3 research outputs found
Museums Revitalization Through Service Quality Improvement
- Author
- Publication venue
- 'Elsevier BV'
- Publication date
- 01/01/2011
- Field of study
Building Customer Loyalty through E-contact Center
- Author
- Anderson E. W.
- Anderson E. W.
- Anderson J. C.
- Anderson R. E.
- Atchariyachanvanich K.
- Bansal H. S.
- Benbasat I.
- Bloemer J.
- Bodet G.
- Bowen J. T.
- Brady M. K.
- Casaló L.
- Chaudhuri A.
- Chiou J. S.
- Chu P. Y.
- Dick A. S.
- Downey B.
- Erdem T.
- Eroglu S. A.
- Featherman M. S.
- Flint D. J.
- Fornell C.
- Frank B.
- Fullerton G.
- Gao B. W.
- Garbarino E.
- Gefen D.
- Gefen D.
- Golder P. N.
- Gommans M.
- Gremler D. D.
- Gundlach G. T.
- Heung V. C.
- Hsu M. H.
- Hui T. K.
- Human G.
- Jarvenpaa S. L.
- Jian J. Y.
- Jiang P.
- Johnson D. S.
- Jones M. A.
- Kang J.
- Kantsperger R.
- Keller K. L.
- Kirs P.
- Kowarsky S.
- Lee J. H.
- Lee M.
- Lee Y. K.
- Li X.
- Lu Y.
- Mascarenhas O. A.
- Morgan R. M.
- Oliver R.L
- Park J.
- Park J.
- Petrick J. F.
- Pratminingsih S. A.
- Rafiq M.
- Ramsey R. P.
- Rowley J.
- Singh Jagdip
- Sirdeshmukh D.
- Stewart K.
- Ulaga W.
- Urban G. L.
- Wallin Andreassen T.
- Westbrook R. A.
- Willmott M.
- ìž„ì—°ìš°
- ì •ê¸°ì£¼
- 최용길
- Publication venue
- 'Korean Academy of Commodity Science & Technology'
- Publication date
- Field of study
A Generation X Cohort Analysis of E-shoppers: Satisfaction, Loyalty and Repurchase Intentions in a Developing Country
- Author
- Ajzen I
- Amani Z
- Auka DO
- Awan AG
- Azemi F
- Bashar A
- Boshoff C
- Bulut ZA
- Cheng AC
- Chinomona R
- Chou S
- Chou SW
- Churchill GA
- Churchill GA
- Delafrooz N
- Dharmawirya M
- Dick AS
- Dubihlela J
- Fang Y
- Fishbein MA
- Goldstuck A
- Ha HL
- Ha HY
- Hong IB
- Huddleston P
- Jacoby J
- Kang SS
- Kim C
- Lee EJ
- Li H
- Liang TP
- Lin C
- Lin GTR
- Lu LC
- Ludin IHBH
- Malhotra NK
- Malhotra NK
- Markert J
- Mkhatshwa M
- Molinillo S
- Moon YJ
- Moreira AC
- Myers CA
- Nunnally JC
- Nunnally JC
- Olaru D
- Oliver RL
- Pratminingsih SA
- Ranganathan C
- Sahu M
- Schiffman LG
- Sirohi N
- Taheri F
- Tho NX
- Valvi AC
- Vos A
- Yulisetiarini D
- Publication venue
- 'Informa UK Limited'
- Publication date
- Field of study