Analisa Kualitas Pelayanan melalui Pola Komunikasi Driver Go-Ride dalam Meningkatkan Kepuasan Pelanggan dan Kesejahteraan Pengemudi: (Studi kasus Ojek Online Go-Jek di Kabupaten Jember)

Artikel ini bertujuan untuk mengetahui Transportasi bagian penting dari aktifitas sehari-hari masyarakat. Seiring dengan derasnya perkembangan teknologi, sarana transportasi pun berkembang, salah satu munculnya transportasi Online. Go-Jek merupakan salah satu aplikasi transportasi online yang beredar di berbagai daerah di Indonesia. Salah satu fiturnya, Go-Ride adalah pengemudi pusat utama persyaratan melayani pelanggan. Oleh karena itu diperlukan komunikasi yang baik, karena komunikasi seringkali menjadi kendala bagi pengemudi dalam melayani pelanggan. Dengan pola komunikasi yang baik akan meningkatkan kepuasan terhadap pelanggan dan mensejahterahkan driver dengan semakin meningkatnya volume order. Tujuan penelitian ini adalah 1) Untuk mengetahui dan mendeksripsikan pola komunikasi yang digunakan driver ojek online Go-Ride pada customer. 2) Untuk mengetahui dan mendeksripsikan pelaksanaan kualitas pelayanan pada ojek online. 3) Untuk mengetahui dan mendeksripsikan kepuasan pelanggan pada pengguna jasa ojek online. 4) Untuk mengetahui dan mendeksripsikan kesejahteraan para pengemudi ojek online. Metode penelitian ini dilakukan dengan menggunakan pengumpulan data kualitatif melalui observasi, wawancara, dan dokumentasi. Setelah data terkumpul dianalisis dengan reduksi data, display data dan verivikasi data, kemudian untuk mendapatkan data yang absah peneliti melanjutkan dengan menggunakan triangulasi data, triangulasi sumber, dan triangulasi teknik. Hasil yang diperoleh adalah bahwa Go-Ride pengemudi ojek online menggunakan tiga pola dalam pelayanan kepada pelanggan diantaranya pola komunikasi linier atau satu arah, pola komunikasi melingkar atau dua arah, dan komunikasi heliks atau spiral

Effects of Growing Media and Irrigation Interval on Flower Production of Amaryllis (Amaryllis Belladonna)

Four combinations of various growing media i.e. garden soil, canal silt, farm yard manure,  mushroom compost,  leaf mold and  poultry manure and four irrigation intervals (i.e. 5, 10, 15 and 20 days) were  trailed to investigate their effects on growth and flowers production of Amaryllis belladonna, at Horticulture Nursery of University of Agriculture, Peshawar during 2012.Growing medium composed of garden soil, canal silt, and mushroom compost resulted in maximum number of flowers (5.42) per plant, length of flower stalk  (44.00 cm) and flower diameter (11.58 cm). While the medium composed of garden soil, canal silt, and leaf mold resulted in maximum flower persistency (7.58 days) whereas earlier flowering (43.50 days) was observed in amaryllis plants grown in the medium composed of garden soil, canal silt, and farm yard manure. Quick flowering (47.83 days), maximum flowers (4.50) per plant, flower stalk length (44.08 cm), flower diameter (11.67 cm), flower persistency (8.25 days) was noted at irrigation interval of 10 days. Since Mushroom compost growing media and 10 days irrigation interval interaction showed significant result among most of the parameters observed hence for better flower production growing media garden soil + canal silt + mushroom compost with 10 days irrigation interval is recommended. Keywords: Flower production, flower stalk length & diamete

Response of Apple Cultivars to Graft Take Success on Apple Rootstock

An experiment entitled "Response of apple cultivars to graft take success on apple rootstocks" was conducted at Agricultural Research Station (North), Mingora Swat, Pakistan in 2012. Scion wood of five apple cultivars (Royal gala, Mondial gala, Treco gala, Gala must and Spartan) were bench grafted on rootstocks MM-111, 106, M-9,26 and Crabapple. Increase in graft take success (91.10%), plant height (107.97 cm), scion diameter (9.38 mm), number of leaves plant-1 (116.57) were noted in cultivar Gala must with rootstock Crab apple. Since Crab apple rootstock and cultivar Gala must interaction showed significant result among most of the parameters observed hence for increased graft take success and resultant growth Cultivar Gala must with rootstock Crab apple recommended. Keywords: Graft success, Rootstocks, Scion diameter, Rootstock

C-Reactive Protein As A Response Indicator In Drug-Naïve Patients With Major Depressive Disorder: A Hospital-Based Study

