Assisting People of Determination and the Elderly Using Social Robot: A Case Study

A technological innovation that has recently garnered attention in the literature is social humanoid robots' applications. Ever since their commercialization, social robots have been viewed as a valuable tool to assist individuals in their daily activities. As people grow older, their capabilities to accomplish everyday activities gradually deteriorate. Consequently, there is a pressing need for research on the positive benefits offered by humanoid robots. This paper explores the implications of a social robot, Zenbo, in the United Arab Emirates (UAE). We propose that the Zenbo be helpful in assisting vulnerable elderly populations, ordinary citizens, and People of Determination. This study can guide the UAE policymakers to allow elderly peoples and disabled individuals to use Zenbo to ensure their safety and well-being. This technological advancement can help transform the traditional support systems offered to the vulnerable populations in the Middle East

Exploring the human factors in moral dilemmas of autonomous vehicles

Given the widespread popularity of autonomous vehicles (AVs), researchers have been exploring the ethical implications of AVs. Researchers believe that empirical experiments can provide insights into human characterization of ethically sound machine behaviour. Previous research indicates that humans generally endorse utilitarian AVs; however, this paper explores an alternative account of the discourse of ethical decision-making in AVs. We refrain from favouring consequentialism or non-consequential ethical theories and argue that human moral decision-making is pragmatic, or in other words, ethically and rationally bounded, especially in the context of intelligent environments. We hold the perspective that our moral preferences shift based on various externalities and biases. To further this concept, we conduct three Amazon Mechanical Turk studies, comprising 479 respondents to investigate factors, such as the “degree of harm,” “level of affection,” and “fixing the responsibility” that influences people’s moral decision-making. Our experimental findings seem to suggest that human moral judgments cannot be wholly deontological or utilitarian and offer evidence on the ethical variations in human decision-making processes that favours a specific moral framework. The findings also offer valuable insights for policymakers to explore the overall public perception of the ethical implications of AV as part of user decision-making in intelligent environments

Persuasive Technology in Games: A Brief Review and Reappraisal

Persuasive technology is a new field of research that has attracted considerable attention from game designers since there is a growing interest in games promoting positive behavioral changes. Persuasive games have been exploited to tremendous effect with applications ranging from mobile healthcare, which persuade users to exercise more often and adopt a healthy lifestyle, to government programs encouraging civic engagement. Therefore, persuasive technologies have become an indispensable part of the modern game designer’s toolkit, and their importance is only set to grow with time. In this paper, we begin by reviewing the existing body of work in this field while also explaining the pros and cons of emerging design models and theoretical frameworks. We then uncover major pitfalls in the current work and suggest directions for future research. Hopefully, this article will prove instructive to game designers and leave them with a better understanding of the central concepts in the field of persuasive technology

Toward A Value Proposition of Digital Opportunity Trust

This study aims to advance the understanding of Digital Opportunity Trust’s (DOT) value proposition by characterizing the ‘modus operandi’ and to develop a method to explore the impact of entrepreneurship in the developing (or under-developed) regions of the world undertaken by Digital Opportunity Trust. DOT is an initiative to help reduce poverty, and to achieve greater social and economic stability by empowering people with skills and knowledge by utilizing new technologies in their communities. Prior research suggests the adaptation of ‘Information and Communication Technology’(ICT) and technological advancement as a means of addressing 500 million people worldwide, those residing at the ‘bottom of the pyramid’ (Prahalad, 2005) for an effective social transformation. “Digital Opportunity Trust (DOT)” is one of the not-for-profit (NFP) / non-governmental organizations (NGO), which strives to accomplish this goal by blending ‘entrepreneurial’ education with ‘corporate social responsibility’ to foster new ventures that use digital communications technology. DOT is operating in eleven (11) countries for more than eight (8) years now, rendering it important to validate and evaluate the extent to which Information and Communication Technology ICT allows people in poor communities to exchange knowledge, and to compete with new enterprise. Personal interviews (Case Study Methodology) with DOT’s executives, staff, interns and contractors were arranged to gather insightful information and to characterize the value proposition. The aim is to gather estimates of achievement for each of the defining attributes (‘as things are’ to reflect present achievement and ‘as things could be’ to reflect how far the attribute might be ‘pushed’). While it must be the responsibility of DOT’s leaders to articulate formally its value proposition, evidence gathered in this case study points in possible directions. For example, DOT’s value proposition is based on a humanitarian goal and a win-win situation that benefits the people of underdeveloped regions as well as DOT itself. DOT does not merely advance monetary aid to the poor regions of the world; rather it creates a model of economical sustainability. It empowers people by imparting technical prowess and training to them. This not only keeps them abreast of the whole world, but also helps improve their quality of life. DOT provides technological initiatives and programs in developing areas, while adhering effectively to accountability structure. Multinational companies and not-for-profit organizations can gain useful and practical knowledge from DOT’s experience. DOT brings an edge to entrepreneurship by advocating productivity and skill, especially in technological fields. The poor man’s plight turns into a healthy, industrious skill. An emerging paradigm for creating shared value suggests that this is precisely the model worldwide corporations should invest in and apply in these ever-challenging economic times

