The impact of multiple organizational climates on performance of public sector organizations: Evidences from Pakistan

The purpose of this study is to examine the relationship among multiple organizational climates and micro level performance (MLP) in public sector organization of Pakistan. The research study has examined that five types of organizational climates (participative, innovative, leadership, service and ethical) effect MLP outcomes. The primary data was collected via standard questionnaire randomly from sample size of 250 employees working at regional head office and various branches of National Database & Registration Authority (NADRA) Peshawar, KPK, Pakistan. In addition standard multiple regressions model was used to test several hypotheses statistically about multiple climate, ‘MLP’ outcomes including, group level organizational citizenship behavior (GOCB), exit, and job satisfaction. The research findings have revealed that multiple climates were positively related with MLP outcomes i.e. employees’ job satisfaction and GOCB and exit

Transformational leadership, emotional intelligence and organizational commitment : Pakistan's services sector

This study investigates the moderating role of emotional intelligence in the relationship of transformational leadership and organizational commitment in the services sector of Pakistan. Data was collected from 267 respondents from different organizations in the services sector of Pakistan, i.e. telecom, banking, health and educational institutions. Transformational leadership was measured with a 20-item MLQ, multifactor leadership questionnaire, emotional intelligence was measured a 16-item scale (WLEIS, Wong and Law Emotional Intelligence Scale) and a 25-item scale (OCQ) measured the organizational commitment. The moderating role of emotional intelligence was assessed by creating an interaction term and was regressed with a dependent variable. This study provides managers with a new way to look at their employees attitudes, especially their commitment to their organization. Managers from the services sector of Pakistan should pay attention to their emotional intelligence competencies and should utilize these competencies for promoting a sense of respect among their employees, by valuing their cultural norms and thus enhancing their commitment to the organization. These results also identify the importance of training programmes for enhancing both leadership and emotional intelligence competencies. This is a comparatively easy and inexpensive way of gaining employee commitment as compared to some costly rewards and benefit packages