Computer Mediated Communication Technologies (CMCT) and Librarian’s Interactions with Users for Effective Service Delivery in Delta State University Library

Abstract The study examined Computer Mediated Communication Technologies (CMCT) and Librarian’s Interaction with Users for Effective Service Delivery in Delta State University Library. The purpose was to identify the relationship between CMCT and librarian’s interaction with users for effective service delivery. The study adopted a descriptive survey design. The population of the study comprised the total of 56 staff working in the university library (library assistant, library officers and librarians). Census sampling was used to sample the entire population because of its manageable size. Questionnaire served as the primary instrument. Out of 56 copies of questionnaire administered 46 copies valid for analysis. Data collected was analyzed using the descriptive statistics of arithmetic mean (X) and standard deviation (SD). The hypothesis was tested using Pearson Product-Moment Correlation Coefficient. The study found out that there is a strong significant relationship between computer mediated communication technologies like (email, instant messaging, whatsapp) and librarian’s interaction with users for effective service delivery, only that the use of podcast has not been fully recognized in Delta state university library as it shows a very weak relationship significant at(r=0214; p\u3c.05). Hence, the study recommends adequate recognition and incorporation of CMC technologies like podcast by librarians and they should come up other CMC applications to achieve more effective interactionsand efficient service delivery in the library. Keywords: Computer mediated technologies, Services delivery, University librar

ICT Competence and Use of Digital Library by Post Graduate Students of Ignatius Ajuru University of Education Rumuolumeni, Port Harcourt, Rivers State

Abstract This study was conducted to determine the relationship between ICT competence and the use of digital library by postgraduate students of Ignatius Ajuru University of Education (IAUE) in Rivers State, Nigeria. The study adopted a Correlation design. The population of the study comprised 1800 postgraduates in Ignatius Ajuru University of Education. Simple random sampling technique was used to select 210 Postgraduates. Four specific objectives, four research questions and four null hypotheses were formulated to guide the study. A structured questionnaire was designed for data collection. Simple Linear Regression was used to answer the research questions and test the null hypotheses at 0.05 level of significance. The result obtained revealed a significant relationship between internet browsing competence and use of digital library, the strength of relationship was (R = .841); Electronic Database competence and use of digital library, the strength of relationship was (R = .713); Social media (LinkedIn & Pinterest) competence and use of digital library, the strength of relationship was (R = .890); and content sharing competence and use of digital library the strength of relationship was (R = .820). From the findings, the study concluded that there is a significant relationship between ICT competence and the use of digital library among postgraduate students of Ignatius Ajuru University of Education, Rivers State, Nigeria. The study recommends among others that effective steps should be taken to encourage the postgraduate students to utilize the electronic databases so that the huge sum invested in subscribing for these databases will not be a waste. It was further recommended that library management should organise a training workshop on the importance of electronic databases, its uses and how to filter search by keywords. IAUE Digital library should lecture users on the importance of information sharing, through the use of Pinterest, LinkedIn and content sharing as they are the heavy hitter of information promulgation