PENGARUH LINGKUNGAN KERJA DAN DISIPLIN KERJA TERHADAP KINERJA PEGAWAI PADA DINAS PEKERJAAN UMUM PERUMAHAN DAN ESDM DAERAH ISTIMEWA YOGYAKARTA

The purpose of this study was to determine the effect of the work environment andwork discipline on employee performance in the Public Works, Housing agency and ESDM DIY both partially and simultaneously (together). The population in this study amounted to 391 employees 198 samples were then taken using a sampling technique the sample is Simple Random Sampling with the Slovin formula. The type of data is data primary and data collection techniques using questionnaires that have been first tested with a test of validity and reliability. Analysis technique the data is multiple linear regression, t test, f test, and determination test. Based on the results of the analysis with statistical tools SPSS V 20 can be used it was concluded that the work environment (X1) and work discipline (X2) variables are good partially (singly) or simultaneously (together) influential significant impact on employee performance (Y) at the Department of Public Works, Housing and ESDM DIY

THE PRICE AND ISLAMIC SERVICE QUALITY ON CUSTOMER SATISFACTION IN ISLAMIC BANKING

The rapid growth of Bank Syariah Indonesia in recent years has strongly emphasized the importance of pricing and Islamic service quality in gaining a competitive advantage. This research aims to analyze the influence of price and Islamic service quality on customer satisfaction of Bank Syariah Indonesia in Kudus. The study employs the Partial Least Squares Structural Equation Modeling (PLS-SEM) approach to examine the conceptual framework. Data were collected from 140 Indonesian Islamic banking customers in Kudus using questionnaires. The analysis findings confirm that both price and Islamic service quality positively and significantly impact customer satisfaction in Bank Syariah Indonesia. Competitively priced products and services, aligned with Islamic principles, play a pivotal role in creating customer satisfaction