Burnout among call center staff in the Rabat Sale Kenitra Region

In Morocco, burnout remains a syndrome that is very little managed, but which nevertheless remains present and significantly affects the aids professions such as call center’s teleadvisors. The aim is to study burnout among call center staff in the Rabat, Sale and Kenitra Region using Maslash's three-dimensional model by detecting the socioeconomic factors that influence it. This study involved 121 individuals (59 men and 62 women) who responded to the MBI and to an informative questionary developed by us. The subjects have a minimum age of 22 years and a maximum age of 60 years and an average age of 31.74± 7.93.On the one hand, 13 subjects (10.74%) have a high risk of burnout, high scores of emotional exhaustion and depersonalization, and low personal achievement. The results of the gender impact were not significant. On the other hand, burnout is rarer in older age groups, which suggests that the experience of age would have a protective effect. Spirituality and sport could also have a protective effect. Burnout, very common in the aid professions, must be prevented in companies screened and taken care of by mental health professionals

The sex differences of the behavior response to early Life immune stimulation: Microglia and astrocytes involvement

It is well known that inflammatory challenge during the prenatal period results in permanent changes in glial cells and behavior in adulthood. However, it is unknown whether inflammatory challenge during the infantile period may have permanent sexually-dimorphic effects on microglia and astrocytes in vivo, which in turn may be associated with sex differences in adult behavior. In this study, we have evaluated whether postnatal injection of lipopolysaccharide (LPS; 250μg/kg, i.p. on postnatal day 14) induces depressive and less anxiety-like behaviors, glial cell activation, pro-inflammatory cytokine (TNF-alpha) secretion and sexually dimorphic responses in adulthood. Postnatal day 14 (P14) male and female Wistar rats received an intraperitoneal (ip) injection of LPS or PBS. Three months later, animals were tested in the Open Field (OF), the Elevated Plus Maze (EPM) and the Forced Swimming Test (FST) to assess the level of anxiety and depression-like behavior. Hippocampal proinflammatory cytokine TNF-alpha concentration and the number of astrocytes and microglia were estimated in the dentate gyrus, CA1, and CA3 in two regions of the hippocampus (ventral and dorsal). Our results showed that the administration of LPS resulted in less anxiety and depression-like behavior in males but not in females. However, the LPS-administration increased the number of microglia in the dorsal and ventral hippocampus areas in females more than male, while no significant differences in TNFα level had been detected between the LPS-rats treated and their controls. Interestingly, LPS resulted in an increase in the number of astrocytes in both areas of the hippocampus in a female. While in a male, our results showed a decrease in astrocytes number in the dorsal hippocampus, but no significant differences observed in ventral hippocampus. These findings indicate that an immune challenge in infantile rats induces a ventral and dorsal hippocampus damage in female more than in male, without affecting significantly the affective behavior changes in the female. The results also showed that small changes in the male hippocampus can affect the behavior and induce a depression-like behavior.This research was supported partially by International BrainResearch Organization/ARC BURSARIE