Email correspondence : a qualitative data collection tool for organisational researchers

This paper proposes a novel method for qualitative data collection in organisational research, that of email correspondence. This approach involves written communication between the researcher and each respondent, as a conversational dialogue is constructed. An overview of this method of engaging vvith respondents is provided. The author then discusses how email correspondence was used in two studies of middle managers, outlining both the benefits and challenges experienced. Lessons learned for future use of the method are also considered. Email correspondence proved a valuable tool in revealing respondents\u27 workplace experiences, and this method provides opportunity for organisational researchers seeking to explore employees\u27 personal reflections.<br /

Asia-Pacific immigrant managers in Australia : their views about career

Systematic cross-cultural studies of career advancement are fragmented, despite the burgeoning cultural diversity of the global workforce. This study examines diverse groups of managers from the Asia-Pacific region and their stories of career progression to date in Australia. Immigrant managers were interviewed to examine the influence of the new environment on their current career and advancement prospects. In doing so, we demonstrate the experiences of internationally mobile managers when adapting to new boundaries for career advancement. We found that overseas managers have difficulties fitting into the Australian workplace norms. In addition, the study revealed that newcomers had expected to be recognised and promoted for their multiple qualifications; however this did not take place within the Australian workplace context.<br /

An assault on identity : the male view of being made redundant

Participation and success in paid work is a key element of identity for many men. The increased prevalence of downsizing, and the discarding of individuals from organisations, therefore has particular pertinence when considering men&rsquo;s workplace experiences. This paper discusses findings from an exploratory study investigating the experiences of Australian executives who had been made redundant. Three themes related to male identity are presented: the impact on respondents&rsquo; positions as breadwinners for their families; a concern for being seen to be capable and in control; and perceptions of loss of status upon returning to work. These executives expressed feelings of anger, sadness, fear and embarrassment as a result of the assault to their identity. There is a need for continued focus on these experiences and their implications for both men and women, particularly as individuals report undergoing multiple redundancies.<br /

The influence of cultural attributes on intergenerational succession in the Chinese-Australian family business

Research on succession in family business has been traditionally concentrated on planning and strategies in terms of management, ownership and governance. There is an increasing concern on the family influence on the process of succession. This paper discusses the role that the family culture plays in sustaining a family\u27s commitment to its business. In particular, the family business is a prominent form of organisation among the ethnic Chinese expatriate business families. Since the I 980s, under the business migration programme, the increase of Chinese migrants has contributed significantly to the cultural landscape of Australian. This paper chooses Chinese-Australian family businesses to explore their cultural characteristics as a strong family influence on the practices of pas sing on the business to the next generation.<br /

Stories of ambivalence : Australian executives\u27 experiences of outplacement services

The increasing prevalence of organizational downsizing has been matched by growth in the provision of outplacement services. Yet there has been limited research on either the effectiveness of these programs or the experience of individuals undertaking them. Within a qualitative study investigating the experiences of Australian executives who had been made redundant, one of the focus areas explored was the experience of using outplacement services. Respondents\u27 stories revealed a sense of ambivalence towards these programs. This paper discusses the conflicting experiences giving rising to this ambivalence, namely, positive outcomes with respect to the use of office services and the receiving of proactive support, and more negative aspects of an absence of counselling skills and impersonal treatment through the organizational exit process. It is argued that further research on the outplacement experience is required to determine the type and quality of services which will best serve those who have been made redundant.<br /

Working in teams : the influence of rhetoric-from sensemaking to sadness

At a time when teams are increasingly and routinely being used in Public Administration (PA) organizations, the prevailing wisdom about teams continues to confirm that teams axiomatically bring increases and improvements in effectiveness, productivity and communication. There has been relatively little critical address of whether these benefits actually accrue, nor what the experience of team members actually is. The PA literature, in particular, remains silent on this important issue. This paper shares findings from an exploratory phenomenological study. Members of teams in organizations were interviewed and asked about their experiences of working in teams. In contrast to the current wisdom, not only did team members not report the anticipated improvements and benefits, their stories tended to highlight the negative influence that the rhetoric surrounding teams might have on individuals. This paper shares the responses of team members to that rhetoric, revealing themes of &quot;Teams, Rhetoric and Sensemaking,&quot; a challenge to the notion of &quot;Teams as One Big Happy Family?&quot; while identifying &quot;Teams as Crucibles of Resignation and Sadness.&quot; These findings indicate the continuing need for further research into understanding the experience of individuals within various team and organizational structures, especially as they operate in PA organizations.<br /

Work teams: perceptions of a ready-made support system?

Much research on work teams has been focused at the team-Ievel,&nbsp; considering such issues as effectiveness, productivity and overall&nbsp; interaction. Using qualitative in-depth interviews, the author has asked the question: what is the experience of the individual working within a team? This paper discusses one theme to have emerged, that of perceived emotional support being provided within the team. Respondents\u27 descriptions of emotional support are discussed in terms of acceptance and respect, and of caring. The discussion shows how the provision of this support has implications for how individuals view teams in general, and indicates areas for future research. <br /