Determinants of Customer Loyalty and Recommendations to Others in the Nigerian Telecommunication Industry

Determinant of Customer Loyalty and Recommendations to other in the Nigerian Telecommunication Industry This study presents empirical evidence on the determinants of customers’ loyalty and recommendations to others in the mobile phone market in developing economy. Results of analyses of data obtained from 135 customers of mobile telecommunication companies in Nigeria indicate that customers’ loyalty is a significant predicator of recommendations to others. In addition, while corporate imag

Species Composition and Plasmodium falciparum Infection Rates of Anopheles gambiae s.l. Mosquitoes in Six Localities of Kwara State, North Central, Nigeria

Entomological data gathering is essential for monitoring malaria vector disease risks and selection of appropriate interventions for the protection of exposed human populations. This study assessed the relative abundance, species composition, and sporozoite infection rates of indoor resting An. gambiae s.l. malaria vectors in six communities across 3 Local Government Areas in Kwara State, Nigeria. Total number of mosquitoes collected by Pyrethrum Spray Catch method over a period of eighth months were correlated with rainfall values in the area. Plasmodium falciparum sporozoite infection rates and sibling species identification of collected An. gambiae s.l. mosquito samples were determined by ELISA and PCR respectively. Results showed a positive correlation (r = 0.639, p = 0.08) between rainfall and numbers of Anopheles mosquitoes in the study areas. The overall composition of the An. gambiae s.l sibling species in the collected samples from all the six communities showed the predominance of An. gambiae s.s 298 (75.3%) compared to An. coluzzii 94(23.7%) and An. arabiensis 4(1.0%). However, the sporozoite infection rate of An. coluzzii (22.3%) was higher compared to An. gambiae s.s (12.8%) and An. arabiensis (0%). Mean numbers of An. gambiae s.l mosquitoes were significantly higher in Ilorin west LGA compared to Asa (F = 17.81, P < 0.001) and Ilorin East LGAs (F = 22.81, P < 0.001). Sporozoite rates of both An. gambiae s.s and An. coluzzii sibling species were higher in Ilorin West communities (Aiyede 21%, Ogundele 32%) compared to Asa (Idi Emi 11.1%, Lasoju 5.1%) and Ilorin East (Oke Oyi 2.4%, Ote-efan 0%) communities. Prevalence of sporozoite-infected An. gambiae s.s and An. coluzzii indoors highlight the need for effective insecticide treated bed-nets interventions to protect the residents from malaria risks. Higher numbers of An. coluzzii in the swampy rice marshed Ilorin West LGA communities require larval source management as an additional strategy for effective malaria vector control

Job Satisfaction and Intention to Leave among Nigerian Salesmen

The study deals with the effect of job satisfaction on salesmen intention to leave their organizations. Salesmen effectively play an important role in sales generation and revenue profile of organizations and in building relationships with the firm various publics. His job involves meeting sales targets, deadlines, searching for and retaining contacts which may be strenuous and affect job satisfaction. The objective of this study, therefore include determining whether job satisfaction of salesmen affect organizational commitment and their intention to leave the organization. Survey method was used in collecting data. One hundred and ten (110) respondents were used for this study. The results obtained through Structural Equation Model shows that job satisfaction affect positively organizational commitment, while exhaustion has negative effect on commitment. However, exhaustion has positive effect on salesmen intention to leave the organization. Therefore, strategies should be developed to encourage salesmen commitment to the organization and to reduce burnout and exhaustion of salesmen