Methodological strategies to understand smartphone practices for social connectedness in later life

Digital practices in later life are not yet well understood. Therefore, this paper discusses the framework for a research design project that aims at tracing differences and similarities in how older adults use their smartphones in circumstances in and outside their homes in Spain, the Netherlands, Sweden, and Canada. The research questions of this international research project focus on the extent to which digital mobile practices relate to perceived social connectedness among older adults aged 55–79 years old. While studies have shown that the subjective experience of ‘being connected’ supports continued wellbeing in later life, there remains an insufficient understanding of the processes through which digital mediated social interaction is effective for social connectedness. The analytical framework of the project prioritizes the co-constituency of (digital) technology and ageing, and takes digital practices in everyday life as its entry point. The main data collection tool will be the tracking of smartphone activity of 600 older adults (150 per country) during four weeks. An online survey and qualitative interviews will gather data about the meanings of the quantified digital practices, and how they shape (if they do) the participants’ connection to the world. This approach will allow us not only to get insight into what older adults say how they used their smartphone but also to gain insight into their real-life daily use. The assessment of the challenges, strengths, and weaknesses of the methods contributes towards an accurate and appropriate interpretation of empirical results and their implications

Forecasting the governance of harmful social media communications: findings from the Digital Wildfire policy Delphi

Social media exhibits the core characteristics of emergent technologies. It is disruptive of established ways of organising social relations, is evolving at an exponential pace and its effects, including the production of new ‘goods’ and ‘bads’, are highly uncertain. Interest in understanding these effects has intensified in the context of fears over so-called ‘digital wildfire’, a policy construct referring to rapid propagation of harmful communications, particularly those involving children and other vulnerable social groups but also those threatening the integrity of the political process in liberal democracies. Even so, proponents of social media are anxious to protect its potential for enhancing freedom of speech and revitalising civil society through the redistribution of editorial powers to shape public debate and facilitate the democratic scrutiny and oversight of elites. This article reports findings of the ‘Digital Wildfire policy Delphi’, which asked key informants to consider the political and technical feasibility of regulating harmful social media communications and to forecast likely scenarios for their prospective governance. Key forecasts are that forms of enforcement are limited, stimulating ‘self-regulation’ will become increasingly important but, more controversially, the likelihood is that harm to vulnerable groups will be ‘accommodated’ in liberal democracies as a price to be paid for the perceived political and economic benefits of unmoderated social media. The article concludes with conjectures about future directions in the policing of social media and their implications for shaping the emerging research agenda

From governing through data to governmentality through data: Artefacts, strategies and the digital turn

The article argues that current discussions about governance through data in education can be fruitfully extended through: (1) the establishment of connections with wider debates about the role of commensuration processes and governmentality in the recreation of education systems; (2) greater emphasis on the ‘artefacts’ through which data – increasingly in the form of digital data – is collected, displayed and retrieved; and (3) the strategies of alignment and resistance that social actors adopt to deal with the increase in data availability and capacity for the automated interrogation of that data. The article concludes that these artefacts and strategies are providing a wide set of ‘active’ social actors with new resources in, and arenas for, their struggles for economic as well as social advancement, processes of self-monitoring and also, crucially, of self-formation. The article focuses on the interplay and tensions between governments and bureaucracies, private companies, education institutions, and various types of ‘active’ individuals (the individual customer, the individual manager and the individual worker) in the process of surveillance and recreation of education through digital data

Ethnography goes online: towards a user-centred methodology to research interpersonal communication on the internet

Ethnographic research is increasingly concerned with how the internet operates within our everyday life. This article attempts to offer a methodological contribution of online communication and an exploration of initial empirical data generated with this methodology. The article calls for a specification of how ethnography can be applied appropriately to the study of relationships online. It departs from the real versus virtual dichotomy, offering a user-centred methodology to study interpersonal communications on the internet. It suggests the use of three main strategies to pay tribute to the characteristics of uses online: multi-situated, online and offline, and flexible and multimedia data collection methods. This approach facilitates a holistic analysis of the way in which social information and communication technologies operate within society in everyday life. It deals with the problem of defining the setting of research online and proposes an expanded ethnography. The article specifies details of this methodology for research into interpersonal communications and emotions online. It does so by drawing on empirical data generated in a study on everyday life and emotions on the internet. Epistemic questions related to this methodological approach will also be discussed. Overall, the exemplification suggests that the methodological approach proposed here is able to capture the uses and understandings of the internet

Netnography: Researching Online Populations

This chapter explores the transition of netnography, a consumer marketing research method, to the field of health social science research. In contemporary society, the Internet has become an essential communication and information medium. Researchers are increasingly using the Internet as a research medium for participant recruitment and data collection. Netnography, an adaptation of ethnography, is primarily concerned with online communication as a source of data to form an understanding of a cultural phenomenon. It is through the use of this qualitative research method that holistic research about online cultures and communities can be conducted. In the provision of a common set of methodological procedures and protocols, netnography contributes to the debate of researching online populations, and innovation in appropriate settings. Using the example of a study related to fitness communities on social networking sites (SNSs), this chapter will identify key strengths, practical implications, and ethical considerations of netnography. Discussion focuses on netnography as a dynamic adaptation of a research method emerging in the field of health social sciences research