A foundation for the study of behavior change support systems

Abstract The emerging ambient persuasive technology looks very promising for many areas of personal and ubiquitous computing. Persuasive applications aim at changing human attitudes or behavior through the power of software designs. This theory-creating article suggests the concept of a behavior change support system (BCSS), whether web-based, mobile, ubiquitous, or more traditional information system to be treated as the core of research into persuasion, influence, nudge, and coercion. This article provides a foundation for studying BCSSs, in which the key constructs are the O/C matrix and the PSD model. It will (1) introduce the archetypes of behavior change via BCSSs, (2) describe the design process for building persuasive BCSSs, and (3) exemplify research into BCSSs through the domain of health interventions. Recognizing the themes put forward in this article will help leverage the full potential of computing for producing behavioral changes

Personalization myopia:a viewpoint to true personalization of information systems

Abstract In this commentary paper, we seek to argue that there exists a relatively common false idea about the level and type of personalization in the offerings of contemporary systems and services. In a nutshell, there is a tendency for researchers to think that there are many more personalized services than there really is, the general audience to think that they are offered personalized services when they really aren’t, and practitioners to have a mistaken idea of what really makes a service personalized. We call this Personalization Myopia. And yet in an era, which mashes up big data, data analytics, deep learning and persuasive systems, true personalization is a most promising approach for innovating and developing new types of systems and services, especially for supporting behavior change. Because of this prevalence of the Personalization Myopia, one should not judge the potential of personalization by considering only the current implementations or dominant way of thinking about these systems and services. This paper will help carry out research and design into personalized information systems

An introduction to persuasive systems design for sustainability

Abstract Persuasive systems design can be applied to applications for green information systems and technology and sustainability. Beyond sustainability, we claim that the topics addressed in this presentation will play a centermost role in most of software design in future and they will become relevant for all software business. Results from a variety of research projects utilizing the PSD model and the BCSS framework will be presented

Persuasive systems design, evaluation and research through the PSD model

Abstract Deep understanding of user behavior has become a key for successful design of modern information and communication technology [1, 2]. Moreover, a growing number of software, systems and services are being developed to change users’ attitudes or behavior or both in areas such as fostering health and promoting sustainable/green behaviors. Despite the fact that attitudinal theories from social psychology have been quite extensively applied to the study of user intentions and behavior, these theories have been developed, for instance, for predicting user acceptance of the information technology rather than providing systematic analysis and design methods for developing persuasive software solutions. This presentation will introduce conceptual frameworks for designing, evaluating and researching persuasive systems, known as the Persuasive Systems Design (PSD) model [4] and the Behavior Change Support System (BCSS) framework [5]. The PSD describes the process for persuasive systems development and it explains what kind of software functionality may be implemented in the service or product. The model helps select effective persuasive features, and categorizes them into primary task, computerhuman dialogue, system credibility, and social influence. It also highlights fundamentals behind any persuasive system and ways to analyze contexts for persuasion [6, 7]. Results from a variety of research projects utilizing approaches based on the PSD model and the BCSS framework will be presented. The PSD model and BCSS framework can be applied for developing and evaluating both full-fledged interventions [8–10] and lighter persuasive applications [11, 12], carrying out systematic literature reviews [14–16], actually building the software for these applications [17] as well as user experience [3, 10] and actual intervention outcome research with these approaches [13, 18–20]. We make the claim that the topics addressed in this presentation will play a central role in all future IT design and is relevant for all future software business and economy

Green IS/IT:an overview of historical periods, recent research initiatives and theoretical approaches

Abstract In this paper, we discuss historical periods and recent research initiatives and theoretical approaches to Green Information Systems and Technologies (GIS/IT). Having observed that the GIS/IT history is an insufficiently investigated topic, we used Information Systems History (ISH) research methods, such as periodization, contextualization and generalization. With the help of exploring existing variety of theories and initiatives, we provide clarification of evolution of the GIS/IT concept and explore areas in industry and research that are currently lacking insight. Our methodological diversification of the GIS/IT research assists not only in summarizing the current state of the GIS/IT but also in encouraging ideation and cooperation of the academics from different fields to produce novel outlooks on the GIS/IT

How does GDPR (general data protection regulation) affect persuasive system design:design requirements and cost implications

Abstract In May 2018, GDPR came into effect in the European Union, placing additional requirements for data sensitive companies on data protection. For persuasive systems which deal with users’ data, taking GDPR into consideration in the design phase is necessary. This paper analyzes and summarizes the requirements by GDPR and discusses how they affect persuasive systems design in terms of design requirements and cost implications