Pengukuran kepuasan pelancong terhadap kualiti perkhidmatan di destinasi pelancongan Pulau Kapas: pendekatan faktor analisis

Artikel ini disasarkan kepada kajian yang bertujuan untuk mengukur kepuasan pelancong terhadap kualiti perkhidmatan termasuk alam sekitar yang ditawarkan oleh Taman Laut Pulau Kapas (TLPK). Sejumlah 46 pembolehubah perkhidmatan dan alam sekitar yang berkaitan telah dinilai dengan menggunakan kaedah analisis faktor dengan model Service Quality (SERQUAL). Hasil daripada analisis faktor yang dilakukan terhadap pembolehubah tersebut menghasilkan lima bentuk perkhidmatan yang akan dinilai dari segi kepuasan pelancong iaitu: i) imej destinasi, ii) perkhidmatan sokongan dan keselamatan, iii) kebersihan dan keseluruhan lawatan, iv) kepelbagaian produk pelancongan dan v) infrastruktur. Dapatan ini disokong oleh nilai Cronbach alfa yang tinggi iaitu bernilai lebih daripada 0.80. Dari segi kepuasan terhadap perkhidmatan yang ditawarkan didapati kepuasan sebenar pelancong adalah lebih rendah dengan nilai min antara 3.93-4.44 berbanding kepuasan yang mencatat min antara 4.43-4.87. Namun, nilai ini adalah melebihi min toleransi yang boleh diterima oleh pelancong

Seroprevalence and detection of contagious bovine pleuropneumonia (CBPP) in northeast states of Peninsular Malaysia

Contagious Bovine Pleuropneumonia (CBPP) is a highly infectious disease of cattle caused by Mycoplasma mycoides subsp. mycoides Small Colony (MmmSC). It is a disease recognised by OIE that needs to be controlled or eradicated through surveillance system. This study establishes the sero-prevalence of CBPP, as well as attempts to isolate and identify the agent of CBPP from cattle in Kelantan and Terengganu, the northeastern states of Peninsular Malaysia, where cattle movement was high. A total of 3,242 sera from 428 farms were processed between 2011 and 2014 using the competitive ELISA (c-ELISA). The animal-level prevalence ranged between 5% (46/917) in Terengganu and 9% (220/2325) in Kelantan, whereas the herd prevalence ranged between 12% (22/210) in Terengganu and 24% (53/218) in Kelantan. The overall animal-level prevalence was 8% (266/3242), while the herd prevalence was 17% (75/428). Two hundred and four nasal swabs from 18 positive herds in Kelantan and 163 lung and mediastinal lymph node samples were processed for isolation of MmmSc before confirmation by PCR and immunoperoxidase. Forty-one samples showed turbidity in PPLO broth and 15 lung and mediastinal lymph node samples had 'fried-egg colony' growth on the PPLO agar, which were suggestive of Mycoplasma infection. However, all were negative for MmmSC by PCR and immunoperoxidase. Thus, the northeastern part of Peninsular Malaysia remains positive serology for CBPP without isolation

Prevalence of contagious bovine pleuropneumonia (CBPP) in north-east Peninsular Malaysia

Contagious Bovine Pleuropneumonia (CBPP) is a highly infectious disease of cattle that is caused by Mycoplasma mycoides subsp. mycoides Small Colony (MmmSC). It is one of the diseases recognized by the OIE that needs to be controlled or eradicated through surveillance system. The objective of this study was to establish the prevalence of CBPP among the cattle population in the north-eastern states of the Peninsula Malaysia. A study involving cattle from selected farms in the two north-eastern states was performed. Kota Bharu Veterinary Regional Laboratory (RVL) received a total of 2,584 serum samples from 157 cattle farms between 2011 and 2013. These samples were tested for CBPP using the competitive ELISA (c-ELISA) kit to detect the organism specific antibodies. The animal-level prevalence ranged between 4% (43/882) in Terengganu and 10% (178/1702) in Kelantan whereas the herd prevalence ranged between 26% (20/76) in Terengganu and 37% (30/81) in Kelantan. The overall animal-level prevalence was 8% (221/2584) and the overall herd-level prevalence was 31% (50/157) for CBPP in the two states