cultural festivals. References Mair, J., & Whitford, M. (2013). An exploration of events research: event topics, themes and emerging trends. International Journal of Event and Festival Management, 4(1), 6-30. doi: 10.1108/17582951311307485 Richards, G., & Palmer, R. (2010). Eventful cities: cultural management and urban revitalisation. London: Butterworth-Heinemann