CORE
🇺🇦
make metadata, not war
Services
Services overview
Explore all CORE services
Access to raw data
API
Dataset
FastSync
Content discovery
Recommender
Discovery
OAI identifiers
OAI Resolver
Managing content
Dashboard
Bespoke contracts
Consultancy services
Support us
Support us
Membership
Sponsorship
Community governance
Advisory Board
Board of supporters
Research network
About
About us
Our mission
Team
Blog
FAQs
Contact us
Filters
1 research outputs found
The Influence of Service Recovery on Customer Revisit and Loyalty Intentions: A Case Study of Hotel Services in Vientiane, Lao PDR
Author
Ah‐Keng Kau
Amy K. Smith
+40 more
Anna S. Mattila
Anna S. Mattila
Anna S. Mattila
Barbara R. Lewis
Bowen T. John
Chang Y. W.
Christo Boshoff
Claes Fornell
Claes Fornell
Festus Olorunniwo
Gronroon C.
Gustafsson A.
Ha J.
Halstead, D.
Hart C. L.
Hoffman K. D.
Janet R. Mccoll-Kennedy
Janis L Miller
Jeffrey G. Blodgett
Jerrold K. Leong
K. Douglas Hoffman
K. Douglas Hoffman
Klaus Schoefer
MacCallum R. C.
Mary Jo Bitner
Mosad Zineldin
Muhammad Hafiz Abd Rashid
Oliver R. L.
Olsen L. L.
O’ Neill Palmer
Patterson P.
Ranaweena Ch.
Richard A. Spreng
Richard L. Oliver
Saynakhone I.
Shoemarker S.
Stefan Michel
Tax S. S.
Tax S. S.
Zulhan Othman
Publication venue
'Center for Southeast Asian Studies, HUFS'
Publication date
Field of study
No full text
Crossref