Abstract Objective: C-reactive protein (CRP) is an indicator of the inflammatory process in the body, and is associated with the pathogenesis of depression through its purported effect on neurotransmitter function in the brain. Current research aims to study the relationship between the levels of CRP and the rate of remission of major depressive disorder with first-line antidepressant therapy. Methods: This hospital-based prospective study included thirty patients by purposive sampling technique. Patients with first-episode MDD with no history of antidepressant exposure and other medical comorbidity were recruited for pharmacotherapy with escitalopram, a first-line antidepressant. Patients taking antidepressants, anti-inflammatory medicines, having co-morbid conditions or other psychiatric conditions were excluded. The baseline CRP levels were measured and depressive symptoms were evaluated using the Hamilton Rating Scale for Depression (HRSD) at weeks 0, 6 and 12. The patients with low (≤5 mg/l) and high (>5 mg/l) CRP levels were compared for remission rates at week 12 using Kaplan–Meier survival analysis. Results: Amongst the 30 cases, 11(36.7%) were males and 19(63.3%) were female patients. The mean age was 35.95±7.85 years. Both groups were matched concerning age, gender, BMI and baseline HRSD score (p>0.05). As per Kaplan–Meier survival analysis, a significantly higher proportion of patients had remission of MDD at the 12th week having CRP levels ≤5 mg/l than the patients with CRP levels >5 mg/dl (p=0.002). Conclusion: This research concluded that after an adequate trial with a standard antidepressant, higher levels of CRP could lead to poorer remission rates in MDD subjects and could represent a sub-group of patients with treatment resistance

Detection of bacterial load in drinking water samples by 16s rRNA ribotyping and RAPD analysis

Background: Safe and healthy drinking water is inaccessible to more than 20% of the world population. Among some major risks to safety of potable water, contamination with pathogenic microorganisms is the most alarming and harmful Therefore, it is needed to develop and implement fast and accurate methods for the detection of bacterial contamination in water. Methods: Biological analysis of drinking water samples obtained from nine different collection points of Lahore city was carried out and total of six different bacterial strains were isolated. Biochemical characterization was done under standard laboratory conditions. Molecular identification of these isolates was done by using random amplified polymorphic DNA (RAPD) analysis. Results: The drinking water sample collected from Punjab University showed highest bacterial count 1066/0.5 ml of drinking water while residential area of University of the Punjab contained least number of bacterial counts i.e., 38/0.5 ml of drinking water. Amplification patterns of isolates SZ1, SZ3, SZ4 and SZ6 obtained by RAPD were found similar to genus Bacillus. While, SZ2 and SZ5 had unique amplification patterns identical to Bacillus megaterium. All the six bacterial strains were tested for the presence of protease, lipase, cellulase, and amylase. Strain SZ2 gave positive result for all of them except amylase.Conclusion: Tube well water of Punjab University area of Lahore is safe for drinking purpose except admin block tube. It is recommended to monitor the bacteriological load of drinking water at regular intervals in order to control water borne bacterial diseases

Implication of serum zinc level with duration and clinical type of vitiligo

Background: Vitiligo is a common dermatological disorder characterized by acquired, idiopathic, progressive, hypomelanosis of the skin and hair, with total absence of melanocytes microscopically. Objective: The study was conducted to find out the relationship between serum zinc level and clinical spectrum of vitiligo. Methods: A cross sectional study conducted in the departmenl of Dermatology and Venereology and department of Biochemistry, Bang­abandbu Sheikh Mujib Medical University (BSMMU), Dhaka, Bangladesh and the period of study was from May 2010 to October 2011. Results: The mean difference of sernm zinc level in male and female of both groups were significant (p<0.05) but the mean serum zinc level was not significantly different (p>0.05) among various clinical types ofvitiligo. ln case oflocalized vitiligo mean serum zinc level was 755.3 ± 288.6, in case of acrofacial viriligo mean serum zinc level was 821.4 ± 259.6 and in case of generalized vitiligo mean sernm zinc level was 771.6 ± 222.2. The difference of mean sernm zinc level observed between family history positive and negative group were not statistically significant (p>0.05). The difference of mean senun zinc level was also not statistically significant (p>0.05) among <1 year, 1-10 years and 11-20 years duration groups of vitiligo patients. A negative correlation (r = -0.227) was observed between duration of symptom with senun zinc level in this study. Conclusion: This study showed low level of serum zinc in vitiligo patients. Large-scale studies are needed to confirm these findings and multicenter study should be carried out to reveal the accurate pattern of zinc status in vitiligo

Analisis Desain De-ethanizer Coloumn 043-T-31002 dan Support Akibat Pengaruh dari Wind Load dan Seismic Load pada Proyek Pembangunan Kilang LNG Tangguh Train 3 di Teluk Bintuni, Papua Barat

The design of a pressure vessel requires several aspects of calculation, including internal and external loads. In addition there are other factors into consideration, including wind and earthquake factors. In this research will be discussed the influence of wind factor and also earthquake against De-ethanizer coloumn 043-T-31002. In De-ethanizer coloumn 043-T-31002 will be hand calculating which includes detail dimension analysis, maximum deflection due to wind effect, and seismic analysis. Hand calculating refers to ASME Sec.VIII div. 1 and ASCE 7-10. In addition to hand calculating methods will be analyzed software using PV Elite and ANSYS to find out the location of the greatest stress on De-ethanizer coloumn 043-T-31002. From the results of hand calculation and the results of PV Elite software calculation obtained different thickness of shell and head. From those results will be simulated on Elite PV software, and ANSYS to get deflection value and von misses value. From the simulation obtained deflection value that still meet the requirements, as well as the maximum  von misses does not exceed the value of its allowable stress

