53 research outputs found

    Analisis Faktor-faktor Yang Mempengaruhi Kinerja Pegawai Di Kantor Kecamatan Tembalang Kota Semarang

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    The problem in this research is less than optimal performance of employees at the District Office Tembalang Semarang . The purpose of this study was to determine how the employee\u27s performance and the factors that affect the performance of employees at the District Office Tembalang Semarang . This research use a research design with a quantitative approach . The results of this study indicate that there is a relationship positive influence on the ability to work with corelation coefficient (r = 0.778; KD = 39.94%), interests of employees (r = 0.332; KD = 11.02%), leadership (r = 0.552; KD = 27.24%), organizational climate (r = 0.433; KD=18,74%), motivation (r = 0.315; KD = 9.92%) and job satisfaction (r = 0.344; KD = 11.83%). It means if capability more high, the corresponding interests, the better the behavior of its leadership, the more conducive organizational climate, motivation is getting high and job satisfaction is getting high, it make the performance of employees more high than before. Because the factors that affect performance are the abilities, interests of employees, leadership, organizational climate, motivation and job satisfaction then, to improve employee performance can be done by improving the ability, to adjust interest in his work, improve the behavior of the leadership, making organizational climate conducive increase maintaining employee motivation and satisfaction as well as providing functional training to employees and PIM training on leadership, since there are a lot of employees who do not follow the training

    Kualitas Pelayanan Pembuatan Paspor di Kantor Imigrasi Kelas I Semarang

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    Nowadays, quality of service become issues that keep occur in some publik services. We can see as there are complaints from people in mass media that they dont get an optimal service, it lead to emerge of bad image for the aparatus. Goal of this reasearch is to know and analyze whether the qualty of service in imigration first class semarang already surpass the expectation. Research use three components morgan and murgatroyd's theory that is, “the triangel of balance in service quality” which are interpersonal component, procedure environment or process component, and technical or profesional component to make a better service. In practice, we can categorize is with dimensions in quality of services, tangibel, reliability, responsiviness, assurance, empathy. Reasearch use qualitative method. Reasearch try to understand public services management and effect from analyzing quality of service in process of making passport at imigration in semarang. The result indicates that the employees showed good attitude and friendly to customer, friendly attitude and smiles from the employees made the process is not awkward and better in service. The result shows that the customer felt comforable for the waiting room. However, the parking lot at the imigration class I in semarang is not big enough to contain all the customer. Based on the research about quality of service in process of making passport at immigration class I in semarang. Researcher concludes that there's some room to improve in the passport service done by imigration first class in semarang

    Strategi Pengembangan Pariwisata Di Kabupaten Semarang

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    The tourism sector in Semarang Regency is one contributor to PAD. Semarang regency with a conditions that have the potential of tourism and attraction of tourism, have opportunity to develop tourism into one of the leading sectors in the Semarang Regency. Tourism development strategy undertaken to develop tourism in Semarang regency. The purpose of this research is to analyze how the implementation of the tourism development strategy of Semarang Regency and identifies supporting and obstacles factors in its implementation. This study uses a descriptive qualitative research design with an informant from the Department of Youth, Sport and Tourism Semarang District, business and tourism services providers in Semarang, and tourist visitors. Results of the research tourism development strategy in Semarang Regency conducted through of the tourism destinations development, the tourism marketing development and development partnerships where tourism development needs to be focused is the development of tourism destinations by referring to the potential, the attractions and the condition of advice facilities each Tourism Destinations (DPD) Semarang regency so on get the focus on the development of DPD Lerep in Sub Ungaran West to serve as a tourist destination

