Dissatisfaction in Child Welfare and Its Role in Predicting Self-Efficacy and Satisfaction at Work: A Mixed-Method Research

Child welfare organizations are increasingly concerned with challenges emerging from the assessment of social workers\u2019 dissatisfaction. This type of service represents the work area where social workers are at greater risk of burnout. Although several studies account for high social workers\u2019 burnout scores, they do not systematically dwell upon its sources and roots. In addition, scholars point out that a considerable number of work related issues may be perceived both as a source of dissatisfaction and satisfaction. We assume that there is a need to deepen the understanding of how dissatisfaction\u2019s sources may exert an impact on both personal job satisfaction and professional self-efficacy, which are positively associated with well-being at work. The present mixed-method research has two aims: (1) the extensive exploration, applying qualitative methodology, of the perceived sources of dissatisfaction; (2) the attempt to identify the extent to which those sources predict job satisfaction and professional self-efficacy. It is our purpose to further explore which differences emerge by age. The research involved child welfare workers, that is, SWs employed in public child welfare agencies in the North East of Italy. Results show the predominant role of interpersonal trust and mutual respect, as main predictors of both professional self-efficacy and job satisfaction. Practical implications of findings are discussed

Violence at School and the Well-Being of Teachers. The Importance of Positive Relationships

In the discipline of positive psychology, \u201cwell-being\u201d is considered a fundamental aspect of \u201chuman flourishing.\u201d Inherent to this multidimensional model are emotional, psychological, and social forms of well-being, which can be grounded in positive relationships in the work environment. By adopting an interpretive framework that emphasizes these dynamics, researchers are able to focus on elements that actively help sustain the process of flourishing, rather than on negative environmental features that should be avoided if possible. Within this broader discussion, the specific question of teachers\u2019 well-being is one that has global relevance and merits greater academic attention. After all, it has significant consequences for the educational environment and students\u2019 ability to learn. The literature suggests that teachers are increasingly exposed to violence on the part of students and/or their parents. Inappropriate and/or aggressive behavior like this can reduce a teacher\u2019s occupational well-being and make it more difficult to build positive relationships in the classroom. Ultimately, it is one of the most serious work-related stress factors affecting the profession today. Previous studies have attempted to characterize the contexts in which violence occurs, and its negative impact on both the individuals involved and the broader educational climate. Less attention has been devoted to the capacity of teachers to deal with violence and develop a more resilient mindset. The positive psychology perspective focuses on well-being as a multidimensional construct wherein psychosocial and physical comfort does not simply arise provided there is an absence of suffering and violence. Rather, according to this model, such experiences can be counteracted by a capacity to endure and build positive environments. With these considerations in mind, our study presents data gathered in primary and secondary schools in northern Italy. A total 475 teachers completed an online, self-report questionnaire. The results indicate that teachers can experience occupational well-being even if they are subjected to aggressive behaviors. Supportive leadership and good relationships with colleagues may be considered valuable resources for fostering well-being among teachers

Inter-services communication in child welfare: The interplay of age, work-group identification, trust and self efficacy

The present study involves 157 social workers employed in two public child welfare agencies of North-East Italy. Recent approaches (Pedrazza, Berlanda, 2017; Pedrazza, Sartori, Berlanda, 2017) show that social work in child welfare agencies requires communication skills and social competence, such as work-group identification and trust. These studies show that perceived self-efficacy represents an important element of inter-service communication. The aim of our study is to attempt to identify the role of age, work-group identification and trust in predicting social workers' self-efficacy in emotion regulation, procedural self-efficacy, self-efficacy in seeking support, and self-efficacy in professional communication. Assuming the causal relationship between variables, we propose multiple linear regression analysis in order to identify antecedents of self-efficacy

Exploring Physicians\u2019 Dissatisfaction and Work-Related Stress: Development of the PhyDis Scale

Research, all over the world, is starting to recognize the potential impact of physicians' dissatisfaction and burnout on their productivity, that is, on their intent to leave the job, on their work ability, on the amount of sick leave days, on their intent to continue practicing, and last but not least, on the quality of the services provided, which is an essential part of the general medical care system. It was interest of the provincial medical board's ethical committee to acquire information about physician's work-related stress and dissatisfaction. The research group was committed to define the indicators of dissatisfaction and work-related stressors. Focus groups were carried out, 21 stressful experience's indicators were identified; we developed an online questionnaire to assess the amount of perceived stress relating to each indicator at work (3070 physicians were contacted by e-mail); quantitative and qualitative data analysis were carried out. The grounded theory perspective was applied in order to assure the most reliable procedure to investigate the concepts' structure of "work-related stress." We tested the five dimensions' model of the stressful experience with a confirmatory factor analysis: Personal Costs; Decline in Public Image and Role Uncertainty; Physician's Responsibility toward hopelessly ill Patients; Relationship with Staff and Colleagues; Bureaucracy. We split the sample according to attachment style (secure and insecure -anxious and avoidant-). Results show the complex representation of physicians' dissatisfaction at work also with references to the variable of individual difference of attachment security/insecurity. The discriminant validity of the scale was tested. The original contribution of this paper lies on the one hand in the qualitative in depth inductive analysis of physicians' dissatisfaction starting from physicians' perception, on the other hand, it represents the first attempt to analyze the physicians' dissatisfaction with reference to attachment styles, which is recognized as being a central variable of individual difference supporting caregiving practices. This study represents an original and innovative attempt to address physicians' dissatisfaction and job satisfaction. The PhyDis scale has been developed and, in line with international findings, our results indicate that role uncertainty and loss of social esteem are the most dissatisfying factors. \ua9 2016 Pedrazza, Berlanda, Trifiletti and Bressan