Pengesanan dan pencirian Leptospira spp. pada haiwan liar dan persekitaran di pusat pemuliharaan ex situ

Leptospirosis ialah penyakit berjangkit yang disebabkan oleh bakteria Leptospira yang boleh menjangkiti manusia dan haiwan. Kajian ini dijalankan bagi mengenal pasti jangkitan leptospirosis yang berkitar antara orang utan, roden dan persekitaran di Pulau Orang Utan Bukit Merah (BMOUI) dan Zoo Taiping, Perak. Sampel haiwan serta persekitaran yang diperoleh dari kedua-dua kawasan kajian diinokulasi dalam media Ellinghausen-Mccullough�Johnson-Harris (EMJH) untuk pengkulturan Leptospira. Pengesanan dan pencirian mudah spesies Leptospira melalui PCR dilakukan ke atas kultur serta sampel haiwan yang positif. Pencirian spesies yang lebih mendalam sehingga peringkat serovar menggunakan penjenisan jujukan multi-lokus (MLST) hanya dilakukan ke atas kultur patogenik sahaja. Sebanyak 8/14 kultur daripada sampel persekitaran BMOUI merupakan spesies saprofitik (L. yanagawae, L. meyeri dan L. idonii), 4/14 adalah spesies perantaraan (L. wolffii) dan 2/14 (dilabel sebagai ‘Soil2’ dan ‘BJ3 soil’) adalah spesies patogenik. Hasil MLST menunjukkan kultur ‘Soil2’ telah dikenal pasti sebagai L. interrogans serovar Lai Langkawi dengan nilai penjenisan jujukan, ST: 236. ‘BJ3 soil’ pula telah diberikan profil alel baharu yang menjana nilai ST baharu iaitu 262 di bawah spesies L. kmetyi. Kesemua 15/15 kultur daripada sampel persekitaran Zoo Taiping merupakan spesies saprofit (L. yanagawae dan L. meyeri). Leptospira yang dikesan secara langsung dalam sampel orang utan dan tikus dari BMOUI berkait rapat dengan spesies L. wolffii. Sampel orang utan dari Zoo Taiping pula berkait rapat dengan spesies L. kmetyi dan L. wolffii. Kajian ini berjaya membuktikan bahawa berlakunya transmisi leptospirosis di BMOUI dan Zoo Taiping yang sememangnya amat penting dalam menambahbaik strategi pencegahan penyakit ini sekaligus membantu dalam usaha pemuliharaan orang utan

PLASMA DONATION AND PERCEPTION, ATTITUDE, BEHAVIOR OF COVID-19 PATIENTS: A CROSS SECTIONAL STUDY

BACKGROUND: Current study aims to identify the perception, attitude and behavior about Covid and plasma donation in the Covid cases. METHODOLOGY: This descriptive cross-sectional study was conducted ---removed for blind review---Adult COVID-19/post-Covid patients were included by consecutive sampling. The critically ill, mechanically ventilated cases were excluded. Special questionnaire was developed including the demographic variables, mode of transmission, personal hygiene, prevention, post covid immunity, re-infection, psychosocial factors, financial reservations and post covid life. Willingness for plasma donation, laboratory diagnostics and blood groups inquired. Data was collected by direct interview by researcher and analyzed by SPSS V.20. RESULTS: Mean age was 39.8+15 years; 122(54%) females and 104(46%) males. Total 163(73%) participants said Covid has impact on health, economy, social, mental and psychological state. 188(83%) considered Covid a threat to human life. 142(63%) had a close Covid contact and 15(6.6%) had recently travelled. 131(58%) said they could have prevented getting infected. 171(75.7%) considered handwashing and 208(92%) cleanliness and158(77%) considered natural, herbal remedies as preventive. 191(84.5%) wore mask for most/all of the time. 130(57.5%) said they will be immune to Covid post-recovery. 179(79.2%) were aware of re-infection. 169(74.8%) considered smoking as a risk for Covid and137(60.6%) aimed to quit smoking. 204(93%) committed to hand washing and 210(92.9%) to wearing masks post-Covid. 127(56%) were concerned about their food, 78(34.5%) about finances, 103(45.6%) about their family getting infected. 213(94%) expected life to normalize post-Covid. Most frequent blood group was B+ 67(29.6%) followed by A+ 42(18.6%) and O+ 41(18.1%). 128(66.6%) participants showed willingness to donate their plasma after recovery. 24(10.6%) refused the donation. 134(59.3%) agreed that plasma donation won’t reduce their immunity. 186(82.3%) were clinically recovered at the time of interview. CONCLUSION: Our Covid patients had a positive approach towards plasma donation. They expected normalization of life post Covid and showed commitment toward continuation of preventive habits and smoking cessation. However, there were significant concerns about finances, safety of loved ones and mental health.