Computing performance measures in a multi-class multi-ressource processor-shared loss system

SIGLEAvailable from INIST (FR), Document Supply Service, under shelf-number : DO 5252 / INIST-CNRS - Institut de l'Information Scientifique et TechniqueFRFranc

Modeling a phone center : analysis of a multi-channel multi-resource processor shared loss system

SIGLEAvailable from INIST (FR), Document Supply Service, under shelf-number : DO 5273 / INIST-CNRS - Institut de l'Information Scientifique et TechniqueFRFranc

To sell or not to sell : determining the tradeoffs between banking phone centers

Available from INIST (FR), Document Supply Service, under shelf-number : DO 5274 / INIST-CNRS - Institut de l'Information Scientifique et TechniqueSIGLEFRFranc

Computing performance measures in a multi-class multi-ressource processor-shared loss system

SIGLEAvailable from INIST (FR), Document Supply Service, under shelf-number : DO 6200 / INIST-CNRS - Institut de l'Information Scientifique et TechniqueFRFranc