Reducing clinical variations with clinical pathways: do pathways work?

OBJECTIVE: To test clinical pathways in a variety of Italian health care organizations in 2000-2002 to measure performance in decreasing process and outcome variations. DESIGN: Creation of indicators, specific for each clinical pathway, to measure variations in the care processes and outcomes. Pre- and post-analysis model to evaluate the possible effect of the clinical pathways on each indicator. SETTING: We tested the clinical pathways in six sites, each with different clinical pathways. RESULTS: Reductions in health care macro-variation phenomena (length of stay, patient pathways, etc.) and in performance micro-variation (variations in diagnostic and therapeutic prescriptions, protocol implementation, etc.) were shown in sites where pathways were implemented successfully. A significant improvement in outcome for patients who were treated according to the clinical pathway for heart failure was also demonstrated. CONCLUSIONS: The overall purpose of clinical pathways is to improve outcome by providing a mechanism to coordinate care and to reduce fragmentation, and ultimately cost. Our results demonstrated that it is possible to achieve this goal. Although controversial elements still exist, we think that clinical pathways can have a positive impact on quality in health care

Reducing stroke in-hospital mortality: organized care is a complex intervention

We conducted an observational study to this purpose. Retrospective data were collected with standard report forms from the medical records of 253 consecutive patients admitted for ischemic strokes in 29 Italian hospitals in June 2004. Patients with hemorrhagic strokes and transient ischemic attacks were excluded. Stroke in-hospital mortality was selected as the primary outcome and dependency at discharge measured using the Functional Independence Measure as the secondary outcome. Overall in-hospital stroke mortality was 19.76%. In conclusion, we think that our data adds further evidence in favor of the argument that stroke patients are best served by a comprehensive and specialized inpatient care and not by individual interventions

Studio del clima aziendale di un’Azienda Sanitaria Locale: aspetti pratici e ricadute di Sanità Pubblica.

The aim of this study was to evaluate a model of analysis of the work environment in a healthcare setting in Italy and its potential utility as tool for improving the quality of care and safeguarding the health of users. The experimental model was generated in a publicly funded hospital and in a healthcare district of a local healthcare organisation. A questionnaire was used to evaluate the work environment and its constituents. Sixty-eight percent of those interviewed were aware of the objectives of the organisation, and 74% of the organisational structure. Only 34% however admitted feeling satisfied with the organisation's communication strategies and integration processes. Overall, most workers (84%) reported being highly satisfied with their work even though only half (52%) reported feeling part of the organisation, 34% of being satisfied with the organisation's current career advancement opportunities and 29% of being satisfied with the professional training opportunities offered. Nurses reported the lowest level of satisfaction, especially those working in healthcare districts. The results of this study show that healthcare workers' perception of the work environment are varied in both hospitals and healthcare districts. They also show that the proposed model is useful for evaluating the work environment in a healthcare setting

Reduced in-hospital mortality for heart failure with clinical pathways: the results of a cluster randomized controlled trial.

Background: Hospital treatment of heart failure (HF) frequently does not follow published guidelines, potentially contributing to HF high morbidity, mortality and economic cost. The Experimental Prospective Study on the Effectiveness and Efficiency of the Implementation of Clinical Pathways was undertaken to determine how clinical pathways (CP) for hospital treatment of HF affected care variability, guidelines adherence, in-hospital mortality and outcomes at discharge. Methods/design: Two-arm, cluster-randomised trial. Fourteen community hospitals were randomised either to the experimental arm (CP: appropriate therapeutic guidelines use, new organisation and procedures, patient education) or to the control arm (usual care). The main outcome was in-hospital mortality; secondary outcomes were length and appropriateness of the stay, rate of unscheduled readmissions, customer satisfaction, usage of diagnostic and therapeutic procedures during hospital stay and quality indicators at discharge. All outcomes were measured using validated instruments available in literature. Results: In-hospital mortality was 5.6% in the experimental arm (n = 12); 15.4% in controls (n = 33, p = 0.001). In CP and usual care groups, the mean rates of unscheduled readmissions were 7.9% and 13.9%, respectively. Adjusting for age, smoking, New York Heart Association score, hypertension and source of referral, patients in the CP group, as compared to controls, had a significantly lower risk of in-hospital death (OR 0.18; 95% CI 0.07 to 0.46) and unscheduled readmissions (OR 0.42; 95% CI 0.20 to 0.87). No differences were found between CP and control with respect to the appropriateness of the stay, costs and patient's satisfaction. Except for electrocardiography, all recommended diagnostic procedures were used more in the CP group. Similarly, pharmaceuticals use was significantly greater in CP, with the exception of diuretics and anti-platelets agents. Discussion: The introduction of a specifically tailored CP for the hospital treatment of HF was effective in reducing in-hospital mortality and unscheduled readmissions. This study adds to previous knowledge indicating that CP should be used to improve the quality of hospital treatment of HF. Trial registration number: NCT00519038

Evaluation of the work environment in a local healthcare organisation in Italy: practical aspects and Public Health relevance

The aim of this study was to evaluate a model of analysis of the work environment in a healthcare setting in Italy and its potential utility as tool for improving the quality of care and safeguarding the health of users. The experimental model was generated in a publicly funded hospital and in a healthcare district of a local healthcare organisation. A questionnaire was used to evaluate the work environment and its constituents. Sixty-eight percent of those interviewed were aware of the objectives of the organisation, and 74% of the organisational structure. Only 34% however admitted feeling satisfied with the organisation's communication strategies and integration processes. Overall, most workers (84%) reported being highly satisfied with their work even though only half (52%) reported feeling part of the organisation, 34% of being satisfied with the organisation's current career advancement opportunities and 29% of being satisfied with the professional training opportunities offered. Nurses reported the lowest level of satisfaction, especially those working in healthcare districts. The results of this study show that healthcare workers' perception of the work environment are varied in both hospitals and healthcare districts. They also show that the proposed model is useful for evaluating the work environment in a healthcare setting