Pelayanan Bandar Udara Halim Perdana Kusuma Dan Bandar Udara Husein Sastranegara

The study entitled “Analysis Comparison of Satisfaction Passenger Against the Service Halim Perdana Kusuma Airport in Jakarta and Bandung Husein Sastranegara Airport in 2015” was conducted to determine and analyze the quality comparison service consisting of responsiveness, assurance, tangibles, empathy and reliability to consumer satisfaction on Hussein Airport Sastranegara and Halim Perdana Kusuma Airport. This study was conducted to determine and analyze the dominant service quality dimensions that influence satisfaction. The benefits of this research is to get a general idea about the services at Soekarno Hatta and Halim Perdana Kusuma Airport in Jakarta. To determine the level of satisfaction of passengers on each variable services at Bandung Husein Sastranegara Airport and Halim Perdana Kusuma Airport

Sejarah Masuknya Suku Mandailing ke Kabupaten Rokan Hulu Tahun 1935-1945

Mandailing tribe is one of tribes located in Rokan Hulu Regency. Mandailing tribe in Rokan Hulu regency is an immigrant tribe from North Sumatera Province involved in civil war in Padang Galugur area to settle and live in Rokan Hulu District. The purpose of this research is 1) To know the history of entry of Mandailing tribe in Regency of Rokan Hulu Regency. 2) To know the factors inhibiting and pushing the entry of Mandailing tribe into Rokan Hulu District 3) To know the acceptance of local people to the entry of Mandailing tribe to Rokan Hulu regency 4) To know the role of government in the development of Mandailing tribe in Rokan Hulu regency. In this research using descriptive method, with qualitative approach, where it will provide complete information so that it is useful for science. The results of this study indicate that the Mandailing tribe is one part of the tribe that is in Rokan Hulu district. Who has long lived and lived in Rokan Hulu district from the days of the Kingdom of Rambah and Tambusai to the present time. And developed into one of the largest tribes in Rokan Hulu Distric

Pengaruh Costumer Relationship Marketing terhadap Loyalitas Nasabah di Perusahaan Asuransi (Kasus Ajb Bumi Putera 1912 Cabang Senapelan Pekanbaru)

Competition that is increasingly sharply this claims company asurance that be able tomaintain and takes care of the client loyality. One of strategy needed to by the thing isstrategy Costumer Relationship Marketing. This research done to know influenceCostumer Relationship Marketing to Client Loyality. This research done to the clients byusing sampling pusphosive technique. Sample measure taken is 40. Data is collected bythrough interview by using questionaire and hereinafter processing data by usingdescriptive analysis and Kuantitative analysis. The result of a value of R Square, 0.78 or78% positively affect customer loyaltyResult of analysis indicates hat CostumerRelationship Marketing influential signifikan to Client Loyality.Key words: Costumer Relationship Marketing, Client Loyalt

Pengaruh Pengungkapan Corporate Social Responsibility Terhadap Kepemilikan Institusional

This study aimed to determine the effect of disclosure of Corporate Social Responsibility and dimensions disclosure of Corporate Social Responsibility (CSR) towards institutional ownership of the company. The dimensions of CSR disclosure following indicators Golden Hope Plantation Berhad (GHPB) which consists of four categories: Dimensions with employees, involvement with community,.products,.and.environment..Institutional.ownership.of.the.company.seen.by.shares.held.in.a.company.institution. This study used the entire population of companies listed on the Stock Exchange (Indonesia Stock Exchange) in 2010-2012. Based on purposive sampling method obtained 36 samples of firms with data sources such as company annual reports. Analysis of the data using content analysis, prepared by the classical assumption, and then testing the hypothesis using multiple linear regression method.The results showed that only the disclosure of CSR entirely, CSR dimensions and product dimensions employees are positive and significant impact on institutional ownership of the company. While the dimensions of CSR and CSR community involvement with the environmental dimension is not positive and significant impact on institutional ownership. The results are generally in accordance with the results of previous studies regarding the disclosure of Corporate Social Responsibility (CSR) and its relationship with institutional..ownership

Pengaruh Brand Image Terhadap Minat Konsumen Mobil Isuzu (Studi Evaluasi Penjualan Mobil Merek Isuzu Phanter Pada PT. Astra International Tbk. Cabang Pekanbaru)

The problem in this study is the decline in sales and sales target has been set arrives. The purpose of this study was to determine and analyze brand image, consumer interest and determine on consumer interest in buying a cars Isuzu Panther PT. Astra International, Tbk Branch Pekanbaru. The research concludes that the brand image of the car Isuzu Panther assessed agree, which means respondents agreed with brand image Isuzu Panther car now adays as a fuel efficient car, car with quality, suitable for all terrain thereby increasing rider confidence and the car is easy to maintain and repair. Consumer interest in the car Isuzu Panther on PT. Astra International, Tbk Branch Pekanbaru assessed interested. Analysis with SPSS showed that the brand have very strong against the interest of consumers to buy car Isuzu Panther on PT. Astra International, Tbk Branch Pekanbaru. Brand image has positif influence on consumer interest, so if ther is an increase into consumer interest to buy a car Isuzu Panther on PT. Astra International, Tbk Branch PekanbaruKey words : brand image, consumer interest, Isuzu Panthe

Penanganan Pengembangan Karir Karyawan Berdasarkan Pengalaman Kerja di Food And Beverage Service Nirwana Gardens Resort Bintan-lagoi

The aims of study are determine (1) Handling employee career development based on work experience at food and beverage service Nirwana Gardens Resort Bintan Lagoi; (2) Efforts to improve employee career development in food and beverage service of Nirwana Gardens Resort Bintan-Lagoi.The design of this research is qualitative. The subjects of this research are the key informants, the Human Resourcess Manager Department and the additional informants are Assistant Outlet Manager and Employee of food and beverage service. Data collection techniques used are observation, documentation, and in-depth interviews. Data analysis techniques refer to the Milles and Huberman (1992) concepts.The research results show the handling of employee career development based on work experience in food and beverage service of Nirwana Gardens Resort Bintan Lagoi such as Job anlargement, Job Position, Job Rotation, Downwarkmove, Externship has not been implemented maximally and is situational, s should management to handle career development based on work experience will be better Sustainable because it gives a big impact on the company and employment, bias dig deeper potentials and provide opportunities to advance in the career. And efforts to improve employee career development are (1) Career Guidance should be given to the first employee to enter the company so that from the beginning already know the direction and career goals are not utuk employees who promoted aja; (2) Employee training is only for employees who enter the shift only, so that employees who do not enter or different shift can not be an opportunity to attend the training