Faktor-faktor Yang Mempengaruhi Minat Nasabah

In The usefulness of this research was to know the factors that influence the intention to use internet banking by the users by using TAM framework was to give information about the factors that influence the intention to use internet banking acceptance by the users and to give advise to the bank management to evaluate the use of internet banking. Questionnaire in this research was limited only to the internet banking users in 8 banks in Surabaya that have internet banking facilities. This research proved that the factors that influence the intention to use the internet banking is Perceived Usefulness, Perceived Ease of Use, and Perceived Credibility. Computer Self Efficacy also influence the intention to use the internet banking but indirect by through Perceived Usefulness, Perceived Ease of Use, and Perceived Credibility