3 research outputs found

    Grand Service Design Regional Library Pinrang Regency

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    Pinrang Regency Regional Library Service Grand Design. This study aims to measure 9 indicators of regional library service elements in Pinrang Regency. The study used descriptive quantitative methods, with non-probability sampling technique, measurements with a Likert scale involving 194 respondents, the determination of the sample was carried out by purposive sampling. The results showed that in general the 9 service elements in the regional library of Pinrang Regency received a good rating, while the scoring values for each service element were: elements of clarity and ease of requirements for getting digital-based services in good category with a score of 60%, service elements clarity and ease of procedures for obtaining services. digital-based services in the good category with a value of 51%, the service element of availability of information/guidance to get the service in the good category with a value of 53%, the service element of clarity and suitability of service time in the good category with a value of 62%, the service element of the duration/length of service time (opening hours). & closing hours) good category with a value of 52%, service element of speed of completion of document duplicating time in good category with a value of 46%, service element of clarity and reasonableness of the presence / absence of fees in good category with a value of 55%, service element of speed of response to complaints / complaints in good category with a value of 61%, and elements of follow-up services settlement of complaints/complaints in good category with a score of 64%

    Grand Service Design Regional Library Pinrang Regency

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    Pinrang Regency Regional Library Service Grand Design. This study aims to measure 9 indicators of regional library service elements in Pinrang Regency. The study used descriptive quantitative methods, with non-probability sampling technique, measurements with a Likert scale involving 194 respondents, the determination of the sample was carried out by purposive sampling. The results showed that in general the 9 service elements in the regional library of Pinrang Regency received a good rating, while the scoring values for each service element were: elements of clarity and ease of requirements for getting digital-based services in good category with a score of 60%, service elements clarity and ease of procedures for obtaining services. digital-based services in the good category with a value of 51%, the service element of availability of information/guidance to get the service in the good category with a value of 53%, the service element of clarity and suitability of service time in the good category with a value of 62%, the service element of the duration/length of service time (opening hours). & closing hours) good category with a value of 52%, service element of speed of completion of document duplicating time in good category with a value of 46%, service element of clarity and reasonableness of the presence / absence of fees in good category with a value of 55%, service element of speed of response to complaints / complaints in good category with a value of 61%, and elements of follow-up services settlement of complaints/complaints in good category with a score of 64%

    Analisis Kinerja Sektor Ekonomi Selama Pandemi Covid-19 di Kota Makassar

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    Abstract This study aims to determine and analyze the influence of the performance of the economic sector during the Covid-19 pandemic in Makassar City. This research was conducted from June to August 2021 in Makassar City. Data analysis used descriptive statistical analysis and multiple regression analysis with the help of SPSS version 25.0. The population and sample in this study were employees affected by COVID-19 in Makassar City in the four sectors of hospitality, retail, restaurant and welding, totaling 200 people. Sample selection is done by using the sampling method. Based on the results of this study indicate that (Competency Training, Government Regulations) have an effect either partially or simultaneously on economic performance in Makassar City. Keywords: Training; Regulation; Economy
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