    Penataan Sumber Daya Manusia Aparatur Di Pemerintah Kota Salatiga

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    Bureaucracy reform is an effort by the government to change the bureaucracy that consists of institutional, human resources apparatus, management system, accountability, monitoring and public service through various ways to create a good governance. Bureaucracy reform is done if the running bureaucracy is reputed unsuccessful that needs a thorough change. The principle of regional autonomy makes local governments have the authority to manage their own areas including implementing bureaucratic reforms. Focus of this research that researchers choose in bureaucratic reform is structuring human resource apparatus. Data collection techniques used in this research are observation, interview and documentation based. Structuring of apparatus human resources in Salatiga City Government is technically performed by Regional Personnel Board (BKD). Structuring of human resources apparatus studied based on Sedarmayanti and Edy Topo Ashari theory consists of 8 elements, namely task, function and proportional task burden, recruitment according to procedure, adequate remuneration, competency standard of office, assessment of individual competence for apparatus, build performance appraisal system, Build or strengthen staffing databases, develop development and training patterns. The results in this study can be concluded that the arrangement of human resources apparatus in Salatiga City has been implemented. But in the implementation there are still constraints faced by the BKD as the organization of personnel management in the area so it can be said still not succeed. It is recommended for Salatiga City Government to improve socialization and training activities for all apparatus, improve supporting equipment, evaluate regulations, eliminate sectoral egos, build database system apparatus online, recruit contract employees, provide training and training, increase the amount of time and trainees and Provide socialization about the mindset and professional work culture

    Analisis Faktor Faktor Dalam Partisipasi Masyarakat Pada Pembangunan Desa Wisata Genting Kabupaten Semarang

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    The problem in this research is the less optimal of society\u27s participation in Genting village Semarang regency. This research aims to know the level of society\u27s participation and the factors which are related to society\u27s participation in Genting. This research applied explanatory research by using quantitative approach. The result of this research indicated that there is a positive relationship of internal factor of age (r=0,202), education (r=0,203;), occupation (r=0,222), and distance (r=0,204). The external factor of leadership showed the relation with a negative correlation coefficient (r=-0,250) and positive relation of communication (r=0,106). It means that, the more young citizen who participate. Then, the more of high education citizen participate in, the more working citizen who participate. In addition, the distance from citizen\u27s house to village administration which is more closer, the good leadership in the village, and the use of communication will increase the level of citizen participation. The internal factors of participation are, age, education, occupation, and distance. Therefore to increase the citizen\u27s participation, it can be done by increasing female participation through Female Welfare Program (PKK), increasing the role of youth through KARANG TARUNA or POKDARWIS, giving training to high school graduation citizen. Besides, increasing the role of working citizen and citizen whose home is near from village administration in tourism village activity is also can be done. On external factors, improving the leadership attitude which can adjust citizens\u27 need can be done to improve the participation. The improvement of participation also can be done through technology literate and the use of communication media such as social media

    Partisipasi Masyarakat Dalam Melaksanakan Program Keluarga Berencana Di Kecamatan Margoyoso Kabupaten Pati

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    Family Planning aims to actualize quality family through promotion, protection, and assistance in establishing reproductive rights. Family Planning also provides services, regulation, and support to form families with ideal age of marriage, regulate the number, distance, and ideal age of children, regulate pregnancy, and foster family's resilience and welfare. Problems in this research was the the increased number of population in Pati accompanied by the low level of community's participation in Margoyoso among subdistricts in Pati. The purpose of this research was to know how the real portrait of the level of community's participation in implementing Family Planning program. This research used quantitative approach with descriptive design. The results showed that the participation of PUS in Margoyoso was still low. Some elements of such participation include information, participation in consultation, participation in decision making, and participation in action. Some of younger PUS had low participation and some had high participation. On the other hand, older PUS mostly had low participation. PUS who had above-senior high school had higher participation than PUS who had under-school education, and PUS who had non-employment job had higher participation than PUS who had employment job. There are some strategies to increase the participation of PUS in implementing Family Planning program, such as increasing the role of Family Planning officer or government of each village to actively invite, support, motivate, and provide socialization, increasing the active participation of older PUS in family planning activities, increasing the role of PUS who have above-senior high school education, and increasing the role of PUS who have job as non-employee

    Analisis Kualitas Pelayanan Pengujian Kendaraan Bermotor Di Dinas Perhubungan Komunikasi Dan Informatika Kabupaten Kudus

