Evaluating National Emergency Indexes in Medical and Educational Centers

In order to manage sections of emergency in an effective manner in various levels of headquarters and line, it is critical to have a tool to monitor and evaluate the performance. Thus, present research was developed aiming to evaluate national emergency indexes in medical and educational centers. The statistical society of ore sent research is all educational – medical centers of Kermanshah Medical University and we used census method. Indexes were gathered by means of forms completed in emergencies and analyzed by Spss 21 software and we used descriptive statistics including median and standard deviation. Findings indicate that the minimum rate of the percentage of patients settled during 6 hours is related to Imam Reza Hospital with 76.66 percent and also the minimum rate of the percentage of patients existing the emergency less than 12 hours was related to Mohammadi Kermanshahi Hospital equal to 85 percent. The minimum rate of unsuccessful CPR is related to Motazedi Hospital equal to zero percentage. The maximum rate of leaving with personal responsibility is related to Kermanshah’s Imam Khomeini Hospital in rate of 18.94 percent. The minimum median of triage time duration in levels one, four and five are related to Motazedi Hospital and to Taleghani Hospital in levels two and three. Considering the fact that emergency is first level of patients’ contact with the hospital, exact evaluation of emergency indexes, specially important indexes such as percentage of settled patients during 6 hours, percentage of patients leaving the emergency under 12 hours, and the triage time duration median are essential. DOI: 10.5901/mjss.2015.v6n4s2p60