Effectiveness of Community Police Officer (Bhabinkamtibmas) Training Program in “SPN Polda NTT” to Improve Security and Public Order in “Polres Kupang Kota” Jurisdiction: A Case of Indonesia

Objective of this study was to describe and analyze effectiveness of community police officer (Bhabinkamtibmas) training program in “SPN Polda NTT” in order to improve security and public order in “Polres Kupang Kota” jurisdiction. The study used qualitative approach and the design was case study. The study was conducted in “Sekolah Polisi Negara (SPN) Polda NTT” and “Polres Kupang Kota” jurisdiction. The focus was effectiveness of community police officer (Bhabinkamtibmas) training program to improve security and public order and the sub-focus were (1) quality of service and (2) satisfaction. The data analysis method was Miles and Huberman (2009)’s analysis. Triangulation was the technique used in validity testing.The finding showed that based on the instructors and the community police officers and public satisfaction, the training program in “SPN Polda NTT” worked effectively to improve security and public order in “Polres Kupang Kota” jurisdiction. Keywords: training program, community police officer, Indonesi

Management System of Government Performance in South Central Timor District

This study aimed to determine and analyze; (1) A management system of South Central Timor district government performance; (2) Aspects that support and hinder the performance system of South Central Timor District Government. This study used a qualitative approach and took place in the area of the local government unit of South Central Timor. This research focused on; (1) Government performance management system in South Central Timor (SCT) District; which was then broken down into sub-focus; (a) Performance should refer to the Regents Regulation of SCT Number 21 of 2015 concerning Performance Accountability System of Government Institution or Sistem Akuntabilitas Kinerja Instansi Pemerintah (SAKIP) Implementation Guidelines; (b) Performance management system model in the scope of SCT District Government. (2) Aspects that support and hinder the performance system of SCT District Government; which was then broken down into sub-focus; (a) Supporting aspects are in the form of opportunities of the performance management system; (b) Inhibiting aspects are in the form of challenges, obstacles, and threats to the performance management system.The results showed that the management system of government performance in SCT district was an effort of the local government in managing the regional government bureaucracy based on a measured vision and mission under the work programs adjusted to the work plans of each local government unit (LGU). Of course, it was expected to be able to solve the main problems adjusted to the issues of regional development strategies in SCT district. However, there were still very basic issues where LGU never compiled its work plan based on the established SAKIP. It would affect the assessment results both internally and externally so that there were twelve LGUs deemed to have failed in running the program development in the SCT District. Keywords: System, Management, Performance, Performance Management DOI: 10.7176/PPAR/9-9-02 Publication date:September 30th 201

Improving the capacity of the Head of the sub civil service in regional apparatus organisation of the government in Malaka district

Purpose: The purpose of this study was to examine the human resource capacity of the Head of Personnel Subdivision in the Organization of the Scope of the Malaka Regency Government, to find out supporting factors and constraints of the Human Resources Capacity its function and to find out the efforts taken by the Organization of the Regional Government of the Malaka Regency in increasing the capacity of Human Resources Head of Personnel Sub Division. Research methodology: The research method used in research was qualitative research methods with the type of case studies. Results: This study’s results are that human resource capacity is inadequate due to the low educational qualifications held by the Head of Personnel Sub-division within the scope of the Malaka district government. Limitation: This study’s limitation is that this research only focuses on the phenomena in the Malaka Regency so that the results of similar research can produce different findings if carried out on other research objects. Contribution: This research’s contribution is that it can provide scientific information for students of public administration programs and can be a scientific reference in the formulation and development of civil service innovations within the local government of Malaka Regency. Keywords: Capacity, Regional apparatus organizatio

The effectiveness of the filial service in KPPN Alor

Abstract Purpose: This research aims to to measure the effectiveness of the filial service in KPPN Alor which has been operating for 8 years. Measurement of the effectiveness was conducted by following two approaches: the attainment goals and the strategic constituent approaches.. Research methodology: This research is a type of case study with a qualitative approach. Research informants are KPPN Kupang employees and KPPN Filial Alor stakeholders. Measurement of effectiveness was done by approaching the achievement of objectives and strategic constituency approaches. Data were collected through observation, interviews and documentation. The analysis of data followed pattern matching techniques, while the validity of data was tested by conducting data triangulation. Results: The results showed that the Filial Service of KPPN Alor was not effective by the attainment goal and the strategic constituent approach. There were many aspects that influenced the ineffectiveness of the Filial Service: the regulation, the policy, the quality of human resources, the service quality,  and the use of information technology. Limitations: This study measured the effectiveness of Filial Service with two approaches namely the attainment goals and the strategic constituent approaches. Contribution: The benefits of this study are theoretically to develop the effectiveness of measurements and practically to improve and refine the filial service policy and similar policies. Keywords: KPPN filial, The effectiveness of measurements,  Public service, The treasury servic