Exploring How Information and Communications Technology (ICT) Firms Create 'Value' for Organizational Stakeholders

The understanding of how firms create value for their stakeholders is important for advancing the empirical body of knowledge on stakeholder theory. This is especially relevant for the exploration of technology companies operating at different organizational life cycle (OLC) stages. Our study investigates if the use of business-stakeholder engagement models differs among firms at various OLC stages. We have identified three distinct categories of business-stakeholder engagement models from the literature, including: ‘corporate social responsibility’ (CSR), ‘creating shared value’ (CSV) and ‘creating value for all stakeholders’ (VAS) (Freeman et al., 2010; Strand & Freeman, 2013). Drawing from the stakeholder theory and organizational life cycle (OLC) frameworks, we hypothesize that ‘start-up’ firms are more receptive toward VAS model; ‘growth’ firms toward CSR; and ‘mature’ firms toward CSV. We apply a ‘pragmatist’ worldview (Creswell, 2009) to collect empirical evidence on Information and Communications Technology (ICT) firms. Our analyses include two extensive perception based exploratory studies, described as ‘Phase-1’ and ‘Phase-2’. In the first phase of our exploratory study we use repertory grid technique (Kelly, 1955) to systematically elicit personal constructs from the ICT-sector business experts. We used a partial repertory grid method to interview 18 ICT-sector business experts from Central Canada. Selected sample groups comprised of three scholars and three practitioners from each of the start-up, growth and mature OLC stages. RepGrid and RepSocio features of the Rep 5 enterprise software were used to conduct idiographic and nomothetic data analyses to establish how firms at OLC stages perceive ‘value-creation’ for their stakeholders. Evidence from this exploratory study suggested that start-up stage firms are perceived to consider factors beyond creating economic value for both primary and secondary stakeholders. Whereas, growth and mature stage firms are perceived to consider socioeconomic (consisting of financial as well as non-financial) scenarios for ‘value-creation’. In the second phase of research, we use survey study design to test our proposed hypotheses. A total of 132 ICT-sector senior level practitioners, located in the United States of America (USA) participated in our study. A one-way repeated measures ANOVA, and factor analyses were used to systematically conduct data analyses for common method variance, and hypotheses testing. The results from the study showed that start-up, growth, and mature OLC stage firms are perceived to be at least partially receptive toward VAS, CSR, and CSV models, respectively. Our study contributes to the literature on stakeholder theory, ICT-sector organizational life cycle framework, and methods for measuring organizational decision makers’ perceptions about stakeholder engagement. The empirical evidence from our research strengthens Donaldson and Preston (1995), Jones and Wicks (1999), and Jawahar and McLaughlin’s (2001) ideas about descriptive stakeholder theory for effectively understanding business organizations. We believe that these findings better equip us for further exploring claims of stakeholder theory – providing divergent narratives for understanding organizations in stakeholder terms (Jones, 1995; Freeman, 1999). Some practical implications follow as well. For example, assuming our findings replicate, a society that seeks to encourage technology companies to broaden their range of stakeholders for innovation (e.g., to include communities, environment) might direct instrumental change toward ‘start-up’ firms as appreciative of VAS — even if these new firms require some time to develop perspectives of 'jointness of interest' as they strive to become ‘growth’ and ‘mature’ firms

Social Robots in Retail: Emotional Experiences a Critical Driver of Purchase Intention

