Determinants of Safe Organizational Climate and its Impact on Employee Performance: A Case of Marble Industries Khyber Pakhtunkhwa, Pakistan

The purpose of this research paper was to discover different problems and disseminate solutions for creating a safety climate in an organization by minimizing accidents at the workplace through increasing safety awareness among employees. For this purpose, a survey was carried out to collect the data by means of questionnaires from different marble factories situated in industrial areas of Mardan and Nowshera Districts of Khyber Pakhtunkhwa, Pakistan. Total one hundred questionnaires were distributed among the employees, out of which eighty five were returned, which were considered enough for analyzing the data. Data were analyzed though SPSS version 20. The empirical results showed that environmental conditions, safety related policies and programs, organizational climates, and safety communications were significantly affecting safety climate, and safety climate was highly related to the employee’s performance. On the basis of empirical findings of this study, it is concluded that better environmental conditions, safety related policies, organizational climates and safety communications should be ensured and practiced in marble factories situated in industrial zones of Mardan and Nowshera Districts of Khyber Pakhtunkhwa, Pakistan for creating the safety climate in order to enhance the safety related performance of the employees.Â

Performance Appraisal Purpose and Job Embeddedness: Examining the Interaction Effect of Multidimensional Locus of Control

Using Social exchange theory, this study aimed to examine whether the developmental and evaluative purpose of performance appraisal significantly predicts job embeddedness and the interaction effect of internal and external locus of control. Data were gathered from salespersons of the pharmaceutical industry working in Peshawar, Khyber Pakhtunkhwa. A sample of 304 respondents using a cross-sectional survey was drawn for final analysis using non-probability sampling technique. Measurement and structural model was tested using partial least squares structural equation modeling (PLS-SEM). Findings revealed that both developmental performance appraisal and evaluative performance appraisal significantly and positively influence job embeddedness. Results also indicate that internal and external locus of control significantly moderates the relationship between developmental and evaluative performance appraisal with job embeddedness. These findings provide important insights in understanding the dimensions of performance appraisal for predicting workplace outcome. The study has theoretically contributed to the existing literature by examining the boundary condition of internal and external locus of control. Finally, recommendations for managers and future research directions have been documented at the end of the study

Determinants of Safe Organizational Climate and its Impact on Employee Performance: A Case of Marble Industries Khyber Pakhtunkhwa, Pakistan

The purpose of this research paper was to discover different problems and disseminate solutions for creating a safety climate in an organization by minimizing accidents at the workplace through increasing safety awareness among employees. For this purpose, a survey was carried out to collect the data by means of questionnaires from different marble factories situated in industrial areas of Mardan and Nowshera Districts of Khyber Pakhtunkhwa, Pakistan. Total one hundred questionnaires were distributed among the employees, out of which eighty five were returned, which were considered enough for analyzing the data. Data were analyzed though SPSS version 20. The empirical results showed that environmental conditions, safety related policies and programs, organizational climates, and safety communications were significantly affecting safety climate, and safety climate was highly related to the employee’s performance. On the basis of empirical findings of this study, it is concluded that better environmental conditions, safety related policies, organizational climates and safety communications should be ensured and practiced in marble factories situated in industrial zones of Mardan and Nowshera Districts of Khyber Pakhtunkhwa, Pakistan for creating the safety climate in order to enhance the safety related performance of the employees.

What matters when examining the performance of salespersons? Analyzing the boundary conditions of personal dispositional factor

PurposeThis study intended to examine the effect of developmental and evaluative purposes of performance appraisal (PA) on job meaningfulness (JM). Furthermore, the study also aimed to assess the moderating effect of personal dispositional factors, that is, internal and external loci of control between developmental and evaluative PA and JM.Design/Methodology/ApproachA total of 295 questionnaires were received from salespersons working in national and multinational pharmaceutical companies in Khyber Pakhtunkhwa, Pakistan. Data were gathered using a time lag study design using a convenience sampling technique. Data collected via questionnaires were analyzed using PLS-SEM to assess measurement and structural models for testing hypotheses.FindingsResults revealed that developmental PA significantly influenced JM, while evaluative PA failed to influence JM. Furthermore, there was a moderating effect of the external locus of control (ELOC) on the relationship between developmental PA and JM, while the rest of moderating hypotheses failed to influence the relationship of developmental and evaluative PA with JM.Practical implicationsThe results can be used as a building block in order to bring positive work outcomes in the form of meaningful work. Organizations should use their PA as a development tool, instead of instrumental or evaluative PA, for making the work more meaningful to the employees.Originality/ValueThe extant literature is limited in terms of assessing the dimensions of PA (developmental and evaluative) in predicting workplace outcomes. Also, examinations of multidimensions of the locus of control are limited in the existing literature between HR practices and work outcomes. The current study has filled these gaps in the contemporary literature

Effect of Service Quality on Customers Satisfaction: An Application of HEdPERF Model

The aim of this study was to measures the effect of service quality on customer satisfaction. There are 384 respondents were selected from 19 universities of Khyber Pakhtunkwa (Pakistan). The proportionate stratified sampling method was used for the collection of data. The collected data was analysed using SPSS and AMOS packages. Exploratory Factor, Confirmatory Analysis and Parallel Analysis were also performed.  Structural Equation Modelling technique was used to investigate the relationship among variables under investigation. Findings of the research reveals that majority of the respondents were satisfied with the dimensions of HEdPERF model in universities of Khyber Pakhunkhwa (Pakistan). The dimension academic was ranked the most important dimension of service quality. Thus, this unique finding implies that universities should nurture the academic quality rigorously in order to enhance students’ satisfaction without ignoring the remaining dimension of service quality. &nbsp

Impact of emotional intelligence on organizational commitment; moderating role of organizational politics in Pakistan

The purpose of this paper was to investigate the effect of emotional intelligence on the three dimensions of organizational commitment (Affective, Continues and Narrative), specifically this research proposed that organizational politics moderate the relationships between emotional intelligence and Affective, Continues and Narrative organizational commitment in the private Pharmaceutical companies in Pakistan. Quantitative and descriptive approach was used based on cross sectional research design. Data was collected from 193 employees of five pharmaceutical companies of Peshawar, Khyber Pakhtunkhwa, Pakistan using a self- administered questionnaire. Preliminary analyses were performed to satisfy the assumptions, which allow us to analyze the data through SPSS Version 26 and Smart PLS Version 3. Present research found a positive and significant relationship between emotional intelligence and Affective and Narrative organizational commitment. While found negative relationship with Continues organizational commitment. In addition, the research also found that organizational politics moderate the relationship between emotional intelligence and Affective & Continues organizational commitment. While found no moderating effect on the relationship between emotional intelligence and Normative organizational commitment Present study recommends that Pharmaceutical companies’ management to facilitate employee’s development through training and knowledge sharing sessions to enhance emotion intelligence and create a political free atmosphere in their firms Thus, this result provides significant value and knowledge to the Pharmaceutical companies’ management to create free organizational politics environment that will increase organizational commitment, which will lead to higher productivity and will help to enhance Pakistan economy