Dissatisfaction in Child Welfare and Its Role in Predicting Self-Efficacy and Satisfaction at Work: A Mixed-Method Research

Child welfare organizations are increasingly concerned with challenges emerging from the assessment of social workers’ dissatisfaction. This type of service represents the work area where social workers are at greater risk of burnout. Although several studies account for high social workers’ burnout scores, they do not systematically dwell upon its sources and roots. In addition, scholars point out that a considerable number of work related issues may be perceived both as a source of dissatisfaction and satisfaction. We assume that there is a need to deepen the understanding of how dissatisfaction’s sources may exert an impact on both personal job satisfaction and professional self-efficacy, which are positively associated with well-being at work. The present mixed-method research has two aims: (1) the extensive exploration, applying qualitative methodology, of the perceived sources of dissatisfaction; (2) the attempt to identify the extent to which those sources predict job satisfaction and professional self-efficacy. It is our purpose to further explore which differences emerge by age. The research involved child welfare workers, that is, SWs employed in public child welfare agencies in the North East of Italy. Results show the predominant role of interpersonal trust and mutual respect, as main predictors of both professional self-efficacy and job satisfaction. Practical implications of findings are discussed

Addressing Risks of Violence against Healthcare Staff in Emergency Departments: The Effects of Job Satisfaction and Attachment Style

Violence in the workplace is one of the most serious issues affecting the healthcare sector. The incidence of violent behaviour towards healthcare workers is increasing worldwide. It is difficult to assess the extent of the problem, however, as violent incidents are underreported. In fact, many doctors and nurses see violence\u2014perpetrated primarily by patients and visitors (friends and relatives of patients)\u2014as a part of their job. Several studies indicate that violent behaviour against healthcare workers has serious consequences for the professionals involved, as well as for the wider healthcare system. The purpose of this study was to ascertain the prevalence of patient and visitor violence in a number of emergency departments in northeastern Italy and to explore the relationship between violence and certain psychosocial factors (adult attachment style, age, and job satisfaction). Data were collected using an online questionnaire. Our results demonstrate that patient and visitor violence in emergency departments is a serious risk for nurses and doctors and that it is affected by several factors relating to both patient pathologies and the way the workplace and work patterns are organised. Previous studies indicate that the most common formof violence experienced in these contexts is emotional violence and that nurses are more likely than doctors to suffer emotional and physical violence. Based on multiple regression analysis of the data, it appears that greater age and higher scores in secure attachment are associated with reduced experience of emotional violence from patients and visitors. Furthermore, our results show that the relationship between secure attachment and the amount of patient-and-visitor-perpetrated emotional violence experienced is mediated by levels of job satisfaction.We also discuss the potential implications of these results in terms of using staff training to prevent andmanage patient and visitor violence and improve the safety of healthcare professionals

Il diritto all'identit\ue0 personale ed etnica diversa, saggi sulle minoranze tedescofone di Giazza, Luserna e Pal\uf9 del Fersina

Si tratta di una raccolta di brevi saggi sulle minoranze storiche germanofone tra l'Adige ed il Brenta. In particolare si fa riferimento a ricerche di psicolinguistica che tendono a identificare le determinanti di una trasformazione in termini di diminuzione del potere descrittivo delle tre lingue analizzate. Le determinanti identificate sono la trasfomazione del sistema della mobilit\ue0, la trasfomazione del sistema economico e la trasformazione della rilevanza relativa delle informazioni tresmesse dagli elementi linguistici presi in considerazione

Identit\ue0 e ruolo professionale, opinioni, relazioni ed atteggiamenti in ambito lavorativo

il testo si riferisce ad una ricerca effettuata nell'Ospedale civile di Rovereto relativa al clima di lavoro all'interno del nosocomio trentino. La ricerca, effettuata nell'agosto del 2000 ha riguardato la totalit\ue0 del personale e tutte le figure professionali. Vengono analizzati alcuni concetti chiave che caratterizzano le relazioni in ambito professionale dell'aiuto e della cura: concetto di autorit\ue0, pregiudizi di genere, dosponibilit\ue0 personale all'ascolto, modalit\ue0 di gestione del conflitto. Vengono inoltre esaminati il concetto di autoefficacia applicato alla gestione dei conflitti, le attribuzioni di responsabilit\ue0 in merito ai processi disfunzionali. Dalla ricerca e dai dati riportati emerge un'accezione di relazione sociale in ambito professionale intesa come costo

Introduzione

Si presenta il quadro teorico di riferimento del volume a pi\uf9 mani presentato e dedicato al tema della perdita di riferimenti per la costituzione dell'identi\ue0 sociale, sia per i soggetti individuali che per gli aggregati umani