1 research outputs found
Employee Engagement within the NHS: A Cross-Sectional Study
Background: Employee engagement is the emotional commitment of the employee towards the organisation. We aimed to
analyse baseline work engagement using Utrecht Work Engagement Scale (UWES) at a teaching hospital.
Methods:We have conducted a cross-sectional study within the National Health Service (NHS) Teaching Hospital in the
UK. All participants were working age population from both genders directly employed by the hospital. UWES has three
constituting dimensions of work engagement as vigor, dedication, and absorption. We conducted the study using UWES-9
tool. Outcome measures were mean score for each dimension of work engagement (vigor, dedication, absorption) and total
score compared with control score from test manual.
Results:We found that the score for vigor and dedication is significantly lower than comparison group (P< 0.0001 for
both). The score for absorption was significantly higher than comparison group (P< 0.0001). However, total score is not
significantly different.
Conclusion:The study shows that work engagement level is below average within the NHS employees. Vigor and
dedication are significantly lower, these are characterised by energy, mental resilience, the willingness to invest one’s effort,
and persistence as well as a sense of significance, enthusiasm, inspiration, pride, and challenge. The NHS employees are
immersed in work. Urgent need to explore strategies to improve work engagement as it is vital for improving productivity,
safety and patient experience