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    Transport is an organization of the mobility of people, goods and services having a very important value in order to achieve the transport objectives in an area particularly and the national objectives generally, one of the means of transport is motor vehicle. This study aims to determine the service quality at the Communication and Information Department Kudus Regency based on the theory of Morgan dan Murgatroyd dan Zeithaml et al. The purpose of this study is to analyze the testing services from Tangible, Reliability, Responsiveness, Assurance, Emphathy aspects and services inhibiting factors. The study is conducted using quantitative descriptive method, by taking a total of 100 respondents who are public users of motor vehicles testing services. Based on the results, the motor vehicle testing services quality carried out in the Communication and Information Department Kudus Regency can be considered satisfactory for most service performance levels is above the average of the minimum service performance levels, however, there are services inhibiting factors in the Leadership Behavior, Organizational Communication, Work Motivation, and Social Control. Thus, it is suggested to immediately improve and evaluate the low quality of the performance deals with the reasonable price by reorganizing the high price and the fixed price by giving the bills or the expense details as well as improving the services inhibiting factor. Therefore, the Communication and Information Department Kudus Regency can hopefully improve the service quality better in the future

    Peningkatan Kualitas Pelayanan Publik Dalam Rangka Reformasi Birokrasi Di Kantor Pertanahan Kota Semarang

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    Public service is one indicator of bureaucratic reform in realizing good governance. Public service quality improvement program aims to provide quality services in accordance with the expectations of the community. This study discusses the implementation of improving the quality of public services in the framework of bureaucratic reform in the Land Office of Semarang City and the factors - obstacles in the implementation of improving the quality of public services in the Land Office of Semarang City. The theory used in this research is the theory of bureaucratic reform, public service management theory and theory of community participation. Techniques of collecting data through observation, interviews and documentation with employees of the Land Office of Semarang City and the users of the service are community, notary, lurah, and staff of PPAT. The results of this study indicate that the implementation of SOP, the fulfillment of SPM and the participation of the community in the service has been well implemented. However, in the implementation there are still inhibiting factors that are uneven quality of apparatus resources, the implementation of limiting regulations in the simplification of SOP, and limitations in the operationalization of service infrastructure facilities. Some suggestions that can be made are improvements in administrative ordering, review of service standards to simplify SOP, increase socialization to the community related to procedures and programs of land services, rewarding to employees who perform well, and guidance of employees to improve discipline and awareness of employees as Community service

    Analisis Dimensi Kinerja Organisasi Badan Pendidikan Dan Pelatihan Provinsi Jawa Tengah

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    In the era of good governance the government has to have competent performance in serving the public . However, there are still many government organizations that have low performance . Whereas previously civil servants have been educated and trained . This can be seen from the performance of the Board of Education and Training of Central Java is still not optimal in producing competent personnel . This study aims to analyze the phenomenon of performance consists of four dimensions of performance , productivity , responsiveness , and accountability Responbilitas . Identifying the factors that support and hinder performance and formulate solutions that have been and will be done in improving the performance . This study used a qualitative descriptive approach and techniques as well as using a purposive sample taxonomic analysis . Based on the results of the discussion of research in Education and Training Agency of Central Java is known conclusion that the performance of the Board of Education and Training of Central Java is good in terms of quantity but the quality is not optimal . Judging from productivity , it can be quite good for achieving the target quantity is almost fulfilled . Judging from the responsiveness , still it is less because not capture the public 's aspirations . Judging from responbilitas , already based on the PP 101 of 2000 . Dililhat of accountability , it is good enough but no pertenggungjawaban to the public . Many factors affect the performance of the Board of Education and Training of Central Java Province which consists of factors supporting and inhibiting factors . To overcome the problems that occur in the process of performing the Board of Education and Training of Central Java province has made the solution be included in the employee Training Training Of Course and curriculum development . In order to improve performance by increasing productivity , through repairing the existing curriculum and the addition of competent lecturers in the Substantive Technical Training . For responsiveness and accountability through the use of the web . Responbilitas through increased reward and punishment
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