Aligning Individual and Organizational R&D Goals for Self-Sustainability: Investigating Preferences of Researchers in Selected CSIR-Laboratories, India

This paper intends to explore the measure for aligning the goals of researchers towards achieving organizational R&D targets. The paper also explores the significance and ordering of R&D outputs and the factors that influence generation of R&D outputs, from the perspective of researchers working in the Indian public sector organizations. Data was collected in five Indian R&D laboratories and Weighted Average Method; Spearman Correlation Coefficient and Rank Regression were utilized for the analysis. The findings indicated that various groups of researchers prefer to target different R&D outputs and not all the factors are considered as equally significant in influencing the generation of R&D outputs. Further, the R&D organization should include preferred real factors while policy making for achieving collaborative efforts towards fulfilling organizational objectives. The set of selected R&D outputs and influencing factors were also ordered according to the average rankings given by the researchers. The findings can help R&D managers to identify the expectations of the researchers and include their preferences in R&D Planning. The study could be extended to a larger dataset of researchers working in other government as well as private R&D organizations. Hardly any studies were found that explored the preferences of researchers with respect to R&D outputs and influencing factors with respect to the Indian public sector R&D laboratories. Author Accepted Manuscript (AAM) Version License Emerald allows authors to deposit their AAM under the Creative Commons Attribution Non-commercial International Licence 4.0 (CC BY-NC 4.0). To do this, the deposit must clearly state that the AAM is deposited under this licence and that any reuse is allowed in accordance with the terms outlined by the licence. To reuse the AAM for commercial purposes, permission should be sought by contacting [email protected]. For the sake of clarity, commercial usage would be considered as, but not limited to: o Copying or downloading AAMs for further distribution for a fee; o Any use of the AAM in conjunction with advertising; o Any use of the AAM by for promotional purposes by for-profit organisations; o Any use that would confer monetary reward, commercial gain or commercial exploitation. Final Published Version is available at: DOI (10.1108/IJPPM-12-2019-0556) Citation Kumari, B., Sahney, S. and Madhukar, A. (2021), "Aligning individual and organizational R&D goals for self-sustainability: investigating preferences of researchers in selected CSIR laboratories, India", International Journal of Productivity and Performance Management, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/IJPPM-12-2019-055

A R&D productivity model to achieve self-sustainability for public funded/CSIR R&D laboratories, India

Purpose – The paper develops a model for enhancing R&D productivity for Indian public funded laboratories. The paper utilizes the productivity data of five Council of Scientific and Industrial Research (CSIR) laboratories for analysis and to form the constructs of the model. Design/methodology/approach – The weighted average method was employed for analyzing the rankings of survey respondents pertaining to the significant measures enhancing R&D involvement of researchers and significant non-R&D jobs. The authors have proposed a model of productivity. Various individual, organizational and environmental constructs related to the researchers working in the CSIR laboratories have been outlined that can enhance R&D productivity of researchers in Indian R&D laboratories. Partial Least Squares-Structural Equation Modeling (PLS-SEM) was used to find the predictability of the productivity model. Findings – The organizational factors have a crucial role in enhancing the R&D outputs of CSIR laboratories. The R&D productivity of researchers can be improved through implementing the constructs of the proposed model of productivity. Research limitations/implications – The R&D productivity model can be adapted by the R&D laboratories to enhance researchers’ R&D involvement, increased R&D outputs and achieving self-sustenance in long run. Practical implications – The R&D laboratories can initiate exercises to explore the most relevant factors and measures to enhance R&D productivity of their researchers. The constructs of the model can function as a guideline to introduce the most preferable research policies in the laboratory for overall mutual growth of laboratory and the researchers. Originality/value – Hardly any studies have been found that have focused on finding the measures of enhancing R&D involvement of researchers and the influence of significant time-intensive jobs on researchers’ productivity. Keywords R&D productivity model, CSIR, Mandays-involvement, Non –R&D jobs Paper type Research pape

Involvement and productivity of research and development workers: A case study of a publicly-funded research laboratory

Purpose The effect of global integration of businesses and interchange of ideas and technology through internet has many facets. Increase in economic recessions and decrease in research funding has forced both private and public sector research organizations to introduce measures of self-sustainability. Enhancing research and development (R&D) productivity of researchers can be one of those measures. The purpose of this paper is to attempt toward identifying and analyzing those factors of productivity that may be related to the manpower in R&D. Design/methodology/approach Based upon the theoretical background and the nature of data available, this empirical study has been carried out as a case study for a public sector research laboratory. The extent of involvement in research projects have been analyzed with respect to the R&D outputs generated by the researchers, which if found to be positively related, may be focussed upon, for increasing productivity of manpower in R&D. Several other determinants of R&D productivity were identified from the literature review and were analyzed in association with the “involvement.” “Robust Regression” technique was used for the statistical analysis. Findings It was found that the R&D productivity of researchers has a positive correlation with their extent of involvement in the R&D projects. Practical implications The result may help in creation of the policies for enhancing organizational self-sustainability. Originality/value Several prior studies have been conducted with different determinants of R&D productivity but hardly any studies were found considering “extent of manpower involvement in research projects.” This study can be useful for public sector research organizations to relate the findings with their endeavors of enhancing R&D productivity

Meeting the cultural and service needs of Arabic international students by using QFD

Quality has become an important factor in global competition for many reasons. Intensive global competition and the demand for better quality by customers has led organizations to realize the benefits of providing quality products and services in order to successfully compete and survive. Higher education institutions are one example of these organisations. Higher education institutions work in an intensive competitive environment worldwide driven by increasing demands for learning by local and international students. As a result, the managers of these sectors have realized that improving the quality of services is important for achieving customer satisfaction which can help survival in an internationally competitive market. To do this, it is necessary for organizations to know their customers and identify their requirements. To this end, many higher education institutions have adopted principles of total quality management (TQM) to improve their education quality which leads to better performance through involvement of every department to achieve excellence in business. This chapter considers the importance of measuring quality in order to assist universities to proactively manage the design and improvement of the social and academic experiences of postgraduate international students, and plan management decision-making processes to deliver high-quality services in a globalized business of provision of higher education. Higher education institutions must operate effectively and efficiently and be able to deliver quality programs, by seeking to better understand the needs of their customers to be competitive in this market space

Factors Influencing Productivity of Researchers: A Study of Select Public Sector R&D Laboratories in India

The R&D spending as well as R&D performance of public sector or national R&D organizations or universities of Asian countries such as China, Japan, Singapore, Korea and Singapore have progressed much in comparison to the India. This indicates that for an improved performance, Indian public sector R&D organizations need to focus on the determinants that improve their R&D productivity. This study focuses upon the determinants of R&D productivity from dual perspective viz. a researchers’ perspective, and the research organizations’ perspective. This study attempts to outline significant factors that influence generation of R&D outputs such as Patents and Publications. The productivity data of five Indian public sector laboratories have been studied by utilizing correlation analysis and regression modeling to provide facts about the relationship between various aspects of R&D productivity viz. extent of man-days involvement, multitasking in core and non-core R&D jobs and the extent of R&D outputs generated