Negotiations

The Encyclopedia of Japanese Business and Management is the definitive reference source for the exploration of Japanese business and management. Reflecting the multidisciplinary nature of this field, the Encyclopedia consolidates and contextualises the leading research and knowledge about the Japanese business system and Japanese management thought and practice. It will be welcomed by scholar and student alike as an essential resource for teaching, an invaluable companion to independent study, and a solid starting point for wider exploration

Connections to the Rest of the World: Teaching and Learning after the September 11 Attacks

As the first anniversary of 9/11 passes, the editors of AMLE share our colleagues\u27 stories and memories about how that one day echoes in their lives, in their students\u27 lives, and in their classrooms. We have organized their stories into very general categories: stories about whether to respond to the crisis in their first classes following the event; the difficulty of our colleagues in the New York City area in determining the right path to follow in the classroom; coping by directly addressing 9/11 in the classrooms; coping by linking the tragedy to specific course content; activities our colleagues found helpful for processing 9/11 in the classroom; coping by changing the design of entire courses; effects of 9/11 on our students; stories from colleagues teaching special populations; students who were unaffected by 9/11; and lessons for the future of management theory and practice. We made a deliberate decision to let our colleagues\u27 stories speak for themselves, but offer some concluding comments at the end

Price Fixing at ADM

This entertaining, hands-on approach to OB provides a supplement to introductory or graduate level courses, proprietary programs, and business training courses. Every case and exercise has been developed with one or more theories of organizational behavior in mind. Exercises introduce students to the broad range of answers and opinions that are valid responses to problems

Anger in Organizations: Review and Integration

Organizations are rife with situations likely to cause employee anger, including complex relationships, chronic pressure, high stakes, and factors beyond individual control. The importance of this discrete emotion has led to a range of studies exploring the implications of anger for critical organizational phenomena, including emotion norms, leadership, gender issues, status and power, and cross-cultural differences. Despite the dramatic increase in scholarly attention over the past decade to understanding anger experience and expression in organizations, there exist few current reviews and little integration of this diverse literature. By combining a psychological perspective of anger as an episodic process with an organizational perspective emphasizing contextual effects and norms, this review will summarize current research in this vital area, provide a model for understanding and integrating this work, and propose themes for future research

Ho\u27oponopono: Some Lessons from Hawaiian Mediation

While conflict and conflict management are obviously found throughout the world, most of the dominant theories and practice today focus on Western perspectives, neglecting non-Western viewpoints (Horowitz and Boardman 1994). To overcome this deficiency, we in the past have studied conflict management - specifically mediation - in the Pacific Rim countries, China (Wall and Blum 1991; Wall et. al., in press), South Korea (Kim et. al.; Sohn and Wall 1993) and Japan (Callister and Wall 1994). These studies broadened our perspective by demonstrating the effects of norms, values and perceptions on conflict management in these Eastern countries