The purpose of the current study is to explore whether emotional experiences prompted due to human-social robot interaction in retail environments significantly influence consumers' purchase intentions. This present study focuses primarily on emotional experience, comprising factors, namely, enjoyment, arousal, and emotional involvement. The study tests the conceptual model on a sample of 229 respondents using the PLS-SEM (Partial Least Squares – Structural Equation Modeling) approach. The results reveal that emotional experiences significantly impact consumers’ purchase intentions in retail settings. All three emotional experiences, including enjoyment, emotional involvement, and arousal were significant in shaping consumers' purchase intentions. The study findings offer unique insights for manufacturers developing social robots for the retail sector. The present research extends the current body of work exploring hedonic predictors of consumers' purchase intentions in novel socio-technical contexts, such as social robotics

A comparative assessment of human factors in cybersecurity: Implications for cyber governance

This paper provides an extensive overview of cybersecurity awareness in the young, educated, and technology-savvy population of the United Arab Emirates (UAE), compared to the United States of America (USA) for advancing the scholarship and practice of global cyber governance. We conducted comparative empirical studies to identify differences in specific human factors that affect cybersecurity behaviour in the UAE and the USA. In addition, we employed several control variables to observe reliable results. We used Hofstede’s theoretical framework on culture to advance our investigation. The results show that the targeted population in the UAE exhibits contrasting interpretations of cybersecurity awareness of critical human factors as compared to their counterparts from the USA. We identify possible explanations for this relatively different behaviour in the UAE population. Our key contributions are to provide valuable information for cybersecurity policymakers in the UAE and Gulf Cooperation Council (GCC) region to further enhance cyber safety, governance, awareness, and trust among citizens

An Alternate Account on the Ethical Implications of Autonomous Vehicles

Given the widespread popularity of Autonomous Vehicles (AVs), researchers have been exploring the ethical implications of AVs. Researchers believe that empirical experiments can provide insights into human characterization of ethically sound machine behavior. Previous research indicates that humans generally endorse utilitarian AVs, however, this paper explores an alternative account on the discourse of ethical decision-making in AVs. We refrain from favoring consequentialism or non-consequential ethical theories, and argue that human moral decision-making is pragmatic, or in other words, ethically and rationally bounded. We hold the perspective that our moral preferences shift based on various externalities and biases. To further this concept, we conduct two Amazon Mechanical Turk studies to investigate factors, such as, the \u27degree of harm\u27, and \u27level of affection\u27, which influence people\u27s moral decision-making. Our experimental findings seem to suggest that human moral judgements cannot be wholly deontological or utilitarian. We discovered that as the degree of harm decreased, people became less utilitarian (more deontological), and as the level of affection increased, people became less utilitarian (more deontological). These findings offer evidence on the ethical variations in human decision-making processes and refutes the view that aim to advocate application of a specific moral framework based on empirical evidence. The findings also offer useful insights for policymakers to explore the overall public perception on the ethical implications of AV

Access Permissions for Apple Watch Applications: A Study on Users\u27 Perceptions

© 2020 IEEE. The pervasiveness and sheer ubiquity of wearables, such as smartwatches, has given rise to a myriad of privacy concerns. In this paper, we examine the privacy issues which arise from the permission requests framework on Apple wearables and explore how end user\u27s perception of these can inform better and more inclusive privacy. We conduct an empirical study which explores issues pertaining to data protection, safety, trust, ethics, and cybersecurity. We conducted two Amazon Mechanical Turk studies that investigate users\u27 perception on app permission requests for different smartwatch applications. Our findings suggest that most users lack proper understanding of the cybersecurity risks posed and were unable to construe the rationale for permissions requests for popular smartwatch applications. Furthermore, the respondents believed that app developers might misuse their data, thereby, indicating lack of trust towards these app development enterprises. The respondents also believe that the application development companies should be held accountable for their alleged involvement in data breaches and privacy issues. Further, the majority of survey respondents indicated having some unease towards data usage policies of developers. Moreover, respondents consider all common types of private data (location, health and fitness, photos etc.) susceptible to some level of data breach. Lastly, our results indicate that the study participants experienced confusion in the \u27usability\u27 versus \u27security\u27 conundrum-while a bare majority of the users wanted ease of access, a similar minority preferred a higher level of security. We conclude by presenting a discussion to the quandaries that can help us interweave towards reliable, secure, trustworthy, and ethical technologies