Human‑centred design in industry 4.0: case study review and opportunities for future research

The transition to industry 4.0 has impacted factories, but it also afects the entire value chain. In this sense, human-centred factors play a core role in transitioning to sustainable manufacturing processes and consumption. The awareness of human roles in Industry 4.0 is increasing, as evidenced by active work in developing methods, exploring infuencing factors, and proving the efectiveness of design oriented to humans. However, numerous studies have been brought into existence but then disconnected from other studies. As a consequence, these studies in industry and research alike are not regularly adopted, and the network of studies is seemingly broad and expands without forming a coherent structure. This study is a unique attempt to bridge the gap through the literature characteristics and lessons learnt derived from a collection of case studies regarding human-centred design (HCD) in the context of Industry 4.0. This objective is achieved by a well-rounded systematic literature review whose special unit of analysis is given to the case studies, delivering contributions in three ways: (1) providing an insight into how the literature has evolved through the cross-disciplinary lens; (2) identifying what research themes associated with design methods are emerging in the feld; (3) and setting the research agenda in the context of HCD in Industry 4.0, taking into account the lessons learnt, as uncovered by the in-depth review of case studies

Human-Centred Design in the context of Servitization in Industry 4.0: A Collaborative Approach

The competitiveness of the business today will depend on empowering hu-man intelligence and creativity, capturing and capitalizing on available infor-mation and knowledge for the total product and service lifecycle. To realize this beyond technical aspects, the collaborative work of multidisciplinary and inter-sectoral teams is constituted to develop an appropriate methodology of human-centred design (HCD) with advanced service innovation in indus-try 4.0. Based on the state-of-the-art analysis and industrial requirements, the methodology is tested with European industrial cases in various sectors to validate its implementation and benefits. This paper aims to provide the well-rounded collaborative framework to deliver the new HCD methodology

Development of freshwater prawn (Macrobrachium rosenbergii) seed production and culture technology in the Mekong Delta Region of Vietnam: A review of the JIRCAS Project at Cantho University.

The Mekong Delta of Vietnam is a region rich in aquatic resources having high potential for aquaculture development. Inland aquaculture in the Mekong Delta has greatly increased since the last decade. Fish culture carried out in combination with other agricultural activities such as animal husbandry and rice cultivation, and intensive aquaculture in ponds and cages have been the dominant forms of fish production. However, the giant freshwater prawn, Macrobrachium rosenbergii, has recently become a species of economic significance and the target of aquaculture activity in the Mekong Delta. M. rosenbergii is cultured throughout the region in the rice fields, ponds, orchard gardens and in pens along river banks. The major constraints in this industry are seed supply and culture techniques, becoming the major obstacles for the further development of the culture of this species. In a collaborative research project implemented between the Japan International Research Center for Agricultural Sciences (JIRCAS) and Cantho University (CTU) since 1994, studies have been carried out on various aspects relating to the establishment of M. rosenbergii seed production and culture technology. The project is now in the middle of its second phase and has generated a great deal of scientific and practical information. This paper presents an overview of the achievements of this project

Human-centered design for advanced services: A multidimensional design methodology

Advanced services have caught the attention of industries and academics as a way to exploit new customer value propositions. However, the existing design methodologies for advanced services are limited to partially addressing one or some key design elements, hence causing confusion in practice. Moreover, human factors are not often addressed, even though the design for advanced services requires human-centered thinking. Aiming to advance the body of research, the current study aims to conceptually propose a multidimensional design methodology called DIMAND that captures the key design elements and their relations in a single-view structure in accordance with a human-centric approach. Specifically, DIMAND encapsulates the (i) life-cycle service design interrelated with other key design elements—(ii) stakeholder networks, (iii) new service development methods, and (iv) design skills—that must be considered to develop effective advanced service design. Based on a hybrid research design, DIMAND was conceptually developed through systematic reviews and structured analysis of existing design methodologies, as well as an elicitation of expert knowledge in the domain through the analytical hierarchy process (AHP). For validation, the average usability score of DIMAND as evaluated by 26 practitioners was 72.2, which falls into “excellence” on the simplified system usability scale (SUS), hence confirming its potential utility. As a result, DIMAND offers a novel and holistic guideline for design practitioners and engineers to obtain coherence in all the life-cycle design processes by simultaneously taking these key design elements and their relations into account, making the design of advanced services more practical