To sell or not to sell : determining the tradeoffs between banking phone centers

Aksin, O.Z.; Harker, P.T.; Institut Europeen d'Administration des Affaires (INSEAD), 77 - Fontainebleau (France)

To sell or not to sell : determining the tradeoffs between banking phone centers

Authors: O.Z. Aksin
P.T. Harker
77 - Fontainebleau (France) Institut Europeen d'Administration des Affaires (INSEAD)
Publication date: 1 January 1997
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Available from INIST (FR), Document Supply Service, under shelf-number : DO 5274 / INIST-CNRS - Institut de l'Information Scientifique et TechniqueSIGLEFRFranc

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